Experience

Snapdragon Stadium
• United States
• Entertainment Providers
• 1 - 100 Employee
• Coordinator of Guest & Premium Experience

  • Aug 2022 - Present

The Walt Disney Company
• United States
• Entertainment Providers
• 700 & Above Employee
• Talent Acquisition Coordinator

  • Mar 2022 - Present

SoFi Stadium and Hollywood Park
• United States
• Spectator Sports
• 300 - 400 Employee
• Guest Experience Area Manager

  • Apr 2021 - Present


Banc of California Stadium

• United States
• Entertainment Providers
• 1 - 100 Employee

• Guest Experience Supervisor

  • May 2018 - Sep 2022

  • Deliver excellent guest service to all visitors at Banc of California Stadium. • Engage and welcome guests during matches & events. • Assist with any issues that may arise by providing world class solutions. • Manage ticket access points throughout the facility during matches & events. • Manage guest experience representatives with any problems that may occur regarding breaks and lunches. • Provide world class solutions to any escalated guest concerns that arise. • Assists in operations challenges along with planning, testing, and executing agreed upon plans Show less



Disneyland Resort

• United States
• Entertainment
• 700 & Above Employee

• Main Entrance Ticket Operator

  • Apr 2013 - Mar 2022

  • Effectively upsell ticket options and packages including park hopper tickets and annual passes. • Assists with ticketing issues; while also maintaining guest accountability. • Utilizes POS system(galaxy) to access ticket sales and look further into ticket transactions. • Ensures guest safety and security to the theme park by inspecting all guest entering the park entrance. • Communicates with guest to relay information pertaining to theme park events. • Coordinates with special event crew to assist with guest control. • Assists with operations to maintain guest accessibility during special events. Show less



Dick Clark Productions

• United States
• Entertainment Providers
• 1 - 100 Employee

• Assistant Event Coordinator

  • Nov 2015 - Apr 2021

  • Manages talent escorts and assisted with any breaks and lunches. • Assists event manager with event day walk through checks. • Assists talent and public relation Managers with itinerary for event day. • Manages talent arrival parking and baggage check in. • Coordinates red carpet operations to ensure event day ready. • Coordinates operations crew catering for escort lunches • Manages talent escorts and assisted with any breaks and lunches. • Assists event manager with event day walk through checks. • Assists talent and public relation Managers with itinerary for event day. • Manages talent arrival parking and baggage check in. • Coordinates red carpet operations to ensure event day ready. • Coordinates operations crew catering for escort lunches



FEMA

• France
• Internet

• Customer Service Representative

  • Sep 2017 - Jan 2018

  As a customer service representative my job is to assist survivors of Presidentially- declared U.S. disasters ( e.g., Hurricanes Harvey, Irma, Maria, and Northern California wildfires): complete disaster assistance registrations; process a variety of claims and requests for disaster assistance and provide various types of information about available programs. As a customer service representative my job is to assist survivors of Presidentially- declared U.S. disasters ( e.g., Hurricanes Harvey, Irma, Maria, and Northern California wildfires): complete disaster assistance registrations; process a variety of claims and requests for disaster assistance and provide various types of information about available programs.



Childrens Court

• United States
• Government Relations
• 1 - 100 Employee

• Administrative Assistant Coordinator

  • Jun 2015 - Nov 2015

  • Assisted attorneys with trial preparation, witness interviews, research and preparation of motions. • Reviewed custody orders, guardianship papers, subpoenas, and restraining orders. • Filed depositions and Child documents regarding health and school forms. • Assisted paralegals with further follow up of child custody hearings. • Assisted attorneys with trial preparation, witness interviews, research and preparation of motions. • Reviewed custody orders, guardianship papers, subpoenas, and restraining orders. • Filed depositions and Child documents regarding health and school forms. • Assisted paralegals with further follow up of child custody hearings.



Los Angeles Unified School District

• United States
• Education Administration Programs
• 700 & Above Employee

• Playground Supervisor

  • Sep 2010 - Jul 2013

  • Planned, developed, promoted, and participated in one or more playground activities conducted on school and recreation sites. • Coordinated various sporting events and tournaments. • Managed all playground staff on site. • Entered employee time sheets, and record keeping into payroll system. • Tracked student attendance to ensure numbers did not fall below program minimum. • Acted as a liaison between principal office staff and afterschool program. • Documented student injuries and logged them in data base. Show less