Mark Smith
Business Transformation Consultant at Blue Care- Claim this Profile
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Bio
Matt Clark
When I learnt that Mark would be taking on a CIO role, it made complete sense to me. Mark is an excellent and well versed manager and communicator, effectively bridging the gap across the whole gambit of process, staff, and technology. Whether it be presenting strategy and vision, providing encouragement and direction to the staff he oversees, or defusing a complicated misunderstanding between departments and stakeholders, Mark carries himself with a masterful degree of professionalism, consistently producing win-win results for all involved whilst maintaining levelheadedness in his approach at all times. Mark excels at the highest level in understanding and translating between business and technology, and producing strategies that lead to organisational transformation and results. Mark is the type of man you want at the helm of the ship.
Matt Clark
When I learnt that Mark would be taking on a CIO role, it made complete sense to me. Mark is an excellent and well versed manager and communicator, effectively bridging the gap across the whole gambit of process, staff, and technology. Whether it be presenting strategy and vision, providing encouragement and direction to the staff he oversees, or defusing a complicated misunderstanding between departments and stakeholders, Mark carries himself with a masterful degree of professionalism, consistently producing win-win results for all involved whilst maintaining levelheadedness in his approach at all times. Mark excels at the highest level in understanding and translating between business and technology, and producing strategies that lead to organisational transformation and results. Mark is the type of man you want at the helm of the ship.
Matt Clark
When I learnt that Mark would be taking on a CIO role, it made complete sense to me. Mark is an excellent and well versed manager and communicator, effectively bridging the gap across the whole gambit of process, staff, and technology. Whether it be presenting strategy and vision, providing encouragement and direction to the staff he oversees, or defusing a complicated misunderstanding between departments and stakeholders, Mark carries himself with a masterful degree of professionalism, consistently producing win-win results for all involved whilst maintaining levelheadedness in his approach at all times. Mark excels at the highest level in understanding and translating between business and technology, and producing strategies that lead to organisational transformation and results. Mark is the type of man you want at the helm of the ship.
Matt Clark
When I learnt that Mark would be taking on a CIO role, it made complete sense to me. Mark is an excellent and well versed manager and communicator, effectively bridging the gap across the whole gambit of process, staff, and technology. Whether it be presenting strategy and vision, providing encouragement and direction to the staff he oversees, or defusing a complicated misunderstanding between departments and stakeholders, Mark carries himself with a masterful degree of professionalism, consistently producing win-win results for all involved whilst maintaining levelheadedness in his approach at all times. Mark excels at the highest level in understanding and translating between business and technology, and producing strategies that lead to organisational transformation and results. Mark is the type of man you want at the helm of the ship.
Credentials
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Cobit5
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Experience
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Blue Care
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Australia
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Hospitals and Health Care
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500 - 600 Employee
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Business Transformation Consultant
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Jul 2022 - Present
Great to be back at Blue Care working with faces old and new. An exciting program of work across the whole business as we transform to meet the industry challenges. Great to be back at Blue Care working with faces old and new. An exciting program of work across the whole business as we transform to meet the industry challenges.
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Sundale Ltd
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Australia
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Hospitals and Health Care
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1 - 100 Employee
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Digital Transformation Lead
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Jun 2019 - Jul 2022
Working with the Executive and Board built a contemporary Digital Strategy encompassing every layer of the business and technology stack. Stayed on to lead the Digital Transformation Program of work, rolling out organisation wide change initiatives. Realigned the Digital Strategy to a new business strategy in 2021 and continued with the major projects landscape. Working with the Executive and Board built a contemporary Digital Strategy encompassing every layer of the business and technology stack. Stayed on to lead the Digital Transformation Program of work, rolling out organisation wide change initiatives. Realigned the Digital Strategy to a new business strategy in 2021 and continued with the major projects landscape.
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Anglicare Southern Queensland
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Australia
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Hospitals and Health Care
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500 - 600 Employee
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Chief Information Officer
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Jan 2018 - May 2019
Delivered Phase 1 of Anglicaresq's Digital transformation through creation of a contemporary Digital Strategy. Unbundled the existing shared services model and created a pragmatic IT team. Introduced innovation through design thinking and robot process automation. Delivered Phase 1 of Anglicaresq's Digital transformation through creation of a contemporary Digital Strategy. Unbundled the existing shared services model and created a pragmatic IT team. Introduced innovation through design thinking and robot process automation.
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Bolton Clarke
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Hospitals and Health Care
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700 & Above Employee
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IS Lead - Enterprise Applications
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Feb 2017 - Jan 2018
Building a team to support the Enterprise Application landscape across RSL Care and RDNS. Building a team to support the Enterprise Application landscape across RSL Care and RDNS.
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UnitingCare Queensland
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Australia
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Non-profit Organizations
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700 & Above Employee
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Program Manager
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Oct 2016 - Jan 2017
Managing the transformation of Blue Care and Uniting Care Communities Disability Services units into a new business structure with the resultant changes to People, Process, Systems and Data. In parallel moving to a new business model, systems and process to support the NDIS rollout across Qld. Managing the transformation of Blue Care and Uniting Care Communities Disability Services units into a new business structure with the resultant changes to People, Process, Systems and Data. In parallel moving to a new business model, systems and process to support the NDIS rollout across Qld.
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Blue Care
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Australia
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Hospitals and Health Care
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500 - 600 Employee
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Acting CIO Blue Care and Australian Regional and Remote Community Services Ltd
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Jul 2016 - Sep 2016
Concurrent with my Manager Enterprise Systems role, I was acting CIO whilst UCQ went through a period of restructure.
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Manager - Enterprise Systems
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Apr 2010 - Jun 2016
Overall responsibility for delivering Enterprise Application capability through the management, support and maintenance of the organisations software applications to ensure they continue to deliver integrated business value by: building and maintaining key relationships with executive sponsors and system owners maintaining working knowledge of good practice and technology advancements in software applications managing vendor performance and delivery against agreed service levels managing application custodians and the application delivery team Provided advice to the executive on strategic pieces of work including, Australian Regional and Remote Community Services, Regional Assessment Service, Hospital in the Home, Staff App, Residential clinical systems.Engaged with business owners of all Tier 1 systems, developing a framework for engagement across the SDLC. Established information management groups and working groups for each business area to ensure governance and ownership of business system changes.Established and drove the adoption of a Data Governance Framework across the business supporting the Business Intelligence team. Presented to the Executive to gain endorsement and support of this approach.Lead the end to end IT approach for all mergers and disposals of Blue Care sites. Show less
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Australian Regional and Remote Community Services Ltd
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Australia
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Non-profit Organizations
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1 - 100 Employee
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Program Manager and Interim CIO
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Jan 2014 - Jun 2016
Concurrent with my Manager Enterprise Systems role, I have been program managing the end to end renewal of the Business Systems and IT infrastructure landscape in Australian Regional and Remote Community Services Ltd in the Northern Territory. This touches every aspect of the IT stack, including business systems, nurse call, managed service provision and working closely with the Executive on IT strategy. Concurrent with my Manager Enterprise Systems role, I have been program managing the end to end renewal of the Business Systems and IT infrastructure landscape in Australian Regional and Remote Community Services Ltd in the Northern Territory. This touches every aspect of the IT stack, including business systems, nurse call, managed service provision and working closely with the Executive on IT strategy.
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Department of Justice and Attorney-General QLD
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Australia
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Government Administration
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700 & Above Employee
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Program Manager
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Apr 2006 - Mar 2010
Using a Prince2 methodology managed a team of up to 15 delivering across 3 project streams. Responsible for leading a team to design, build and implement a bespoke legal case management system integrated with a COTS e-Docs system. Using a Prince2 methodology managed a team of up to 15 delivering across 3 project streams. Responsible for leading a team to design, build and implement a bespoke legal case management system integrated with a COTS e-Docs system.
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Education
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2007 - 2009
Queensland University of Technology
Master's degree, Project Management -
Churchie
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