Experience

Knology Broadband Inc

• United States
• Telecommunications
• 1 - 100 Employee

• Analyst

  • Mar 2018 - Present

  • Maintains internal task ticketing system including processing customer request according to defined quality/productivity metrics• Performs and reports trend analysis facilitating directional decision-making to increase tech efficiency(s), incorporate overtime percentages where appropriate, and other workload adjustments as required • Maintains internal task ticketing system including processing customer request according to defined quality/productivity metrics• Performs and reports trend analysis facilitating directional decision-making to increase tech efficiency(s), incorporate overtime percentages where appropriate, and other workload adjustments as required



Akima Facilities Management

• United States
• 1 - 100 Employee

• Accountant

  • Oct 2007 - Feb 2012

  • Duties are to coordinate the activities of accounting clerks• Applied principles of accounting to prepare financial reports• Analyzed financial information to prepare entries to general ledger accounts• Prepared government billings, Georgia Sales and Use tax, and annual 1099s• Reconciled Payroll and Operating account statements • Duties are to coordinate the activities of accounting clerks• Applied principles of accounting to prepare financial reports• Analyzed financial information to prepare entries to general ledger accounts• Prepared government billings, Georgia Sales and Use tax, and annual 1099s• Reconciled Payroll and Operating account statements



IAP Worldwide Services

• Accountant

  • Feb 2002 - Oct 2007

  • Supervised Accounts Payable and Payroll• Prepared monthly, quarterly, and annual Balance Sheet and P&L Statements• Supervised three employees • Supervised Accounts Payable and Payroll• Prepared monthly, quarterly, and annual Balance Sheet and P&L Statements• Supervised three employees