Experience

Direct Alliance

• United States
• Retail

• Business Integration Manager

  • Nov 2007 - Dec 2010

  Primary responsibilities included end-to-end project management, composing, editing and maintaining technical documents for projects. Additional responsibilities included proofreading and editing technical documents created by others, process documentation, and preparation of client-facing documents, technical and non-technical.

• Large Enterprise Sales Administrator

  • May 2005 - Nov 2007

  Primary responsibilities included: composing, preparing, proofreading, and editing of client-facing documents, designing and implementing process improvements, and sales order management.



GE Capital

• United States
• Financial Services
• 700 & Above Employee

• Lead Customer Sales Representative

  • Sep 2003 - May 2005

  Handled escalated customer service calls. Coordinated with onsite training team refine training materials. Some editing and proofreading duties. Handled escalated customer service calls. Coordinated with onsite training team refine training materials. Some editing and proofreading duties.