Software Delivery Manager

• Oct 2016 - Present

• Plan releases & cycles across Domaino Establish & Maintain the Release Scheduleo Coordinate the baseline projects schedules for each releaseo Obtain commitment from functional leads that work packages assigned can be delivered o Manage projects & interdependencies to ensure milestone adherence to ensure the integrity of the release can be measuredo Maintained slack for late requests that are business critical • Track & manage release deliverables: o Measure & monitor progress to ensure application releases are delivered on time & within budget, & that they meet or exceed expectationso Propose changes & gain approval from Domain Delivery lead to make changes to baseline project schedules based on changes in the project scopeo Manage risks & resolve issues that affect release scopeo Defect burn down / ETE release bug scrubs / daily reports • Implementing & Managing release processes.o Communicate all key project plans, commitments & changes including requirements, QA plans, schedule, & scope changes.o Negotiate, plan and manage all release activities: Conduct Release Go/No-Go reviews, Milestone Reviews & Business Go/No-Go reviews. Co-ordinate & Approve all deployments to the Non-Production Environments. Schedule, Co-ordinate & communicate the Mock Release for all Releases. Identification & Communication of people required for Stand-By duties for Releases.• Weekly Release reporting:o Weekly sync point meetings & standups to validate schedules and agree upon high level statuso Issue, escalation, jeopardy management per release incl highlighting bottlenecks & constraints outside of sphere of influence.o Provide timeous & accurate reports & updates on project deliverables• Cross Functional Collaboration o Relationships with key stakeholders maintained & developed positively o Manage relationships & coordinate work between different teams at different locations.o Work with release engineers to understand impacts of branches & code merges Show less

Software Test Manager

• May 2012 - Sep 2016

• Software Release DeliveryManage the overall testing in both Agile and Waterfall environments across multiple delivery teams working closely with an end-to-end software quality assurance test team, portfolio project office, design and delivery teams.Develop the overall test strategy and master test plan in conjunction with the portfolio project office to meet delivery goals. Review Test Plans for each release. Identify and resolve any testing issues across the entire project Ensure industry standard test case coverage (manual & automated)  Maintenance of the Test Case Repository• Continuous Improvement of testing capabilityEnsure that testing capability conforms to industry best practices and frameworks, highlighting gaps, seeking team input and consensus and implementing improvement interventions.Maintenance of all testing documentation templates and standards. Review tools and their requirements to supporting the testing processes. Maintain and refine Manual and Automated Test cases for optimal coverage, automating as far as possible.• Automated Testing : Project Management and Technical Leadership Working with Automation Specialists, design and implement an Automated Framework. Maintain the legacy Automated testing framework  Project Planning, progress reporting, issue and risk management• Reporting Weekly Reporting to Senior Management (team capacity / Utilization, test approach and high level review per release• Functional and Career Mentoring : manage test teams Managing and mentoring of Test Analysts and Test Leads. Assign Tester and Test Leads to delivery and manage resource contention (with testers sometimes working across multiple releases) and constraint matching release contents and test team capacity. Administration – Leave and Timesheet Approval Performance Management – contracting and reviewing Identify training and personal development requirements of team members Show less

Software Test Lead

• Jul 2009 - Apr 2012

 Co-ordination of the Testing Effort Establishing the Testing Scope Assessment of Risk  Approval of Testing Scripts & Scenarios for cases within a Release Compilation of Detailed Test Plan Allocation of Resources for Releases Monitoring and Tracking of Release against the Project Schedule Corrective action for negative deviation of the Project Schedule Attendance of all Design Meetings and Show-and-Tells Liaising with Development Teams around Design Implementation and Defect Tracking Mentoring & Training of Junior Members of Staff Verification of Defects Establishment of Procedures & Processes for Testing Establishment of Regression Sets  Approval & Rating of Technical Design and Functional Design Specifications Compilation of Testing Strategy & Framework Documents Implementation of the Test Strategy Ensure that Defect Turnaround times is visible and adhered to Show less

Senior Test Analyst

• Aug 2008 - Jun 2009

Testing environment maintenance:o Ensure test environment integrity through test environment verification Test case executiono Execute test cases according to test plano Perform functional testing of new functionalityo Perform manual and automated regression testing Track and verify software defectso Providing test resultso Route defects to the responsibly partyo Monitor and track defect resolutiono Liaise with developers, analysts and users on test case execution and problem resolution. Develop and maintain test caseso Liaising with relevant analysts, developers and users to ensure test case coverage against specificationso Review and update test cases as required, analyzing and converting test cases for automation Progress Communicationo Report on progress and issues Defect Analysiso Analyze defects on production and test environments, by reproducing and diagnosing the problem, documenting the finding, and either close or route the defect to the responsible party. Show less

Senior Test Analyst

• Jul 2007 - Aug 2008

Software Test Engineer

• Jul 2006 - Jun 2007

 Installation and upgrades of new Postilion Office Plug-ins.  Testing all new software installations  Running the various processes on Postilion Office for Normalization, Recon, Resolution, Reports and Injects.  Investigation of Office Exceptions via SQL and Office Consoles.  Analyse Test Requirements  Identify Test Scenarios  Prepare Test Strategy  Create Detailed Test Plans  Build Test Cases  Execute Test Cases in accordance with Test Plan.  Logging of defects  Tracking of logged defects  Create Test Data  Quality Assurance of business requirements specifications  Attend reviews of test cases  Liaison with project team members and Customer Relations Manager  UAT and handover from Test to Production for all Postillion Office Testing.  Maintenance of Testing Environment & Servers Show less

Software Tester / Junior Business Analyst

• Jul 2005 - Jul 2006

 Applying all required Conversion, Testing and Model Office methodologies.  Applying relevant administration applications- user functionality and basic design, e.g. table structures.  Creating and documenting testing and model office scenarios  Testing application, documenting and feeding back results to onshore conversion teams  Investigating application problems/inconsistencies/”bugs”, documenting and feeding back results to conversion teams.  Implementing model office scenarios, documenting and feeding back results to onshore conversion teams.  Drawing up manual test scripts.  Compiling automated test scripts.  Developing test scenarios  Executing test procedures  Producing and signing off Quality Test Reports  Training / Mentoring new Testers, Testing via CICS.  Using JCL, Mainframe Testing.  Online and Batch Run Testing.  Regression Testing.  User acceptance Testing.  Modification Testing.  Logging and raising all errors and tracking to resolution I perform system, UAT and regression testing on data conversion and code modification projects. This is done using online transactions in CICS regions, and submitting Batch jobs (via JCL) in TSO on a z/OS mainframe (bases in Blythewood, South Carolina). The job involves examining the specifications, selection of testing data, Preparation of testing scripts (transactions and run dates), JCL Preparation for scripts (restoring datasets and setting run dates), Checking and comparison of results to those expected, following up Discrepancies till solved, and the completion of test documentation. Additional tasks include ABEND investigation and liaising with programmers on issues. Show less