Experience

Twofold Limited

• Customer Support Administrator

  • Mar 2021 - Present



Robbos Gobcast Podcast

• Podcaster

  • Jul 2020 - Present

  We talk about Reading Football Club, Women’s Football and other sports that is going on.



Rent Items, Inc.

• Social Media Manager

  • Jun 2020 - Sep 2020

  - Working with the company to start producing the best social media content we can.



nothing

• Unemployed

  • May 2020 - Jun 2020



Point of Rental Software

• Sales Administrator

  • Feb 2019 - Apr 2020

  I have been really enjoying working at Point of Rental doing: - Starting a new process for the department to make it easier for everyone. - having a good relationship with Implementation, Support and Sales making their relationship stronger.- Staring an online training guide for everyone to use. - A google map so everyone can see there customers and prospects. - Training my self on Salesforce so I can be more effective in my position.



REL Field Marketing

• Tactical & Booking.

  • Nov 2018 - Jan 2019

  - The role was to book reps into the available jobs for that day. I would also chase any of the reps that didn’t attend for find out the reason for their no show.- I also worked for their sister company Roamler which was the same role.- I also did bookings for on the day and for bookings in advance. - I was also responsible for supporting my colleagues if they needed any help, as I was their first point of contact- I booked flights and hotels for senior management when they had… - The role was to book reps into the available jobs for that day. I would also chase any of the reps that didn’t attend for find out the reason for their no show.- I also worked for their sister company Roamler which was the same role.- I also did bookings for on the day and for bookings in advance. - I was also responsible for supporting my colleagues if they needed any help, as I was their first point of contact- I booked flights and hotels for senior management when they had a meeting either in the UK or abroad.- I did the filing on a day to day basis, along with any other administrative duties that were needed to be done.- I had to ensure that the meeting rooms were set up for board meetings and for customers that visited the office.- The only reason that I left was this was a seasonal appointment and my 3 months were up Show more Show less



Tesco

• Customer Service Representative

  • Jul 2017 - Nov 2018

  I was behind the Tills talking to customersHelping the Customers with any problem that they had. I was a team leader as well so I used to look after different members of staff



MENKIND LIMITED

• Front Of House

  • Oct 2016 - Jun 2017

  - I was the person when you walk through the door I asked if you need any help and anything you are looking for today. - I would like to leave as I have asked for more things to do in the workplace and have a new challenge's while I did my job, but they refused.



Goals Soccer Centres

• Kids Party Coach, Referee, Reception, Bar and Shift Supervisor

  • Apr 2014 - Oct 2016

  - Since working at this job, I started off coaching children’s parties and the company has never had a complaint from the parents about me and I had great success in delivering children’s parties to the best of my ability.- I then went into refereeing and thoroughly enjoyed it. This role helped me meet new people and helped me to know the rules which Goals stand by- I worked on reception for a while answering the phones and I would be the first person a customer would need to see about… - Since working at this job, I started off coaching children’s parties and the company has never had a complaint from the parents about me and I had great success in delivering children’s parties to the best of my ability.- I then went into refereeing and thoroughly enjoyed it. This role helped me meet new people and helped me to know the rules which Goals stand by- I worked on reception for a while answering the phones and I would be the first person a customer would need to see about making an enquiry. I provided outstanding customer service whilst I was doing this role. - Whilst I was a shift supervisor, I developed many management skills. I also developed team leadership skills and managed to help people work through their tasks as well as my own. Show more Show less



Elite Football & Sports

• Football Coach

  • Oct 2012 - Apr 2014

  - I was a football coach, coaching children 5 days a week at primary schools around the Berkshire area.- My role in the company was to make sure the children were enjoying themselves and to teach them different skills about the sport.- I have also taught other sports such as Rugby, Cricket, Hockey, Tennis, Basketball, Bench-ball and many more.



Compass Group

• Waiter, Wash Up, Retail, Bar Staff, Porter

  • Aug 2010 - Apr 2014



Primark

• Customer Service Representative

  • Oct 2011 - Oct 2012

  - Even though I was only working at Primark for a little while, I worked in most areas of the store which meant I had worked my way up from Sales Advisor to Supervisor.