Experience

GSG Protective Services

• United States
• Security and Investigations
• 1 - 100 Employee

• Security Officer

  • Nov 2021 - Present

  My responsibilities are to monitor, secure, observe and report all activities to the proper figures. I am to patrol my assigned locations, and properly document any activity observed. My responsibilities are to monitor, secure, observe and report all activities to the proper figures. I am to patrol my assigned locations, and properly document any activity observed.



Bass Pro Shops

• Retail
• 700 & Above Employee

• Food Server

  • Jan 2016 - Feb 2019

  Meeting, greeting, and seating guests as well as taking and making reservations, and answering questions about menu items and other general inquiries. Assisting management with administrative tasks and setting tables for guests. Communicating adequately and the ability to work in a fast-paced setting. Meeting, greeting, and seating guests as well as taking and making reservations, and answering questions about menu items and other general inquiries. Assisting management with administrative tasks and setting tables for guests. Communicating adequately and the ability to work in a fast-paced setting.



Farrell's Ice Cream Parlour Restaurants

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Server

  • Nov 2011 - Aug 2016

  Have a thorough knowledge of our restaurant. Deliver professional, courteous, and efficient service to our guests. Always greet guests and build rapport by asking questions and initiating conversation. Kindly offer suggestions by using suggestive selling techniques (daily specials, cocktails, appetizers, entrees, desserts, and after dinner beverages). Follow the established table service procedures. Help pre-bus and maintain tables, complete assigned side work and complete all assigned duties… Show more Have a thorough knowledge of our restaurant. Deliver professional, courteous, and efficient service to our guests. Always greet guests and build rapport by asking questions and initiating conversation. Kindly offer suggestions by using suggestive selling techniques (daily specials, cocktails, appetizers, entrees, desserts, and after dinner beverages). Follow the established table service procedures. Help pre-bus and maintain tables, complete assigned side work and complete all assigned duties. Present guests their check and settle payment. Always practice teamwork by helping co-workers. Help train and guide other Servers as requested by your Manager as well as perform other tasks as assigned by your Manager. Show less Have a thorough knowledge of our restaurant. Deliver professional, courteous, and efficient service to our guests. Always greet guests and build rapport by asking questions and initiating conversation. Kindly offer suggestions by using suggestive selling techniques (daily specials, cocktails, appetizers, entrees, desserts, and after dinner beverages). Follow the established table service procedures. Help pre-bus and maintain tables, complete assigned side work and complete all assigned duties… Show more Have a thorough knowledge of our restaurant. Deliver professional, courteous, and efficient service to our guests. Always greet guests and build rapport by asking questions and initiating conversation. Kindly offer suggestions by using suggestive selling techniques (daily specials, cocktails, appetizers, entrees, desserts, and after dinner beverages). Follow the established table service procedures. Help pre-bus and maintain tables, complete assigned side work and complete all assigned duties. Present guests their check and settle payment. Always practice teamwork by helping co-workers. Help train and guide other Servers as requested by your Manager as well as perform other tasks as assigned by your Manager. Show less



Shakey's USA

• United States
• Restaurants
• 100 - 200 Employee

• Server

  • Feb 2010 - Nov 2011

  Meeting, greeting, and seating guests as well as taking and making reservations, and answering questions about menu items and other general inquiries. Assisting management with administrative tasks and setting tables for guests. Communicating adequately and the ability to work in a fast-paced setting. Meeting, greeting, and seating guests as well as taking and making reservations, and answering questions about menu items and other general inquiries. Assisting management with administrative tasks and setting tables for guests. Communicating adequately and the ability to work in a fast-paced setting.



Applebee's Neighborhood Grill + Bar

• United States
• Restaurants
• 700 & Above Employee

• Server

  • Feb 2010 - May 2010

  Meeting, greeting, and seating guests as well as taking and making reservations, and answering questions about menu items and other general inquiries. Assisting management with administrative tasks and setting tables for guests. Communicating adequately and the ability to work in a fast-paced setting. Meeting, greeting, and seating guests as well as taking and making reservations, and answering questions about menu items and other general inquiries. Assisting management with administrative tasks and setting tables for guests. Communicating adequately and the ability to work in a fast-paced setting.



Foot Locker

• United States
• Retail
• 700 & Above Employee

• Sales Lead

  • Aug 2009 - May 2010

  Mediate between sales team and management to address complaints and dissatisfaction from both parties. Supervise sales associates and handle change requests by customers, as well as check that goods are in good condition. Be acquainted with sales items and procedures in the department in order to provide accurate information to clients that can enhance sales transactions. Develop sales strategies to reach new customers and also grab the attention of already existing ones to boost sales in the… Show more Mediate between sales team and management to address complaints and dissatisfaction from both parties. Supervise sales associates and handle change requests by customers, as well as check that goods are in good condition. Be acquainted with sales items and procedures in the department in order to provide accurate information to clients that can enhance sales transactions. Develop sales strategies to reach new customers and also grab the attention of already existing ones to boost sales in the department. Train members of the sales team in order to make them better sales associates. Have a positive approach to sales strategies and motivate sales associates to keep their heads up in both good and bad moments in the sales department. Supervise opening and closing of the store at the appropriate time. Greet and project a proposal of help on finding a product. Show less Mediate between sales team and management to address complaints and dissatisfaction from both parties. Supervise sales associates and handle change requests by customers, as well as check that goods are in good condition. Be acquainted with sales items and procedures in the department in order to provide accurate information to clients that can enhance sales transactions. Develop sales strategies to reach new customers and also grab the attention of already existing ones to boost sales in the… Show more Mediate between sales team and management to address complaints and dissatisfaction from both parties. Supervise sales associates and handle change requests by customers, as well as check that goods are in good condition. Be acquainted with sales items and procedures in the department in order to provide accurate information to clients that can enhance sales transactions. Develop sales strategies to reach new customers and also grab the attention of already existing ones to boost sales in the department. Train members of the sales team in order to make them better sales associates. Have a positive approach to sales strategies and motivate sales associates to keep their heads up in both good and bad moments in the sales department. Supervise opening and closing of the store at the appropriate time. Greet and project a proposal of help on finding a product. Show less



Islands Restaurants

• Restaurants
• 400 - 500 Employee

• Server

  • Sep 2006 - Jul 2009

  Greets guests and presents them with the menu. Informs guests about the special items for the day and menu changes if any. Suggest food and beverages to the guest and also try to upsell. Take food and beverage orders from the guest adequately. Obtaining revenues, issuing receipts, accepting payments, returning the change. Performing basic cleaning tasks as needed or directed by supervisor. Filling in for absent staff as needed. Communicate to the guest and provide assistance with their queries.… Show more Greets guests and presents them with the menu. Informs guests about the special items for the day and menu changes if any. Suggest food and beverages to the guest and also try to upsell. Take food and beverage orders from the guest adequately. Obtaining revenues, issuing receipts, accepting payments, returning the change. Performing basic cleaning tasks as needed or directed by supervisor. Filling in for absent staff as needed. Communicate to the guest and provide assistance with their queries. Co - ordinate with the bus-person, kitchen staff, bar staff to ensure smooth operation and guest satisfaction. Server food and beverage to the guest as per the course of order. Observes guests and ensure their satisfaction with the food and service. Promptly respond to guest with any additional request. Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses. Show less Greets guests and presents them with the menu. Informs guests about the special items for the day and menu changes if any. Suggest food and beverages to the guest and also try to upsell. Take food and beverage orders from the guest adequately. Obtaining revenues, issuing receipts, accepting payments, returning the change. Performing basic cleaning tasks as needed or directed by supervisor. Filling in for absent staff as needed. Communicate to the guest and provide assistance with their queries.… Show more Greets guests and presents them with the menu. Informs guests about the special items for the day and menu changes if any. Suggest food and beverages to the guest and also try to upsell. Take food and beverage orders from the guest adequately. Obtaining revenues, issuing receipts, accepting payments, returning the change. Performing basic cleaning tasks as needed or directed by supervisor. Filling in for absent staff as needed. Communicate to the guest and provide assistance with their queries. Co - ordinate with the bus-person, kitchen staff, bar staff to ensure smooth operation and guest satisfaction. Server food and beverage to the guest as per the course of order. Observes guests and ensure their satisfaction with the food and service. Promptly respond to guest with any additional request. Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses. Show less



Billabong

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Associate

  • Feb 2006 - Aug 2006

  To sell merchandise, clean sales floor, and act as cashier. To sell merchandise, clean sales floor, and act as cashier.



PACSUN

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Oct 2005 - Jan 2006

  To process shipment, sell merchandise, and maintain a clean sales floor. To process shipment, sell merchandise, and maintain a clean sales floor.



John's Incredible Pizza Company

• Restaurants
• 100 - 200 Employee

• Party Central Team Lead

  • Dec 2004 - Sep 2005

  To assign each host to a party, monitor each party, check in with the party parents, clean party rooms, create party files, process paperwork, and open and close the store. To assign each host to a party, monitor each party, check in with the party parents, clean party rooms, create party files, process paperwork, and open and close the store.