Mark Powell
Chief Strategy Officer (CSO) at Alliance Group- Claim this Profile
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Bio
Tyler Cody
Mark was my manager for the majority of my time at the Home Depot prior to leaving for my current position. He has a unique ability to be able to bring the best out in people in any position and to drive that beyond what someone thought capable; for many areas where I was lacking in prior to working under Mark, I became well versed and excelled through his guidance. Mark has a strong technical and functional background that he's able to utilize with his exceptional interpersonal skills to drive success across all areas he works in, from deep in the weeds of a project or acting as an external consultant to drive a desired outcome. My time with Mark was some of the most rewarding for how I grew my skills through his example and how he was able to make a fun, friendly and family like work environment. Highly recommended and many thanks Mark!
Ryan Jones
During my time at Home Depot, I reported directly to Mark for about 6 months before leaving the company for an international opportunity. My time spent with Mark as my manager was some of the most rewarding, educational, enjoyable, and professionally developmental time I have ever spent with any supervisor. Mark is understanding and always willing to help, but also gives constructive criticism in a way that motivates you to be better. He put a lot of effort into making sure his direct reports were developing to their full potential while also delivering quality results from his team to contribute to large enterprise-wide initiatives. Mark is generally a fun guy to be around as well, which made working for him a pleasure. Thanks for everything Mark!
Tyler Cody
Mark was my manager for the majority of my time at the Home Depot prior to leaving for my current position. He has a unique ability to be able to bring the best out in people in any position and to drive that beyond what someone thought capable; for many areas where I was lacking in prior to working under Mark, I became well versed and excelled through his guidance. Mark has a strong technical and functional background that he's able to utilize with his exceptional interpersonal skills to drive success across all areas he works in, from deep in the weeds of a project or acting as an external consultant to drive a desired outcome. My time with Mark was some of the most rewarding for how I grew my skills through his example and how he was able to make a fun, friendly and family like work environment. Highly recommended and many thanks Mark!
Ryan Jones
During my time at Home Depot, I reported directly to Mark for about 6 months before leaving the company for an international opportunity. My time spent with Mark as my manager was some of the most rewarding, educational, enjoyable, and professionally developmental time I have ever spent with any supervisor. Mark is understanding and always willing to help, but also gives constructive criticism in a way that motivates you to be better. He put a lot of effort into making sure his direct reports were developing to their full potential while also delivering quality results from his team to contribute to large enterprise-wide initiatives. Mark is generally a fun guy to be around as well, which made working for him a pleasure. Thanks for everything Mark!
Tyler Cody
Mark was my manager for the majority of my time at the Home Depot prior to leaving for my current position. He has a unique ability to be able to bring the best out in people in any position and to drive that beyond what someone thought capable; for many areas where I was lacking in prior to working under Mark, I became well versed and excelled through his guidance. Mark has a strong technical and functional background that he's able to utilize with his exceptional interpersonal skills to drive success across all areas he works in, from deep in the weeds of a project or acting as an external consultant to drive a desired outcome. My time with Mark was some of the most rewarding for how I grew my skills through his example and how he was able to make a fun, friendly and family like work environment. Highly recommended and many thanks Mark!
Ryan Jones
During my time at Home Depot, I reported directly to Mark for about 6 months before leaving the company for an international opportunity. My time spent with Mark as my manager was some of the most rewarding, educational, enjoyable, and professionally developmental time I have ever spent with any supervisor. Mark is understanding and always willing to help, but also gives constructive criticism in a way that motivates you to be better. He put a lot of effort into making sure his direct reports were developing to their full potential while also delivering quality results from his team to contribute to large enterprise-wide initiatives. Mark is generally a fun guy to be around as well, which made working for him a pleasure. Thanks for everything Mark!
Tyler Cody
Mark was my manager for the majority of my time at the Home Depot prior to leaving for my current position. He has a unique ability to be able to bring the best out in people in any position and to drive that beyond what someone thought capable; for many areas where I was lacking in prior to working under Mark, I became well versed and excelled through his guidance. Mark has a strong technical and functional background that he's able to utilize with his exceptional interpersonal skills to drive success across all areas he works in, from deep in the weeds of a project or acting as an external consultant to drive a desired outcome. My time with Mark was some of the most rewarding for how I grew my skills through his example and how he was able to make a fun, friendly and family like work environment. Highly recommended and many thanks Mark!
Ryan Jones
During my time at Home Depot, I reported directly to Mark for about 6 months before leaving the company for an international opportunity. My time spent with Mark as my manager was some of the most rewarding, educational, enjoyable, and professionally developmental time I have ever spent with any supervisor. Mark is understanding and always willing to help, but also gives constructive criticism in a way that motivates you to be better. He put a lot of effort into making sure his direct reports were developing to their full potential while also delivering quality results from his team to contribute to large enterprise-wide initiatives. Mark is generally a fun guy to be around as well, which made working for him a pleasure. Thanks for everything Mark!
Experience
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Alliance Group
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India
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Business Consulting and Services
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Chief Strategy Officer (CSO)
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Jan 2022 - Present
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Systems Engineer & Licensed Agent
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Apr 2019 - Jan 2022
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The Home Depot
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United States
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Retail
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700 & Above Employee
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Program Manager, Enterprise Item Data
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Sep 2016 - Apr 2019
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Vice President, Delivery
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Nov 2014 - Sep 2016
At Colibrium, we used our deep technical and industry expertise to deliver and implement the best cloud-based solution for health insurance companies to attract, retain and service their customers. Using our Tuo® software product and CRM integration capabilities, we guide our clients to maximize their opportunities and exceed their sales and retention goals. Colibrium’s Tuo® solution provides an out-of-the-box health insurance portal with end-to-end workflow automation and a… Show more At Colibrium, we used our deep technical and industry expertise to deliver and implement the best cloud-based solution for health insurance companies to attract, retain and service their customers. Using our Tuo® software product and CRM integration capabilities, we guide our clients to maximize their opportunities and exceed their sales and retention goals. Colibrium’s Tuo® solution provides an out-of-the-box health insurance portal with end-to-end workflow automation and a pre-configured CRM solution specifically designed for health plans to efficiently build and retain their market share through on-line and traditional marketing, mobile and exchange integration. It provides improved service at all levels, marketing campaign precision and business intelligence in a modular, flexible solution to adapt with the changing needs of the health insurance market. As the VP of Delivery, I was ultimately responsible for driving successful client engagements. I led a team of Directors, Managers, Project Managers, Business Analysts, CRM Consultants and Developers who build our Tuo® software product and CRM integration capabilities and implement the solutions at clients to help them maximize their people, processes and technology to achieve their business goals. I started as a Sr. Business Analyst and was promoted to Portfolio Director and most recently, VP Client Delivery. I manage client relationships, provide strategic project guidance, interface with client stakeholders and provide oversight of solution deployments and ensuring the methodology that governs client engagement strategies and processes for the analysis, configuration, customization, testing, training and warranty support is effectively implemented.
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Principal Consultant, Director of Tuo Practice Line
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Aug 2012 - Nov 2014
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Consultant, Sr. Business Analyst
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Apr 2012 - Aug 2012
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Jacada
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United States
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Software Development
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1 - 100 Employee
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Business Analyst / Engineer III
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May 2007 - Apr 2012
Jacada is a leader in delivering award-winning software solutions that drive contact center process improvement. Jacada's customer base is diversified across multiple industries and includes some of the most well-known and innovative companies in their respective fields. Initially joined Jacada as an Engineer responsible for working with our clients to develop solutions in a Java environment using the full software development lifecycle. After several years in this role and genuinely… Show more Jacada is a leader in delivering award-winning software solutions that drive contact center process improvement. Jacada's customer base is diversified across multiple industries and includes some of the most well-known and innovative companies in their respective fields. Initially joined Jacada as an Engineer responsible for working with our clients to develop solutions in a Java environment using the full software development lifecycle. After several years in this role and genuinely enjoying the hands-on aspect of building the end solution, I transitioned to an Analyst role where I could have a direct impact on the customer experience. This transition provided me with exposure to Project Management, Business Analyst and Presales responsibilities. A High-level Summary of Responsibilities at Jacada Included: • Worked with clients to develop and implement call center solutions based on the client’s business requirements across multiple verticals including entertainment, healthcare, utility, insurance and transportation. • Designed, developed and tested new Java based software for clients using Agile and Waterfall development methodologies. • While working as part of the Presales Team worked with perspective customer's business and IT subject matter experts to identify and analyze business processes, understand functional and technical constraints, and scope professional service requirements to integrate with existing systems and deliver a vision for a customized unified desktop solution. • Created functional and technical design documents based on requirements gathering sessions with the clients. Show less Jacada is a leader in delivering award-winning software solutions that drive contact center process improvement. Jacada's customer base is diversified across multiple industries and includes some of the most well-known and innovative companies in their respective fields. Initially joined Jacada as an Engineer responsible for working with our clients to develop solutions in a Java environment using the full software development lifecycle. After several years in this role and genuinely… Show more Jacada is a leader in delivering award-winning software solutions that drive contact center process improvement. Jacada's customer base is diversified across multiple industries and includes some of the most well-known and innovative companies in their respective fields. Initially joined Jacada as an Engineer responsible for working with our clients to develop solutions in a Java environment using the full software development lifecycle. After several years in this role and genuinely enjoying the hands-on aspect of building the end solution, I transitioned to an Analyst role where I could have a direct impact on the customer experience. This transition provided me with exposure to Project Management, Business Analyst and Presales responsibilities. A High-level Summary of Responsibilities at Jacada Included: • Worked with clients to develop and implement call center solutions based on the client’s business requirements across multiple verticals including entertainment, healthcare, utility, insurance and transportation. • Designed, developed and tested new Java based software for clients using Agile and Waterfall development methodologies. • While working as part of the Presales Team worked with perspective customer's business and IT subject matter experts to identify and analyze business processes, understand functional and technical constraints, and scope professional service requirements to integrate with existing systems and deliver a vision for a customized unified desktop solution. • Created functional and technical design documents based on requirements gathering sessions with the clients. Show less
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Kemp's Case Works
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Software Development
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Project Manager / Business Analyst / Programmer
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2002 - 2007
Led projects and teams of programmers and developers in the design, development, and implementation of case management systems. Produced software designs and formulated program specifications and basic prototypes to assist in defining the project scope and objectives. Managed the process of transforming software designs and specifications into high functioning code in the appropriate language. Identified business requirements and areas of improvement, relaying needed changes to the development… Show more Led projects and teams of programmers and developers in the design, development, and implementation of case management systems. Produced software designs and formulated program specifications and basic prototypes to assist in defining the project scope and objectives. Managed the process of transforming software designs and specifications into high functioning code in the appropriate language. Identified business requirements and areas of improvement, relaying needed changes to the development team. Kemp's Case Works has been a leader in providing case management systems for advocates helping low income people since 1998. The primary features include overall case management, reports, calendaring, form letters, intake questions, and time keeping. Show less Led projects and teams of programmers and developers in the design, development, and implementation of case management systems. Produced software designs and formulated program specifications and basic prototypes to assist in defining the project scope and objectives. Managed the process of transforming software designs and specifications into high functioning code in the appropriate language. Identified business requirements and areas of improvement, relaying needed changes to the development… Show more Led projects and teams of programmers and developers in the design, development, and implementation of case management systems. Produced software designs and formulated program specifications and basic prototypes to assist in defining the project scope and objectives. Managed the process of transforming software designs and specifications into high functioning code in the appropriate language. Identified business requirements and areas of improvement, relaying needed changes to the development team. Kemp's Case Works has been a leader in providing case management systems for advocates helping low income people since 1998. The primary features include overall case management, reports, calendaring, form letters, intake questions, and time keeping. Show less
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Education
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1999 - 2001
University of Georgia - Terry College of Business
BBA, Management Information Systems -
1996 - 1998
University of Illinois Springfield
BS, Computer Science
Community
