Experience

APPI Health Group

• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee

• General Manager

  • Dec 2020 - Present



NA

• Unemployed

  • Mar 2020 - Dec 2020



Global Production Squad Ltd

• United Kingdom
• Events Services
• 1 - 100 Employee

• General Manager

  • Mar 2019 - Mar 2020

  New company in events manpower, employing purely serving and ex military personnel.

• General Manager

  • Feb 2019 - Mar 2020



Fierce Grace Hot Yoga

• Head Of Operations

  • Sep 2016 - Feb 2019

  As head of a leisure company that offer hot yoga services based across five principle locations in London and with further London, UK and global franchises, it is my role to create and communicate company strategy and business priorities in line with industry demands.I am tasked to maximise profits from the range of classes, as well as the sales from food, beverage and retail products. I oversee 35 staff (in-house) and 200+ (freelance), ensuring continuity and the positive flow of information.Oversee facilities management for hard and soft services) across five locations as well as restructuring and strengthen the HR processes to ensure adherence with all legislative requirements. I have personally achieved year-on -year increase in sales in the region of 15% overall t/o £3.2 million. In addition I created, launched and managed successful stands/events at Lovefit and Wanderlust festivals (footfall of over 10,000 attendees).One of my most challenging projects to date was the coordination of opening of 3 new locations in NYC, Washington DC and Rome.



Dynamica Fitness Limited and Dynamica Leisure Limited

• Head of Operations

  • Mar 2014 - Mar 2018

  I decide to embark on a personal business venture which led me to opening a successful Fitness Company with 2 locations in Clapham and Bournemouth offering bespoke high-tempo Pilates and high-intensity group exercise classes. (running on average 42 classes p/w).I built a client base of 2,500+ memberships and ensured the highest levels of customer service were achieved. I also Implemented the entire customer experience and all company processes.I oversaw all stages of the business growth from determining the business plan, strategy, budgeting and service delivery.I also focused on creating engaging marketing content and promotions.I would deem the business a success, particularly as it secured profits of £154k year one turnover, with 18% and 21% increases in subsequent years, which was challenging for a new brand.



Bootcamp Pilates

• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee

• Area and Operations Manager

  • Oct 2012 - Feb 2014

  Provision of personal training and group fitness classes at high-income locations around the London area.Responsibilities• Determine Operational structure across all locations and ensure that General Managers are fully trained to take full responsibility at their respective venues.• Ensure that all HR practices are adhered to and that correct procedures are followed for employment of all staff.• Produce detailed operational reports and ensure that budgets are adhered to. Achievements• Increased company turnover by 38% to £2.6m during calendar year 2013.• Sought new venues and gained planning and change of use by negotiation with London borough councils. • Complete restructure of chaotic accounting and P&L systems.• Created format for the training course which is now fully recognised by SkillsActive.



Bikram Yoga

• Regional Manager

  • Jan 2008 - Jul 2012

  Chain of hugely successful Bikram Yoga, Therapy and Clothing Retail sites located across North London with a turnover of £4 million+ per annum.Achievements: Increased company turnover by 45%Re-engagement of members to increase salesLead in opening of 2 new sitesRestructure of company budgets and negotiation of supplier contractsSite renovation within budgetsSoft and hard FM inc. HVACSet KPIs and full HR managementSpearheaded drive in business growth through sales and marketing initiatives



The Handy Squad

• Operations manager

  • Feb 2007 - Jul 2008

  Handyman Company (construction sector) covering the main London postal code areas. Mobile units on the ground and maintaining communications at all times.Set up new Operations Management Role Control of manpower and schedules Direct report of all Office Admin Staff Full responsibility for Hard and Soft FM services within the businessTactical awareness of time management through detailed databaseDemanded high levels of customer service - customer interface at all levels of the company.Tight time demands to ensure that the mobile units on the ground are utilised for minimum down-time and maximum on-job (income) time.



Royal Navy

• United Kingdom
• Armed Forces
• 700 & Above Employee

• Chief Petty Officer

  • Nov 1984 - Apr 2007

  Multi-use Leisure Facilities (wet and dry) management across 5 separate sites. Events and venue management for major sporting events attended by military and civilian personnel.Responsibility for fitness standards of 10000+ personnelHR and report writing for direct reports/overseeing of report writing by others.Extensive military experience and won coveted Green Beret during training.Served overseas and liaised and worked with an extensive range of nationalities in leisure and other fields.Equal Opportunities work in gaining recognition for minority groups in the military environment.