Mark Shaw Jr.

Commercial Sales Representative at Atlantic Refrigeration of Hudson
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Contact Information
us****@****om
(386) 825-5501
Location
Massachusetts, United States, US
Skills

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Credentials

  • Real Estate Broker/Sales Agent
    Commonwealth of Massachusetts
    Mar, 2007
    - Oct, 2024

Experience

  • Atlantic Refrigeration of Hudson
    • United States
    • Facilities Services
    • 1 - 100 Employee
    • Commercial Sales Representative
      • Aug 2021 - Present

      Sales and Business Development for Atlantic Refrigeration of Hudson. A Family owned and operated for 50 years, we provide HVAC and refrigeration installation and preventative maintenance to small and medium sized commercial businesses. Sales and Business Development for Atlantic Refrigeration of Hudson. A Family owned and operated for 50 years, we provide HVAC and refrigeration installation and preventative maintenance to small and medium sized commercial businesses.

  • William Raveis Real Estate, Mortgage & Insurance
    • United States
    • Real Estate
    • 700 & Above Employee
    • Realtor
      • Apr 2007 - Present

      Real estate professional following Massachusetts state laws and realtor code of the ethics, specializing in residential resale, lease and new home sales in greater Boston area. Assist home sellers and buyers through the sale process by establishing expectations, generating a needs assessment, educating them with the latest market conditions and tactfully negotiating the sale. Experience with New Construction. Real estate professional following Massachusetts state laws and realtor code of the ethics, specializing in residential resale, lease and new home sales in greater Boston area. Assist home sellers and buyers through the sale process by establishing expectations, generating a needs assessment, educating them with the latest market conditions and tactfully negotiating the sale. Experience with New Construction.

  • Long Cadillac
    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Sales and Leasing Consultant
      • Jan 2021 - Aug 2021

      Sale and Leasing of New and Pre-Owned Cadillac’s from the oldest family owned company in the Northeast. Sale and Leasing of New and Pre-Owned Cadillac’s from the oldest family owned company in the Northeast.

  • National Seating & Mobility
    • United States
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • Branch Operations Supervisor
      • Jan 2018 - Jan 2020

      Manage the day-to-day operations, supervising 13-18 direct and in-direct reports including, customer service, repair technicians, shipping/receiving, production departments, inventory and compliance. Successfully streamline operations to improve processes, increase technician productivity, and improved profit margin finishing 30% over budget year over year. Respond to customer complaints, take escalation calls and problem solve. Communicate with therapists, vendors, and other company departments

    • Branch Operations Supervisor
      • Sep 2015 - Jan 2018

      Manage the day-to-day operations, supervising 13-18 direct and in-direct reports including, customer service, repair technicians, shipping/receiving, production departments, inventory and compliance. Successfully streamline operations to improve processes, increase technician productivity, and improved profit margin finishing 30% over budget year over year. Respond to customer complaints, take escalation calls and problem solve. Communicate with therapists, vendors, and other company departments

  • Dassault Systèmes
    • France
    • Software Development
    • 700 & Above Employee
    • Key Support Specialist
      • Jul 2015 - Sep 2015

      Provide support to customers and resellers via telephone and web based service requests. Prepare reports on support metrics regarding various SolidWorks products. Manage high-volume workload within a deadline driven environment, knowledgebase implementation and clean up. Resolve between 600 – 800 service requests and telephone requests per month. Participate in the authoring of a procedure manual for the SolidWorks Customer Center. Proactively make suggestions to ensure better and consistent policies and procedures

  • Better Business Bureau of Eastern Massachusetts, Maine, Rhode Island & Vermont
    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Business Consultant
      • Apr 2015 - Jun 2015

      Made 85-100 outbound calls per day to business owners. Qualified leads by adhering to BBB standards and code of ethics to sell accreditation. Accurately and truthfully explained all benefits and costs to prospective accredited businesses. Actively developed leads using many sources. Maintained a professional and courteous manner with business owners. Made 85-100 outbound calls per day to business owners. Qualified leads by adhering to BBB standards and code of ethics to sell accreditation. Accurately and truthfully explained all benefits and costs to prospective accredited businesses. Actively developed leads using many sources. Maintained a professional and courteous manner with business owners.

  • Baystate Chrysler Jeep Dodge
    • United States
    • Retail
    • Sales & Leasing Consultant
      • Aug 2014 - Apr 2015

      Successfully sold or leased new or pre-owned vehicles. Strengthened skills in personal communication, overcoming objections, and customer follow-through. Work closely with clients to determine needs and product selection, up-selling whenever possible to improve profitability. Successfully sold or leased new or pre-owned vehicles. Strengthened skills in personal communication, overcoming objections, and customer follow-through. Work closely with clients to determine needs and product selection, up-selling whenever possible to improve profitability.

  • Greystar
    • United States
    • Real Estate
    • 700 & Above Employee
    • Leasing Professional
      • Jun 2013 - Aug 2014

      Marketing and leasing of apartment homes for a 300 unit apartment building in Dedham. Showed community amenities and apartment features. Walked through vacant apartment’s to ensure work was completed and entered work orders as needed. Explained national lease and addendums to new residents, keyed in all fees, deposits, and new lease information. Planned and executed resident functions, assisted in resident relations, accepted rent payments, notices to vacate, and other duties as assigned. Completed monthly marketing reports for management and property owner.

    • Customer Service Representative
      • Feb 2011 - Jun 2013

      Custom durable medical equipment dealer. Answered inbound calls in support of customer needs, responded to customer inquiries over phone or e-mail. Followed up with specific departments for escalations and resolution of more complex problems. Provided support to two Rehab Technology Specialists, scheduled repairs and deliveries for two repair technicians. My Administrative Assistant duties included greeting walk-in customers and vendors, distribution of mail, office supply ordering, inventory, and coding invoices.

  • Chiswick Inc
    • Canada
    • Retail Office Equipment
    • Queue Manager
      • Jan 2006 - Apr 2007

      Implemented and managed a custom order queue to improve efficiency for customers ordering custom packaging items. Submitted purchase orders to vendors, communicated and arranged delivery with customer to ensure customer satisfaction. Implemented and managed a custom order queue to improve efficiency for customers ordering custom packaging items. Submitted purchase orders to vendors, communicated and arranged delivery with customer to ensure customer satisfaction.

Education

  • Lincoln-Sudbury Regional High School
    Dimploma, General Studies
    2001 - 2005

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