Experience

REDEX

• Singapore
• Environmental Services
• 1 - 100 Employee

• Business Operations Executive

  • Mar 2022 - Present

  - Reviewing and checking documents sent by clients - Collating and updating data in registries and platform - Co-ordinating activities for product delivery and prepare summary - Preparing invoicing and supporting document - Supporting documentation required for registries and platform - Reviewing documents to verify the renewable energy assets and energy generation data - Handling asset owners’ enquiries promptly and professionally - Working with technology team in developing and operating new platform features



Chateraise

• Singapore

• Operations Executive

  • Nov 2021 - Mar 2022

  - Assisting the director in Chateraise’s aggressive expansion, embarked on management training and responsibilities so as to be able to lead and manage both operations and management. - Handling cross-functional job rotations across core commercial functions such as Sales and Marketing. - Supporting HQ initiatives such as maintaining effective communication to ensure smooth execution of promotions, events, or activities. Example, marketing activities & online store database management. - Ensuring all policies and procedures of the company are followed by outlets accordingly by conducting checks and audits at outlets to ensure requirements/standards are met.



Sushi Express Group Pte. Ltd.

• Singapore
• Restaurants
• 1 - 100 Employee

• Operations Executive

  • Aug 2020 - Nov 2021

  Performing administrative duties which includes POS button set up/ updating , uniform purchase/inventory, outlet personnel name tag, outlet marketing promotion materials, issue and submit marketing request form.Managing records such as outlet suppliers’ contract/agreement, various operational documents. Meeting coordination and minutes taking. Creating presentations and preparing reports. Arranging for outlets weekly purchasing and delivery and also assisting the Operations Manager in various duties assigned. Collating and organizing data for evaluation and reporting purposes coupled with the managing of data from the POS system for effective sales analysis.

• Assistant Outlet Manager

  • Feb 2020 - Aug 2020

  Managing daily outlet operations which includes effective scheduling, employee communications, regular coaching and ensuring workplace happiness. Ensuring the highest safety and hygiene standards compliance with regulations in the midst of creating a positive and rewarding customer experience. Leading and motivating team members to achieve sales targets and customers satisfaction. Assisting in outlet recruitment, employees time management, facilitating payroll issues, training needs and effectively executing outlet marketing programs. Planning, managing, reviewing and detailed analyzing of the outlet sales and profitability and working with both the outlet manager and area manager on implementing new sales strategy.



Wine Portal Holding P.L

• Singapore
• Wholesale Alcoholic Beverages
• 1 - 100 Employee

• Retail Executive

  • May 2019 - Feb 2020

  Managing a wine retail store which offers a wide range of white and red wine, including champagnes and spirits. Effectively managing the key setup of the in-house POS system while also collating data from reports for effective analysis of sales. Assisting in several major wine events held at the store while executing professional table service for the clients. Managing a wine retail store which offers a wide range of white and red wine, including champagnes and spirits. Effectively managing the key setup of the in-house POS system while also collating data from reports for effective analysis of sales. Assisting in several major wine events held at the store while executing professional table service for the clients.



MINISTRY OF FOOD PTE LTD

• Restaurants
• 1 - 100 Employee

• Service Crew

  • Aug 2017 - Aug 2018

  Service crew for Korean food brand name DSS in Ministry of Food. Assisting in daily operations while maintaining customer satisfaction. Managed the cashiering duties as well as several food preparation duties in the kitchen. Service crew for Korean food brand name DSS in Ministry of Food. Assisting in daily operations while maintaining customer satisfaction. Managed the cashiering duties as well as several food preparation duties in the kitchen.



Sushi Express Group Pte. Ltd.

• Singapore
• Restaurants
• 1 - 100 Employee

• Service Crew

  • May 2015 - Aug 2017

  Assisting in the daily operations in the kitchen and also in the service area. Executing effective and clean food preparation and also ensuring the kitchen area is clean and tidy at all times, and observing food handling hygiene standard. Performing on the floor and cashiering duties as tasked by the management while ensuring customer satisfaction. Assisting in the daily operations in the kitchen and also in the service area. Executing effective and clean food preparation and also ensuring the kitchen area is clean and tidy at all times, and observing food handling hygiene standard. Performing on the floor and cashiering duties as tasked by the management while ensuring customer satisfaction.