mark pancott
store manager at Topps Tiles Plc- Claim this Profile
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Bio
Jamie Breeze
Mark is very likeable and effective store manager, a great planner and organiser and trainer, he managed a number of projects for me while at BBS including book festivals and new store openings, he is a great assest to the business and great to have on your team.
Jamie Breeze
Mark is very likeable and effective store manager, a great planner and organiser and trainer, he managed a number of projects for me while at BBS including book festivals and new store openings, he is a great assest to the business and great to have on your team.
Jamie Breeze
Mark is very likeable and effective store manager, a great planner and organiser and trainer, he managed a number of projects for me while at BBS including book festivals and new store openings, he is a great assest to the business and great to have on your team.
Jamie Breeze
Mark is very likeable and effective store manager, a great planner and organiser and trainer, he managed a number of projects for me while at BBS including book festivals and new store openings, he is a great assest to the business and great to have on your team.
Experience
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Topps Tiles
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United Kingdom
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Retail
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500 - 600 Employee
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store manager
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Mar 2011 - Present
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British Bookshops and Stationers
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United Kingdom
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Retail
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1 - 100 Employee
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store manager
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Apr 2010 - Mar 2011
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Store Manager
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Jan 2008 - Nov 2009
Responsible for managing all aspects of a high street storeLeading a team of 12 (20 seasonal)Providing high levels of customer service at all opportunitiesAchievement of company set key performance indicatorsRecruitment and training of staffImplementing all monthly promotionsRegional Stocktake Co-ordinatorDelivering high standards of merchandising and store standardsReporting to regional managerManaging budgets, payroll administration.Stock control, planning and merchandising.Cash administrationLoss prevention, Store and RegionKey holding and alarm control and 24 hour callout.
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GAME Digital
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Retail
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700 & Above Employee
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store manager
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Apr 2003 - Jan 2008
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Home Retail Group PLC
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United Kingdom
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Retail
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700 & Above Employee
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Decorative Manager and Store Training Manager
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Jan 1990 - Jan 2003
Responsible for the running of the decorative department with a team of six staffPerformed role of Duty Manager for up to 130 staffEnsuring the department was well staffed at all timesStock management
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decorative world manager
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2002 - 2003
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Customer service
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Jan 1999 - Jan 2002
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Operations Manager
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2000 - 2002
WokingResponsible for all cash handling within the store and goods receipts and deliveriesArea's Managed - Warehouse, Cash Office, Operations Office, Stock Replenishment, Layouts and special orders deskPerformed role of Duty ManagerLeading a team of 14 staffAttended the following courses - Selections Interviewing, Coaching Skills, Effective Team Meetings, Management Principles
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General Assistant
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Jan 1990 - Jan 1993
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Warehouse Manager
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Jan 1998 - Jan 1999
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Warehouse Manager
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Jan 1996 - Jan 1998
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Senior Shopfloor Assistant
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Jan 1993 - Jan 1996
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Education
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TRAINING
GCSE's including, Mathematics and English