Experience

Vermont Achievement Ctr

• United States
• Individual and Family Services
• 1 - 100 Employee

• Chief Executive Officer

  • Mar 2020 - Present



MSquared

• Computer Networking Products
• 1 - 100 Employee

• Business Consultant

  • Apr 2018 - Mar 2020

  Independent Contractor: financial and business operations Independent Contractor: financial and business operations



Gilead Sciences

• United States
• Biotechnology Research
• 700 & Above Employee

• Regional Director, (Commercial) Community Division – East Region

  • 2011 - 2018

  I was promoted to drive operations in support of goals across 2 sales divisions. The primary focus was leading, coaching, and fostering accountability in the team to strategically conduct direct-to-consumer education and allied-healthcare provider education. Also focused on product launches, HIV/AIDS disease state, and patient advocacy/national strategy alignment (policy).LEADERSHIP & CHANGE►Positioned team to capture market share from top competitors through high science/high patient-centric approach.►Played pivotal role in division’s evolution to support new streamlined reporting structure, building unified “1-team” mentality, and bolstering program effectiveness and results. ► Navigated complex, higher level cross-functional matters (compliance, training/ rebuilding team, marketing, and operations) to integrate voice of the patient. ►Awards: Regional Director Leadership 2x, President’s Club, and Key Contributor 4x.EDUCATION PROGRAMS – TREATMENT & PREVENTION►Contributed to Gilead Sciences’ most successful HIV product launch ever through expanded team/footprint.►Guided education delivery (e.g., treatment, prevention, dosing, side effects, barriers/stigma, and standard of care), including the team investing extensive hours supporting 7 product launches. ►Exceeded goals by requiring strategic territory planning/ mapping/resource allocation.PATIENT ADVOCACY & PUBLIC POLICY►Coached community liaisons to strategically dialogue at state level, influence public policy and earn a “seat of the table” that enabled team to “talk the talk” with agencies, and offer resources/tools to assist in achieving set patient health outcomes. ► Led team to important formulary wins, such as Medicaid patients gaining access to standard of care products. ► Helped to achieve top/bottom-line goals partnering with advocacy organizations to remain current on National AIDS Strategy (NAS) and placing strong focus on training team to align with critical elements of NAS.

• Executive Community Liaison - Boston, New England & Manhattan | Market Leader

  • 2006 - 2011

  Over a 5-year period with this market leader in the HIV space, I helped improve health outcomes and the bottom line by promoting products as the gold standard and moving patients along the continuum of care. Supporting patient advocacy and public policy efforts was also a key aspect of my role.Key Contributions:►Contributed to above-target growth, including key product launches, working closely with sales. Earned President’s Club 2007. ► Networked heavily at local, state, and federal levels, attending meetings/conferences and supporting advocacy initiatives.►Brought clarity to internal value of community division’s efforts in support of sales by creating report showcasing measurable results in product adoption.►Helped drive change by promoting packaged educational series as value-add vs. typical one-off programs. ►Contributed to the evolution of the community division to a more strategic model and enhanced coaching/structure to foster greater success by community liaisons. ►Served as regional trainer and member of the Marketing Advisory Panel.



Bristol-Myers Squibb

• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Patient & Community Advocacy Manager (PCAM) | Pharma | Educational Programs | HIV Disease | MBOs

  • 2004 - 2006

  Promoted to manager of patient and community advocacy for the Florida territory after 16 months of successful performance as business manager for the Boston territory. I joined the industry-first community team to make 1:1 calls and deliver educational programming to providers and patients, while aligning efforts and supporting sales unit.Key Contributions:►Achieved MBOs and consistently performed up to 115% of quota, earning “exceeded” and “exceptional” performance reviews. ►Created synergy by teaming up with a territory partner in Boston to leverage blend of skills, earning President’s Club and other awards the first year. ►Positioned BMS HIV products as patient’s drug regimen of choice. ►Provided direct-to-consumer/allied healthcare- professional education statewide across Florida. Conducted calls, delivered educational programs, and aligned business plans and budgetary spend with sales unit.►Initially sold pharmaceuticals for this market leader, applying disease-state expertise and related nonprofit experience.



Merck

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• HIV Sales Specialist | Product Sales | Pharmaceuticals | Account Acquisition | Territory Management

  • 2001 - 2004

  During my 3-year tenure, I leveraged my knowledge and insights about the patient experience to earn trust and business.► Boosted market share within premiere territory covering Boston/New England.►Became known for deep level of commitment and high-level of caring in the fight against HIV/AIDS while achieving sales goals.►Educated new and existing accounts and shared clinical studies to highlight benefits of pharmaceutical offerings. During my 3-year tenure, I leveraged my knowledge and insights about the patient experience to earn trust and business.► Boosted market share within premiere territory covering Boston/New England.►Became known for deep level of commitment and high-level of caring in the fight against HIV/AIDS while achieving sales goals.►Educated new and existing accounts and shared clinical studies to highlight benefits of pharmaceutical offerings.



Merrimack Valley Assistance Program

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Executive Director | Disease State Management | Consolidation | Service Delivery | Board Relations

  • 1999 - 2001

  I was hand-selected and in limited time merged 2 agencies into one and spearheaded change while leading 45 employees and service delivery across a large region within the state. Additionally, I secured grants and balanced a multimillion-dollar budget. ► Crafted and implemented plan that successfully integrated staff and programs, breaking up silos to create fully merged “1-team” mindset. ► Improved results of multiple federal auditsPrior experience: Held case management and leadership roles within agencies/hospitals; focus on direct patient services.