Experience

Cape Fox Federal Contracting Group

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Director of Strategic Health and Safety Operations - Eagle Health

  • Feb 2020 - Present

   Spearhead operations, business development, and capture management for the Strategic Health and Safety Operations Division (Division).  Supervise, mentor, and guide a team of seven managers and nearly 100 indirect staff members that administer healthcare and safety operation services at NIH, FDA, NRC, USPS, DOD, and USCIS.  Engage key customer stakeholders (contract officer, contracting office representative, government technical lead) to ensure that the expectations of the Project… Show more  Spearhead operations, business development, and capture management for the Strategic Health and Safety Operations Division (Division).  Supervise, mentor, and guide a team of seven managers and nearly 100 indirect staff members that administer healthcare and safety operation services at NIH, FDA, NRC, USPS, DOD, and USCIS.  Engage key customer stakeholders (contract officer, contracting office representative, government technical lead) to ensure that the expectations of the Project Operations Team are being met or exceeded.  Oversee the operations of multiple large-scale Influenza and COVID vaccine clinics at the NIH, FDA, and NRC simultaneously.  Implement clinical operations strategy, resource planning, and budget forecasting across multiple contracts and teams.  Consult with Division customers in the areas of strategic planning, policy development, and resolution of complex issues.  Partner with the Cape Fox Corporation Recruiting team to ensure key talent is identified and retained that can service all customer contract needs.  Leverage and build business relationships with key customers and qualifying business opportunities.  Serve as Cape Fox Corporation’s technical expert on all occupational health and clinic operations concerns  Partner with Cape Fox C Suite team to target new business opportunities and lead efforts in growing the division’s revenue.  Collaborate with the Division’s proposal writing team to draft technical proposals for new business opportunities including win themes, technical solutions, and more.  Identify organic growth opportunities and value propositions when customer challenges are discovered.  Develop and foster key customer relationships for targeted opportunities.  Restructured a work environment where talent and resources are shared across multiple projects enabling the corporation to utilize the skill of trusted team members in handling key customer needs on various customer engagements simultaneously.

• NIH Occupational Medical Services - Project Manager - Concentric Methods

  • Aug 2016 - Feb 2020

   Spearheaded all NIH Occupational Medical Service and Biorisk operations to ensure optimal clinic performance and strong customer service.  Managed a decentralized staff consisting of 50 employees, 2 consultants, and 2 major subcontractors.  Administered and managed NIH-wide OMS initiatives, including a nationwide Influenza Clinic for 15,000 individuals.  Led daily staffing and contract operations for NIH Biorisk program ensuring quality assurance.  Established all recruiting… Show more  Spearheaded all NIH Occupational Medical Service and Biorisk operations to ensure optimal clinic performance and strong customer service.  Managed a decentralized staff consisting of 50 employees, 2 consultants, and 2 major subcontractors.  Administered and managed NIH-wide OMS initiatives, including a nationwide Influenza Clinic for 15,000 individuals.  Led daily staffing and contract operations for NIH Biorisk program ensuring quality assurance.  Established all recruiting and staffing strategies for recruiting team and surge efforts about the NIH Occupational Medical Service.  Overhauled quality control programs and ensure adherence to procedures and programmatic requirements.  Collaborated with the accounting department to create the contract financial tracking tools to ensure increased contract utilization.  Oversaw all disability and reasonable accommodation medical reviews.  Successfully partnered with NIH and “accounts “receivables” team to bring 4 months of backlogged invoices current and ensure all invoices are paid per contract terms.



Owens Consulting

• Bowie, MD

• Principal Consultant

  • Aug 2015 - Aug 2016

  Serve as Program Manager for NIH Medical Staffing Contract ensuring a smooth contract kick-off, customer communication and staffing process Provided process architecture and staffing solutions for various customers and accounts Served in various capacities for clients including Program Manager, Business Development Director, Regional Manager and Strategic Recruiter Led customer interactions including updates and contract mandated work products/ deliverables for multiple… Show more Serve as Program Manager for NIH Medical Staffing Contract ensuring a smooth contract kick-off, customer communication and staffing process Provided process architecture and staffing solutions for various customers and accounts Served in various capacities for clients including Program Manager, Business Development Director, Regional Manager and Strategic Recruiter Led customer interactions including updates and contract mandated work products/ deliverables for multiple clients Conducted business presentations to both internal and external customers Show less Serve as Program Manager for NIH Medical Staffing Contract ensuring a smooth contract kick-off, customer communication and staffing process Provided process architecture and staffing solutions for various customers and accounts Served in various capacities for clients including Program Manager, Business Development Director, Regional Manager and Strategic Recruiter Led customer interactions including updates and contract mandated work products/ deliverables for multiple… Show more Serve as Program Manager for NIH Medical Staffing Contract ensuring a smooth contract kick-off, customer communication and staffing process Provided process architecture and staffing solutions for various customers and accounts Served in various capacities for clients including Program Manager, Business Development Director, Regional Manager and Strategic Recruiter Led customer interactions including updates and contract mandated work products/ deliverables for multiple clients Conducted business presentations to both internal and external customers Show less



Altos Federal Group

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• AVP, Operations

  • May 2011 - Aug 2016

  Managerial Oversight  Oversaw operations for up to 170 employees across 28 federal contracts that generated $17.5 million in annual revenue.  Implemented the company’s first monthly contract quality assurance process.  Managed all contract budgets to ensure profitability.  Instituted the company’s first weekly project status report and process, which allowed for the identification of successes and potential risk areas by the executive team.  Implemented risk mitigation… Show more Managerial Oversight  Oversaw operations for up to 170 employees across 28 federal contracts that generated $17.5 million in annual revenue.  Implemented the company’s first monthly contract quality assurance process.  Managed all contract budgets to ensure profitability.  Instituted the company’s first weekly project status report and process, which allowed for the identification of successes and potential risk areas by the executive team.  Implemented risk mitigation strategies as needed.  Restructured credentialing department and credentialing process.  Monitored employee performance and performed administrative actions. Program Management  Managed five contracts consisting of 67 billable contracts employees including a backfill contract for the U.S. Army, U.S. Air Force, and NIH.  Directed an onsite Health Clinic for Washington DC Court Services and Offender Supervision Agency Reentry Center o Staff included Internal Medicine Physicians, Psychiatrists, PAs, Clinic RNs, Administrative Assistants o Clinic functioned 16 hours daily, 365 days a year  Administered all contract actions, compliance issues, and deliverables.  Led capture efforts of small business set-aside opportunities through relationship building.  Established, maintained, and tracked all business-to-business relationships.  Successfully procured new opportunities through current customers including government personnel, and trained program managers on identifying new organic businesses.  Won four VA contracts valued at $5 million. Recruiting and Staffing  Provided direct oversight and management to all of Altos’ recruiting team members and resources.  Led recruiting team through implementations of two new applicant tracking systems.  Managed vendor negotiations and relationships for all company recruiting efforts.  Established full lifecycle recruiting, staffing, and onboarding process.  Trained recruiters on interviewing techniques and closing methods Show less Managerial Oversight  Oversaw operations for up to 170 employees across 28 federal contracts that generated $17.5 million in annual revenue.  Implemented the company’s first monthly contract quality assurance process.  Managed all contract budgets to ensure profitability.  Instituted the company’s first weekly project status report and process, which allowed for the identification of successes and potential risk areas by the executive team.  Implemented risk mitigation… Show more Managerial Oversight  Oversaw operations for up to 170 employees across 28 federal contracts that generated $17.5 million in annual revenue.  Implemented the company’s first monthly contract quality assurance process.  Managed all contract budgets to ensure profitability.  Instituted the company’s first weekly project status report and process, which allowed for the identification of successes and potential risk areas by the executive team.  Implemented risk mitigation strategies as needed.  Restructured credentialing department and credentialing process.  Monitored employee performance and performed administrative actions. Program Management  Managed five contracts consisting of 67 billable contracts employees including a backfill contract for the U.S. Army, U.S. Air Force, and NIH.  Directed an onsite Health Clinic for Washington DC Court Services and Offender Supervision Agency Reentry Center o Staff included Internal Medicine Physicians, Psychiatrists, PAs, Clinic RNs, Administrative Assistants o Clinic functioned 16 hours daily, 365 days a year  Administered all contract actions, compliance issues, and deliverables.  Led capture efforts of small business set-aside opportunities through relationship building.  Established, maintained, and tracked all business-to-business relationships.  Successfully procured new opportunities through current customers including government personnel, and trained program managers on identifying new organic businesses.  Won four VA contracts valued at $5 million. Recruiting and Staffing  Provided direct oversight and management to all of Altos’ recruiting team members and resources.  Led recruiting team through implementations of two new applicant tracking systems.  Managed vendor negotiations and relationships for all company recruiting efforts.  Established full lifecycle recruiting, staffing, and onboarding process.  Trained recruiters on interviewing techniques and closing methods Show less



STGi

• Hospitals and Health Care
• 400 - 500 Employee

• Executive/ Lead Sourcing Recruiter

  • Nov 2008 - May 2011

  • Serve as lead sourcing recruiter for a 40 million dollar ACF Head Start Project o Successfully locate qualified candidates in 30 different sates including Alaska and Hawaii o Created and use a new proactive search and recruiting strategy to find candidates used to staff positions. Through this established new relationships with key Head Start personnel o Participate in Capture and Proposal meetings to strategize as to how to most effectively use candidates and determine appropriate… Show more • Serve as lead sourcing recruiter for a 40 million dollar ACF Head Start Project o Successfully locate qualified candidates in 30 different sates including Alaska and Hawaii o Created and use a new proactive search and recruiting strategy to find candidates used to staff positions. Through this established new relationships with key Head Start personnel o Participate in Capture and Proposal meetings to strategize as to how to most effectively use candidates and determine appropriate proposal language • Conduct multiple executive searches for SES level positions for government clients including FEMA and the VA o Attend client meetings to sale Executive Search Services, serve as recruiting Subject Matter Expert, conduct candidate ranking meetings and conduct recruiting strategy meetings with Clients Create a strategy plan that outlines overall search approach and gives subject expertise advice to client Create candidate briefing book that provides a summary of search tactics, results overview and each qualified candidate’s strengths and weaknesses • Conduct all internal Executive Searches o Serve as SME in Executive meetings with VP of Operations to advise on process conduction, candidate status decisions and interview updates o Screen all candidates and make initial pass fail decision o Successfully located and hired a Director of Education and Technical Assistance programs to run 40 million dollars in Head Start Contracts in 3 weeks o Located and hired an AVP of Healthcare Services to oversee a 50 million dollar division in 1 month to run • Conduct Screen Interviews and make candidate hire decisions on multiple contracts o Staffed key personnel including program Management • Created full marketing and recruiting strategy outline for a 100 person search for a nursing contract in San Antonio Texas with a 3 month turn around for filled positions • Create recruiting article for quarterly internal marketing distribution program Show less • Serve as lead sourcing recruiter for a 40 million dollar ACF Head Start Project o Successfully locate qualified candidates in 30 different sates including Alaska and Hawaii o Created and use a new proactive search and recruiting strategy to find candidates used to staff positions. Through this established new relationships with key Head Start personnel o Participate in Capture and Proposal meetings to strategize as to how to most effectively use candidates and determine appropriate… Show more • Serve as lead sourcing recruiter for a 40 million dollar ACF Head Start Project o Successfully locate qualified candidates in 30 different sates including Alaska and Hawaii o Created and use a new proactive search and recruiting strategy to find candidates used to staff positions. Through this established new relationships with key Head Start personnel o Participate in Capture and Proposal meetings to strategize as to how to most effectively use candidates and determine appropriate proposal language • Conduct multiple executive searches for SES level positions for government clients including FEMA and the VA o Attend client meetings to sale Executive Search Services, serve as recruiting Subject Matter Expert, conduct candidate ranking meetings and conduct recruiting strategy meetings with Clients Create a strategy plan that outlines overall search approach and gives subject expertise advice to client Create candidate briefing book that provides a summary of search tactics, results overview and each qualified candidate’s strengths and weaknesses • Conduct all internal Executive Searches o Serve as SME in Executive meetings with VP of Operations to advise on process conduction, candidate status decisions and interview updates o Screen all candidates and make initial pass fail decision o Successfully located and hired a Director of Education and Technical Assistance programs to run 40 million dollars in Head Start Contracts in 3 weeks o Located and hired an AVP of Healthcare Services to oversee a 50 million dollar division in 1 month to run • Conduct Screen Interviews and make candidate hire decisions on multiple contracts o Staffed key personnel including program Management • Created full marketing and recruiting strategy outline for a 100 person search for a nursing contract in San Antonio Texas with a 3 month turn around for filled positions • Create recruiting article for quarterly internal marketing distribution program Show less



Trinity Realty Group

• Real Estate Agent/ Recruiter

  • Mar 2007 - Feb 2011

  • Created and implemented company’s first ever residual referral program, which increased the company’s total number of licensed agents • Assisted in development of new recruiting strategies that promoted company expansion • Successfully negotiated 7 transactions with 5 nationally recognized home builders resulting in a total of 250,000 dollars in savings on behalf of my clients • Conducted home buying seminars resulting in 12 first time homebuyers successfully purchasing… Show more • Created and implemented company’s first ever residual referral program, which increased the company’s total number of licensed agents • Assisted in development of new recruiting strategies that promoted company expansion • Successfully negotiated 7 transactions with 5 nationally recognized home builders resulting in a total of 250,000 dollars in savings on behalf of my clients • Conducted home buying seminars resulting in 12 first time homebuyers successfully purchasing homes • Completed over 2 million dollars in real estate transactions in 9 months Show less • Created and implemented company’s first ever residual referral program, which increased the company’s total number of licensed agents • Assisted in development of new recruiting strategies that promoted company expansion • Successfully negotiated 7 transactions with 5 nationally recognized home builders resulting in a total of 250,000 dollars in savings on behalf of my clients • Conducted home buying seminars resulting in 12 first time homebuyers successfully purchasing… Show more • Created and implemented company’s first ever residual referral program, which increased the company’s total number of licensed agents • Assisted in development of new recruiting strategies that promoted company expansion • Successfully negotiated 7 transactions with 5 nationally recognized home builders resulting in a total of 250,000 dollars in savings on behalf of my clients • Conducted home buying seminars resulting in 12 first time homebuyers successfully purchasing homes • Completed over 2 million dollars in real estate transactions in 9 months Show less



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Consultant/ Recruiter

  • Jan 2005 - Sep 2007

  • Worked on a team responsible for staffing 300 New Analysts in Fiscal Year 2007 o Placed 55 analyst; 80% technical • Lead recruiting efforts at Virginia Tech and George Washington University • Maintained Virginia Tech’s status as the campus where most new hires to the Washington DC (Reston Office) are found • Established and maintained greeting program to improve offer acceptance rate • Lead information sessions and recruiting teams while at on campus recruiting events… Show more • Worked on a team responsible for staffing 300 New Analysts in Fiscal Year 2007 o Placed 55 analyst; 80% technical • Lead recruiting efforts at Virginia Tech and George Washington University • Maintained Virginia Tech’s status as the campus where most new hires to the Washington DC (Reston Office) are found • Established and maintained greeting program to improve offer acceptance rate • Lead information sessions and recruiting teams while at on campus recruiting events • Worked directly with Senior Executives to make offer decisions and to devise a plan to best utilize budgets for recruiting efforts on campus • Presented offers and benefits to package to candidates • Established and maintain a buddy program to decrease offer renege rate • Completed resume screening and screen interviews • Completed training for Behavioral Interviews • Conducted Behavioral Interviews on and as needed basis Consulting Analyst • Worked on teams to add value to Client business by identifying business needs and areas for improvements by developing innovative solutions • Learned and applied functional and technical skills in multiple business areas • Performed quality check and testing on client solutions • Developed sound knowledge of Federal Government Workforce needs Clients included: Junior Achievement, DLA, DOD, Internal Accenture engagements Show less • Worked on a team responsible for staffing 300 New Analysts in Fiscal Year 2007 o Placed 55 analyst; 80% technical • Lead recruiting efforts at Virginia Tech and George Washington University • Maintained Virginia Tech’s status as the campus where most new hires to the Washington DC (Reston Office) are found • Established and maintained greeting program to improve offer acceptance rate • Lead information sessions and recruiting teams while at on campus recruiting events… Show more • Worked on a team responsible for staffing 300 New Analysts in Fiscal Year 2007 o Placed 55 analyst; 80% technical • Lead recruiting efforts at Virginia Tech and George Washington University • Maintained Virginia Tech’s status as the campus where most new hires to the Washington DC (Reston Office) are found • Established and maintained greeting program to improve offer acceptance rate • Lead information sessions and recruiting teams while at on campus recruiting events • Worked directly with Senior Executives to make offer decisions and to devise a plan to best utilize budgets for recruiting efforts on campus • Presented offers and benefits to package to candidates • Established and maintain a buddy program to decrease offer renege rate • Completed resume screening and screen interviews • Completed training for Behavioral Interviews • Conducted Behavioral Interviews on and as needed basis Consulting Analyst • Worked on teams to add value to Client business by identifying business needs and areas for improvements by developing innovative solutions • Learned and applied functional and technical skills in multiple business areas • Performed quality check and testing on client solutions • Developed sound knowledge of Federal Government Workforce needs Clients included: Junior Achievement, DLA, DOD, Internal Accenture engagements Show less



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Sales Manager

  • Mar 2003 - Dec 2003

  • Managed major accounts to enhance company revenue • Stimulated customer relations through proactive sales calls, guest tours and continuous assistance • Provided client relations training to front desk associates • Marketed to local businesses which built profitable relationships • Attended management meetings to gain vital company information • Assisted in the creation of hotel literature to keep clients informed • Participated in training seminars covering sales… Show more • Managed major accounts to enhance company revenue • Stimulated customer relations through proactive sales calls, guest tours and continuous assistance • Provided client relations training to front desk associates • Marketed to local businesses which built profitable relationships • Attended management meetings to gain vital company information • Assisted in the creation of hotel literature to keep clients informed • Participated in training seminars covering sales, conflict management and company procedure Show less • Managed major accounts to enhance company revenue • Stimulated customer relations through proactive sales calls, guest tours and continuous assistance • Provided client relations training to front desk associates • Marketed to local businesses which built profitable relationships • Attended management meetings to gain vital company information • Assisted in the creation of hotel literature to keep clients informed • Participated in training seminars covering sales… Show more • Managed major accounts to enhance company revenue • Stimulated customer relations through proactive sales calls, guest tours and continuous assistance • Provided client relations training to front desk associates • Marketed to local businesses which built profitable relationships • Attended management meetings to gain vital company information • Assisted in the creation of hotel literature to keep clients informed • Participated in training seminars covering sales, conflict management and company procedure Show less