Technical Sales

• Aug 2022 - Present

Information Technology & Marketing Manager

• Oct 2017 - Aug 2022

Marketing management including budget creation and media purchasing for print and digital advertising. Advertising materials design and creation utilizing the Adobe Creative Cloud along with ad performance metric evaluation. Tradeshow event selection, booth design, and logistics coordination. Process evaluation with project management to implement new technologies and improve automation of marketing and operations activities. Selection and procurement of equipment or service providers along with providing user support. Website creation, design, and performance metrics analysis leading to refinements that enhance user experience. Develop new ways to enhance the customer experience through automated e-mail marketing and the creation of user self-service tools leading to increased engagement with the company and products. Customer account management and order processing to ensure customer orders are delivered with speed and accuracy. Ensure regulatory compliance of products. Rail shipment scheduling and coordination to ensure shipments are efficiently loaded and arrive to customers on time. Show less

Office Manager

• Sep 2014 - Oct 2017

Ensured the efficient operation of the company and growth of sales by meeting the needs of customers, sales, and production staff. Prepared sales contracts for customers and fulfilled orders by selecting products that both met contract specifications and optimized inventory utilization through product selection that maximized margins while preventing the expiration of old inventory. Ensured regulatory compliance for products and resolved inventory discrepancies. Prepared and executed production contracts to ensure compliance, receipt, and payments. Arranged and coordinated rail shipments of products to ensure timely delivery to customers. Designed and wrote technical data sheets to showcase products while maintaining brand consistency. Maintained company website and coordinated both tradeshow materials and transportation. Provided information technology support for Apple products. Show less

Sales and Marketing Assistant

• Jun 2011 - Sep 2014

Prepared orders by selecting products that both met contract specifications and optimized inventory utilization through product selection that maximized margins while preventing the expiration of old inventory. Calculated and prepared product mixture composition to meet customer specifications. Ensured regulatory labeling compliance and maintained product test results. Coordinated tradeshow material production and staff transportation. Assisted in preparing newsletters and pricing guides while maintaining brand consistency. Show less

Online Marketing Manager

• Nov 2010 - Nov 2013

Provided presentation and product demonstration support during the introduction of new products and services to agents and customers. Wrote and designed marketing materials along with media selection and budgeting. Campaigns spanned both web and print media resulting in a sales increase of 300%. Designed and managed company website content with a focus on user experience. Developed and implemented lead acquisition methods utilizing landing pages and drip campaigns. Trained agents on social media and marketing techniques for driving sales. Show less

Solar Advisor

• Mar 2011 - Jan 2012

Contact leads entered into SalesForce CRM to determine whether or not solar energy would be a viable solution for their home or business. Arrange appointments with sales staff to discuss options and next steps for installing solar energy solutions for their home. Contact leads entered into SalesForce CRM to determine whether or not solar energy would be a viable solution for their home or business. Arrange appointments with sales staff to discuss options and next steps for installing solar energy solutions for their home.

Advertising Manager

• Feb 2010 - Dec 2010

Provide timely support and marketing materials to potential advertisers. Arrange and assist graphic designers with the design and placement of advertising. Sales and implementation of online banner advertising campaigns. Frequently relied upon to provide support for release parties and community-building events. Coordination and enhancement of community partnerships. Provide timely support and marketing materials to potential advertisers. Arrange and assist graphic designers with the design and placement of advertising. Sales and implementation of online banner advertising campaigns. Frequently relied upon to provide support for release parties and community-building events. Coordination and enhancement of community partnerships.

User Operations Representative

• Apr 2010 - Oct 2010

Responded to Terms of Use violations within twenty-four hours of a violation report. Proactively worked with law enforcement agencies to ensure site integrity and locate persons of interest. Reviewed changes to the site and made recommendations for improvement and possible user issues. Assisted users that were experiencing difficulties with their accounts. Trained and provided support to other teams based in Hyderabad, India and Dublin, Ireland. Responded to Terms of Use violations within twenty-four hours of a violation report. Proactively worked with law enforcement agencies to ensure site integrity and locate persons of interest. Reviewed changes to the site and made recommendations for improvement and possible user issues. Assisted users that were experiencing difficulties with their accounts. Trained and provided support to other teams based in Hyderabad, India and Dublin, Ireland.

Leasing Consultant

• Nov 2009 - Feb 2010

Displayed and sold vacant units to prospective tenants. Researched and provided additional community information to tenants. Prepared accurate and error-free leasing documents for execution. Collected rent money, issued receipts, and prepared deposits. Conducted move out inspections. Investigated tenant complaints and coordinated maintenance personnel to resolve tenant issues quickly and effectively. Researched and built relationships with outside vendors and contractors for repairs. Accurately maintained tenant and office files. Show less

Student Researcher

• Sep 2008 - Jun 2009

Recorded client reactions during focus groups to determine information and insight needs of client. Recorder, reviewer, and analyst for 8 focus group sessions. Preparation, design, and presentation of final report delivered to Oregon Freeze Dried Corporation on increasing brand share for the Mountain House brand. Attend weekly meetings to evaluate progress and assign tasks for completion of research. Review of primary and secondary data throughout research to ensure reliability of findings presented in final reports. Review and input of survey questions to ensure completeness and compliance with the Institutional Review Board. Training of student workers in Institutional Review Board certification for conducting telephone surveys. Tabulation and cleaning of telephone survey results after data download. Analysis of Variance, Regression, Correlation, and Cross-tabs to determine significance within data collected using SPSS analytical software. Use of SharePoint to collaborate, edit, and review data presented in final report. Show less

Assistant Manager

• May 2004 - Jul 2007

Acquired promotional materials for upcoming releases by establishing relationships with regional studio marketing directors. Negotiated terms of joint promotional strategies with local businesses. Training, management, supervision, and scheduling of 30 employees. Preparation of accurate daily bank deposits and reports for corporate office. Inventory management, accounting, and ordering. Acquired promotional materials for upcoming releases by establishing relationships with regional studio marketing directors. Negotiated terms of joint promotional strategies with local businesses. Training, management, supervision, and scheduling of 30 employees. Preparation of accurate daily bank deposits and reports for corporate office. Inventory management, accounting, and ordering.