Mark Smith
Senior Technical Author at CDS Defence & Security- Claim this Profile
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Bio
Russell Harris
A great Author, Mark is someone you can trust to produce accurate, dynamic and concise technical documentation. I've worked closely with Mark for many years at Mira Showers, as a Customer Support Engineer Manager I have seen the positive changes he incorporated into user and installer guides, that made them the leading standard and copied widely within the industry. Mark managed a publications department and takes his job seriously, ensuring he's up to date with current legislation requirements and using the most up to date software to produce exciting and innovative documentation to deliver a perfect job. He always made sure his team were well looked after in work supporting them with training and tools for the job, but also ensured regular after work social events which helped to build an enviable team spirit. I think as a Manager and Author Mark is extremely knowledgeable and a go to mentor & leader. He would be a great asset to any Publications Department and a person I would highly recommend.
Karl Fearnley
Mark has fantastic knowledge in the area of technical publications and is highly skilled in collaborative working and developing new teams. Throughout the years I have worked with Mark he has always delivered excellent results and I hold him in high regard.
Russell Harris
A great Author, Mark is someone you can trust to produce accurate, dynamic and concise technical documentation. I've worked closely with Mark for many years at Mira Showers, as a Customer Support Engineer Manager I have seen the positive changes he incorporated into user and installer guides, that made them the leading standard and copied widely within the industry. Mark managed a publications department and takes his job seriously, ensuring he's up to date with current legislation requirements and using the most up to date software to produce exciting and innovative documentation to deliver a perfect job. He always made sure his team were well looked after in work supporting them with training and tools for the job, but also ensured regular after work social events which helped to build an enviable team spirit. I think as a Manager and Author Mark is extremely knowledgeable and a go to mentor & leader. He would be a great asset to any Publications Department and a person I would highly recommend.
Karl Fearnley
Mark has fantastic knowledge in the area of technical publications and is highly skilled in collaborative working and developing new teams. Throughout the years I have worked with Mark he has always delivered excellent results and I hold him in high regard.
Russell Harris
A great Author, Mark is someone you can trust to produce accurate, dynamic and concise technical documentation. I've worked closely with Mark for many years at Mira Showers, as a Customer Support Engineer Manager I have seen the positive changes he incorporated into user and installer guides, that made them the leading standard and copied widely within the industry. Mark managed a publications department and takes his job seriously, ensuring he's up to date with current legislation requirements and using the most up to date software to produce exciting and innovative documentation to deliver a perfect job. He always made sure his team were well looked after in work supporting them with training and tools for the job, but also ensured regular after work social events which helped to build an enviable team spirit. I think as a Manager and Author Mark is extremely knowledgeable and a go to mentor & leader. He would be a great asset to any Publications Department and a person I would highly recommend.
Karl Fearnley
Mark has fantastic knowledge in the area of technical publications and is highly skilled in collaborative working and developing new teams. Throughout the years I have worked with Mark he has always delivered excellent results and I hold him in high regard.
Russell Harris
A great Author, Mark is someone you can trust to produce accurate, dynamic and concise technical documentation. I've worked closely with Mark for many years at Mira Showers, as a Customer Support Engineer Manager I have seen the positive changes he incorporated into user and installer guides, that made them the leading standard and copied widely within the industry. Mark managed a publications department and takes his job seriously, ensuring he's up to date with current legislation requirements and using the most up to date software to produce exciting and innovative documentation to deliver a perfect job. He always made sure his team were well looked after in work supporting them with training and tools for the job, but also ensured regular after work social events which helped to build an enviable team spirit. I think as a Manager and Author Mark is extremely knowledgeable and a go to mentor & leader. He would be a great asset to any Publications Department and a person I would highly recommend.
Karl Fearnley
Mark has fantastic knowledge in the area of technical publications and is highly skilled in collaborative working and developing new teams. Throughout the years I have worked with Mark he has always delivered excellent results and I hold him in high regard.
Credentials
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Microsoft Teams: Successful Meetings and Events
LinkedInJun, 2020- Nov, 2024 -
Microsoft Teams: Working with Files
LinkedInJun, 2020- Nov, 2024 -
FrameMaker 2017 Essential Training
LinkedInMay, 2020- Nov, 2024 -
CorelDRAW Essential Training
LinkedInApr, 2020- Nov, 2024 -
Learning Zoom
LinkedInApr, 2020- Nov, 2024 -
Managing Projects with Microsoft Teams
LinkedInApr, 2020- Nov, 2024 -
Microsoft Teams Tips and Tricks
LinkedInApr, 2020- Nov, 2024 -
Productivity Tips: Finding Your Productive Mindset
LinkedInApr, 2020- Nov, 2024 -
Technical Writing: Quick Start Guides
LinkedInApr, 2020- Nov, 2024 -
Time Management: Working from Home
LinkedInApr, 2020- Nov, 2024 -
Microsoft Teams Essential Training
LinkedInMar, 2020- Nov, 2024 -
The Institute of Scientific and Technical Communicators
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Experience
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CDS Defence & Security
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United Kingdom
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Defense & Space
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100 - 200 Employee
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Senior Technical Author
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Dec 2019 - Present
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Technical Publications Manager
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Sep 1995 - Dec 2019
Responsible for the development and improvement of Installation and User Guides, Product Datasheets, Spares Catalogues and other relevant literature related to the company’s products. Responsible for the development and improvement of Installation and User Guides, Product Datasheets, Spares Catalogues and other relevant literature related to the company’s products.
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Education
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Cinderford Technical College
HND, Mechanical Engineering -
Whitecross Comprehensive School