Mark Pavlak
Technical Project Manager, Scrum Master at Preston Ventures- Claim this Profile
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Bio
Credentials
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Agile Development Practices
LinkedInNov, 2022- Nov, 2024 -
Product Management: Building a Product Roadmap
LinkedInOct, 2022- Nov, 2024 -
PMI Agile Certified Practitioner (PMI-ACP)
PMI-OC Project Management Institute Orange County ChapterDec, 2018- Nov, 2024 -
United States Security Clearance (Secret)
United States Department of Defense
Experience
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Preston Ventures
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United States
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Investment Management
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1 - 100 Employee
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Technical Project Manager, Scrum Master
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Jun 2023 - Present
• Manage 4 teams of full stack developers building analytic and AI tools for Private Equity Wealth Management Investment Committee. • Lead a team of Data Scientists building ETL Pipelines, AutoML, Machine Learning MLOps, and Development, building AI prediction models, API integrations, and SAAS tools for third party vendors and consumer applications. • Responsible for delivering the design work, roadmap, and team execution while creating, querying, and building the reporting metrics, KPI’s, and quarterly delivery goals for both DevOps and MLOps. • Focused on executing the company roadmap for AI, regression modeling, deep learning, and API integrations across both internal and SAAS consumer facing tools. Show less
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Pacific Gas and Electric Company
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United States
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Utilities
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700 & Above Employee
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Senior Agile Project Manager – Customer Solutions
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Dec 2022 - Jun 2023
IT Project Manager for the PG&E Your Projects portal, managing a program that serves 16 million people handling the full lifecycle of applications for interconnection within PG&E systems. The portal runs on AWS Cloud with interfaces to SAP, PayPal, and Documentum. Currently serving approximately 250K applications a year, handling all aspects of the interconnection process, including initial applications, documents, approvals, and billing. Project duties include: • Roadmap and Feature Release Management • Stakeholder Collaboration • Software Delivery Manager • Vendor Management and Contract Negotiations • Technology Platform Optimization • Owning the Customer Experience Show less
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Pavlak Consulting
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Orange County, California, United States
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Cloud Customer Solutions Consultant - Owner
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Jan 2016 - Dec 2022
• Formed consulting company to offer the following core services: Program, Product and Project Management, Business Analysis, Cloud Migration, Web Design & Development. • Developed the framework and data management best practices and oversaw the migration of a stealth startup technical recruiting company, from on-prem into Microsoft Azure Cloud. • Spearheaded the project roadmap for managing stakeholders, overseeing the candidate experience, job matching candidates, and delivering 50+ hires to startup Gitlab over 5 months. • Guided Jack in the Box C-level suite on identifying new roles and candidates for the planned lift and shift effort into AWS, GCP, and Azure Cloud, resulting in 75% more qualified candidates. • Consulted with EIZO USA on best practices for search engine optimization, website design, and Google analytics integration. Show less
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Naval Surface Warfare Center, Corona Division
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United States
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Defense and Space Manufacturing
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200 - 300 Employee
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Technical Program Manager, Product Owner & Scrum Master
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Jun 2020 - Jun 2021
• Responsible for strategic planning, status reporting, and tactical execution of the US Naval Surface Warfare Command, Surface Missile Systems Maintenance Data Systems (SMSMDS) program. • 2 Years managing an existing AWS cloud instance for the Surface Missile Maintenance Program (SMSMDS) with an additional lift and shift modernization project to move legacy on premise systems into Azure classified Gov Cloud.• Provided oversight and guidance to 6 in-house development teams consisting of program, product, engineering, content, quality assurance, automation, legacy maintenance, and business analyst resources. • Communicated across project teams, stakeholders, and Senior Command to prioritize resources and manage the portfolio of projects. • Helped team establish milestones and monitor adherence to PMO artifacts such as charters and schedules, statements of work (SOW), identify program problems and risks, mitigate and escalate as necessary.• Drove annual and cycle-based planning activities and initiatives. Partnered with engineering and product leadership to ensure appropriate delivery towards product vision, approved strategic roadmaps and engineering standards to drive innovative products and eliminate technical debt across platforms while monitoring team capacity.• Worked closely and communicated effectively with System Commands to align on prioritization and coordinate work and resourcing across all teams (both business resources and contractors). Managed portfolio budget and T&E.• Assisted in rolling out Project Portfolio Management (PPM) tools and best practices across the portfolio of projects including: JIRA and Azure DevOps (ADO).• Measured quality of delivery through dashboards, Key Performance Indicators (KPI)/metrics, and standard Service Level Agreements (SLA) which were monitored & reported upon in Monthly Program meetings.• Responsible for project documentation including project charter, project plan, WBS, SOW, risk plan, change control plan. Show less
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Technical Program Manager - Cybersecurity And Supply Chain Management
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Mar 2017 - Dec 2020
• 4 years building and managing a CI/CD Lean Kanban and Scrum team utilizing ReactJs, GitHub, TeamCity, Splunk, JIRA, Confluence, and Azure DevOps (ADO) for Azure Classified Gov Cloud (IL4 compliant).• Product launched the Marine Corps Ammunition Management Enterprise (MAKE) system for supply chain, budget, safety, and logistics flow management, resulting in an annual cost savings of $6M+ per year.• Designed a data transformation process that increased business efficiency by 30X while managing a DevSecOps team to automate workflow approvals for 200M+ in yearly revenue transactions.• Refined and built a training management application for a client’s global cross-functional customer base, increasing customer engagement by 75%.• Created a new product line that provided customers with training videos and safety data related to the handling, storage, and firing of explosive materials resulting in a significant increase in safety awareness.• Built a core safety management system for generating real time data analytics and reporting capabilities, streamlining an existing data flow process from 2 weeks, down to 1 hour while also adding new system capabilities.• Took leadership to identify and implement Agile best practices within the NAVSEA organization resulting in a 92% increase in release cadence, and a 50% faster project completion rate.• Negotiated, authored, and championed the MAKE business case, business requirements, and product vision from inception to deployment with an obsession for identifying the customer truth and customer story.• Focused on using metrics and market data to drive long term business solutions while identifying roadblocks and pain points to resolve issues, manage bugs/backlog, and maintain the end-to-end roadmap strategy.• Measured quality of delivery through dashboards, Key Performance Indicators (KPI)/metrics, and standard Service Level Agreements (SLA) which were monitored & reported upon in Monthly Program meetings. Show less
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San Diego Gas & Electric
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United States
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Utilities
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700 & Above Employee
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Senior Customer Solutions Manager – Mobile Applications, Marketing, Customer Experience
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Jan 2006 - Jan 2017
• 10+ years managing Scrum DevOps team, 7+ years in Google Cloud (GCP), 18 SaaS products serving 25M+ users.• Managed DevOps and Third-party companies including scoping of projects and schedules per Senior Management.• Successfully converted team from Waterfall methodologies to Agile methodologies including daily stand-ups, story points, demo, sprint retrospectives, and lessons learned sessions to streamline CICD development for 18 projects in my portfolio.• Managed countless deployments to production for sdge.com initiatives as well as all documentation required.• Coordinated efforts across software development, infrastructure, operations, and across teams of product development and product management to ensure delivery of program/product.• Organized and led all release planning activities. Ensured all releases aligned with external corporate planning and marketing expectations. • Managed stakeholder communication regarding Release Readiness Plans and Release deliveries. Ensured regular, active communication with adjacent programs and external stakeholders, including the C-suite steering committee.• Managed risk identification, monitoring and mitigation. Show less
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Software Engineer - Java, Python, SQL
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Jul 1999 - Jan 2006
• Developed and maintained customer facing SaaS applications. The applications interfaced with internal customer data servers, including the company mainframe (COBOL), Data Warehouse (MS SQL), and XML. • Specialized in full stack development, writing database queries, understanding business processes, and integration within different IT technology environments. • Technology Stack included: ColdFusion, ASP, Python (PHP), MS-SQL, SAP, and Java.
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Boeing
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United States
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Aviation & Aerospace
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700 & Above Employee
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IT Technical Support Specialist
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Jul 1998 - Jun 1999
Software troubleshooting, desktop support, and network hardware installation. Software troubleshooting, desktop support, and network hardware installation.
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Education
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1995 - 1999
University of California, Irvine
Bachelor of Science, Information and Computer Science
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