Mark O'Donoghue
General Manager at The Odeon Group- Claim this Profile
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English Native or bilingual proficiency
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Bio
Credentials
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Demand and Capacity Management for Operations
LinkedInJul, 2023- Oct, 2024 -
Starting Your Career as a Financial Analyst
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Talent Sourcing
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Accounting Foundations
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Accounting Foundations: Bookkeeping
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Blockchain Basics
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Business Tax Foundations
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Finance Foundations
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Finance Foundations: Income Taxes
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Financial Accounting Foundations
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How to Stop Wasting Time in Meetings
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Leadership: Practical Skills
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Microsoft Certifications: Exams, Paths, Certifications, and Resources
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The Qualified Financial Adviser (QFA) Certificate
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Experience
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The Odeon Group
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Entertainment
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1 - 100 Employee
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General Manager
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Jan 2023 - Present
- Assume the role of General Manager at The Odeon Group, overseeing the operations and management of a bar within the group. - Lead and motivate a team of staff, fostering a positive work environment and promoting a customer-centric culture. - Develop and execute strategic plans to drive business growth, increase revenue, and enhance profitability. - Ensure excellent customer service standards are maintained, consistently exceeding guest expectations. - Monitor and manage the financial performance of the bar, including budgeting, cost control, and revenue optimization. - Implement effective marketing and promotional initiatives to attract and retain customers, leveraging social media, events, and partnerships. - Oversee all aspects of bar operations, including inventory management, ordering, and quality control. - Maintain compliance with all legal and regulatory requirements, including health and safety regulations and liquor licensing. - Foster positive relationships with suppliers and vendors, negotiating favorable terms and securing quality products. - Stay updated with industry trends and competitor activities, implementing innovative ideas to differentiate the bar within the market. - Conduct regular staff training and development programs, ensuring a skilled and knowledgeable team. Show less
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Owner and Principal
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Jul 2019 - May 2022
- Assume ownership and principal role in Alcava Taverns Ltd, overseeing the management and operations of public houses. - Develop and execute strategic plans to drive business growth, profitability, and customer satisfaction. - Acquire and establish new pub locations, ensuring they align with the company's brand and target market. - Implement effective marketing and promotional strategies to increase footfall and attract a diverse customer base. - Foster a welcoming and enjoyable atmosphere in the pubs, creating an inviting environment for patrons. - Oversee all aspects of pub operations, including staffing, inventory management, financial performance, and compliance. - Build and maintain relationships with suppliers, negotiating favorable contracts for products and services. Show less
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Director of Slattery's Tavern's Ltd
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Aug 2014 - Aug 2020
- Oversee the daily operations and management of Slatterys Taverns Ltd, ensuring the smooth running of the premises. - Create and establish a new restaurant within the premises, conceptualizing and designing a new kitchen layout and implementing an innovative menu and dining experience. - Implement effective marketing and promotional initiatives to increase brand visibility and attract a diverse clientele. - Foster a positive and engaging work environment, cultivating a motivated and customer-focused team. - Continually evaluate and improve service standards, ensuring exceptional customer experiences. - Manage financial aspects, including budgeting, cost control, and financial reporting. - Lead efforts to maintain high standards of cleanliness, hygiene, and compliance with health and safety regulations. - Consistently strive for excellence, resulting in Slatterys Bar winning awards on a yearly basis. Show less
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Managing Director
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Aug 2013 - Apr 2019
- Created and established Bosco Wholesalers Ltd, a successful wholesaler company specializing in alcoholic and other beverages. - Developed comprehensive business plans, including strategies for importing and exporting wines and spirits, to penetrate the market effectively. - Built the company from the ground up, overseeing all aspects of operations, including sales, distribution, and logistics. - Established a strong network of suppliers and customers, fostering mutually beneficial relationships. - Maintained a keen focus on product quality, ensuring adherence to industry standards and customer expectations. - Managed financial aspects of the business, including budgeting, forecasting, and cost control measures. - Led negotiations and business dealings with clients, suppliers, and strategic partners to maximize business opportunities and secure favorable agreements. - Successfully sold the company to a large UK group, leveraging its value and positioning it for future success. Show less
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The Hairy Lemon
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United Kingdom
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Food & Beverages
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1 - 100 Employee
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Operational Manager
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Dec 2008 - Oct 2014
- Oversaw the day-to-day management of the premises, ensuring smooth operations and a positive customer experience. - Successfully created a restaurant attached to the premises, strategically expanding the business and diversifying offerings. - Led all redevelopment and extension projects, working closely with contractors, architects, and designers to execute plans and enhance the establishment. - Built a personable and professional team, fostering a positive work environment and cultivating a strong sense of teamwork. - Provided comprehensive training for all new staff members, equipping them with the necessary skills and knowledge to excel in their roles. - Maintained full control of stock ordering, effectively managing stock levels to meet demand while minimizing waste and losses. - Conducted regular stocktaking to ensure accurate inventory records and efficient stock management. - Implemented effective systems and procedures for inventory control and ensured compliance with health and safety regulations. Show less
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O'Donoghue's Pub
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United Kingdom
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Restaurants
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Owner / Operational Manager
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Oct 2005 - Apr 2009
- Spearhead the rebranding and transformation of a city center pub, establishing it as a well-known and highly regarded establishment. - Develop a strategic vision and execute plans to enhance the pub's reputation, customer base, and profitability. - Build and nurture a personable and professional hospitality team, selecting and training individuals who embody the pub's values and deliver exceptional customer service. - Provide consistent support and guidance to staff, fostering a positive work environment and encouraging their professional growth and development. - Implement effective staff training programs to ensure employees are equipped with the necessary skills and knowledge to excel in their roles. - Oversee all aspects of pub operations, including inventory management, financial performance, and compliance with legal and regulatory requirements. - Collaborate with suppliers, vendors, and contractors to secure quality products, services, and improvements for the pub. - Engage with customers and the local community, actively seeking feedback and implementing initiatives to enhance their experience. - Stay abreast of industry trends, market dynamics, and competitor activities, adapting strategies to maintain the pub's competitive edge. - Maintain a strong focus on quality, consistency, and customer satisfaction, continually striving to exceed expectations. Show less
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Kiely's of Donnybrook
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Ireland
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Restaurants
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Senior Barman
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May 1999 - Jul 2005
- Ensure a clean and organized bar, lounge, and dining area, maintaining high standards of cleanliness and presentation. - Excel in customer service, providing exceptional experiences to guests by delivering prompt and friendly service and anticipating their needs. - Provide staff training, imparting knowledge of mixology, customer service, and bar operations to enhance the skills and performance of team members. - Manage stock control, conducting regular stocktakes, monitoring inventory levels, and placing orders for replenishment. - Maintain knowledge of current drink trends, new products, and industry developments to offer innovative and tailored beverage recommendations to guests. Show less
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Education
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2000 - 2004
DIT Mountjoy Square
Marketing -
2000 - 2004
Technological University Dublin
Bachelor's degree, Marketing -
1995 - 2000
Castleknock College Dublin
Community
