Mark Sherlock

Network Support Technician at Altoona Regional Health System
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • Hospitals and Health Care
    • 300 - 400 Employee
    • Network Support Technician
      • Jun 2010 - Present

    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Network Administrator
      • May 2002 - Present

      Provide Server, Network, PC/Workstation administration and support for the five office locations throughout southwestern Pennsylvania. Maintain the availability of the WAN and LAN resources in a multi-domain Microsoft 2003 Server Active Directory environment. Administer and maintain Microsoft Exchange Server and Microsoft SQL Server. Maintain and create user accounts and policies within Active Directory. Provides hardware and software maintenance for forty Dell laptop computers and seventy Dell desktop computers. Performed migration from NT 4.0 environment to Microsoft 2003 environment.

    • NETWORK ADMINISTRATOR
      • May 2002 - Jun 2011

      Provide Server, Network, PC/Workstation administration and support for the five office locations throughout southwestern Pennsylvania. Maintain the availability of the WAN and LAN resources in a multi-domain Microsoft 2003 Server Active Directory environment. Administer and maintain Microsoft Exchange Server and Microsoft SQL Server. Maintain and create user accounts and policies within Active Directory. Provides hardware and software maintenance for forty Dell laptop computers and seventy Dell desktop computers. Performed migration from NT 4.0 environment to Microsoft 2003 environment.

    • United States
    • Human Resources Services
    • 1 - 100 Employee
    • Network Administrator
      • May 2002 - Jun 2010

    • Appliances, Electrical, and Electronics Manufacturing
    • 100 - 200 Employee
    • PC Technician
      • 2003 - 2009

    • TECHNICAL SUPPORT I, IMPLEMENTATION SPECIALIST
      • Jan 2000 - Oct 2001

      Provided support to a National Home Health client-base via ground-up server builds and application loads within a Windows networking environment. Provided day-2 technical support of both field based implementation engineers and end-clients. Also provided technical migration support for legacy application clients migrating to new server and application platforms. Provided support to a National Home Health client-base via ground-up server builds and application loads within a Windows networking environment. Provided day-2 technical support of both field based implementation engineers and end-clients. Also provided technical migration support for legacy application clients migrating to new server and application platforms.

    • United States
    • Insurance and Employee Benefit Funds
    • 1 - 100 Employee
    • Computer Operator Supervisor
      • 1987 - 2001

    • Computer Operator
      • 1987 - 2001

    • COMPUTER OPERATOR/ LEAD COMPUTER OPERATOR/ OPERATIONS SUPERVISOR
      • Jan 1988 - Jun 2000

      Operated Mainframe Computer, worked with programming department and customer support department to ensure customer satisfaction with service bureau work, was member of Year 2000 planning committee for Y2K compliancy, managed mainframe computer operation staff for 24X7 coverage Operated Mainframe Computer, worked with programming department and customer support department to ensure customer satisfaction with service bureau work, was member of Year 2000 planning committee for Y2K compliancy, managed mainframe computer operation staff for 24X7 coverage

    • United States
    • Higher Education
    • 700 & Above Employee
    • COMPUTER OPERATOR II
      • Jan 1987 - Feb 1998

      Processed requests to ensure correct and timely production. Checked JCL and JES2 for proper results. Fixed program run malfunctions. Processed requests to ensure correct and timely production. Checked JCL and JES2 for proper results. Fixed program run malfunctions.

    • Computer Operator
      • Feb 1983 - Feb 1987

      ; SKILLS Microsoft Server 2003, Active Directory, NT Server 4.0, NT Server 2000, Windows 95, Windows 98, Windows ME, Windows 2000, Windows XP, Windows Vista SQL 6.5, SQL 7.0, Citrix Metaframe, Windows Terminal Server, Microsoft Office (2007,2003, XP, 97) Exchange 2003, SharePoint Server, Office Communicator 2007,Symantec Endpoint Protection, Symantec Antivirus Corporate Edition, Cisco PIX, DHCP, DNS, TCP/IP, Dameware

    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • COMPUTER OPERATOR AND DATABASE MANAGER
      • Jan 1983 - Feb 1987

Education

  • NORTHER BEDFORD HIGH SCHOOL
    High School Diploma
  • PENNSYLVANIA STATE UNIVERSITY, ALTOONA CAMPUS
    Engineering

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