Experience

Rapid Solutions Group

• IT Manager



Rapid Solutions Group

• Printing Services
• 1 - 100 Employee

• Systems Analyst

  • Nov 1999 - Feb 2007

  Knowledge of company supported hardware, software and operating systems to include configuration and connectivity. Ability to investigate and analyze information and to draw conclusions. Ability to plan, implement, test, and troubleshoot system software. Ability to develop systems solutions for operational problems. Knowledge of computer flow charts and of programming logic and codes. Ability to determine computer problems and to coordinate hardware and/or software solutions. Ability to communicate technical guidance and instruction to users on the use of PC and/or mainframe applications and systems. Ability to write technical instructions in the use of programs and/or program modifications. Ability to determine the nature of computer hardware and systems software problems, and to communicate technical guidance and information to users. Ability to learn and support new hardware, software and operating systems. Work with users requires interpersonal skills. Show less