Mark Owens

Applications Analyst at NCP Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Morris, Alabama, United States, US
Skills

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Experience

  • NCP Solutions
    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Applications Analyst
      • Dec 1987 - Present

      Coordinate software change requests with all programmers. Verify all requirements for requests. Promote changes to production once completed and tested. Generate reports and manage late requests with client services rep. Until April of 2015, managed all data transmissions customers by setting up connections for data uploads via ftp and sftp. Troubleshoot where needed and resolve issues. Basic Helpdesk response for desktop and laptops clients. Started as a print operator, moved to client services and then to I/O Control for coordination of data input from customers. Show less

Education

  • Jefferson State Community College
    Computer and Information Sciences and Support Services
    1978 - 1979
  • Ben Lippen School
    General Courses
    1974 - 1978

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