Mark Ritter

Infrastructure Administrator at The Meadows Racetrack and Casino
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • Gambling Facilities and Casinos
    • 1 - 100 Employee
    • Infrastructure Administrator
      • Dec 2020 - Present

    • Network Administrator
      • Sep 2009 - Sep 2020

      • Configured, Migrated and Managed AD, Exchange 2003, 2010, DHCP, WSUS, DNS • Defined, implemented and improved corporate policies regarding handling mail routing and mail- flow related issues • Implemented and administered Windows Server 2003, 2008r2, 2012, 2016, IIS, SharePoint 2010 & Online, SQL Server 2008r2. • Implemented, Configured VMware ESXI and vSphere 5.5, 6.5, 7.0 server to provide multiple virtual hardware platforms while keeping hardware costs and energy consumption down. • Supported, assisted Implementation & delivery of all Management of Cisco BEK6000 VIOP voice gateways and Virtual servers. • Conducted evaluation, recommends negotiations and contracts for the purchases of system software products • Defined, implemented and improved corporate policies regarding the location, safety and all Building security including Access Control and Building Intercom doors. • Performed Network Administration Management for agency LAN, WAN, and Wireless access using Fortigate Firewall. • Performed Network Administration Management for Wireless access using Meraki Cisco Wireless Technologies. • Performed, Configured backups, troubleshooting and problem resolution for servers associated with a VMware virtual infrastructure • Coordinated, Managed all hardware/software maintenance titles for yearly Budget • Administers and supports all Helpdesk tickets for Corporate and secondary offices

  • Township of Upper St. Clair
    • Township of Upper St. Clair
    • IT Assoicate
      • May 2007 - Oct 2008

      • Provide support on Microsoft 2000/2003 Servers, Microsoft Terminal Services and network connectivity • Support network user and file administration, including creating new user accounts, resetting passwords and other related Helpdesk activities for both Windows and Netware. • Rollout of new and refurbished PCs for all departments in the Township • Installed, configured, imaged, deployed, update and/or troubleshooting workstation hardware • Provide PC-based helpdesk support, taking Helpdesk calls and escalating all tickets when necessary • Assisting with migration of Novell 7 infrastructure to ZENworks 10 • Maintain desktop network connectivity, repair and maintenance • Set up projectors, scanners, printers, copiers and fax machines

    • Quality Control / Assistant Litigation Manager
      • Apr 1991 - Oct 2007

      (Since 1990, Clicks has provided scanned or Hard copy paper documents to the client’s choice of digital media. Clicks offers any image format to seamlessly integrate with any imaging and database software suites. (Since 1990, Clicks has provided scanned or Hard copy paper documents to the client’s choice of digital media. Clicks offers any image format to seamlessly integrate with any imaging and database software suites.

Education

  • Robert Morris University
    information sciences, Network and System Administration/Administrator
    2000 - 2005

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