Mark Neal
Associate Director of Building Operations and Maintenance at Johns Hopkins University School of Education- Claim this Profile
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Bio
Experience
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Johns Hopkins University School of Education
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United States
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Higher Education
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200 - 300 Employee
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Associate Director of Building Operations and Maintenance
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Oct 2018 - Present
Plan, coordinate, and direct all MEP maintenance and operations related to buildings on the Homewood Campus. This requires direct oversight of six maintenance shops comprised of five supervisors, thirty-six union employees and eight technical staff members. It also requires selecting and providing direction for the supervision of contract labor and outside contractors. Prepare and manage six shop budgets totaling approximately $6 million dollars. This includes oversight of expenditures and reconciliation of expenses. Communicate with all levels across the university community, including students, bargaining unit employees and staff members, department heads and directors, Deans, and may be called on for presentations to staff up to and including Vice Presidents. Communicate with entities outside the university including government agencies and groups doing business with the university. Work with architects, engineers, general and subcontractors, and D&C on major and minor construction projects. Develop and implement operations standards for building automation and HVAC systems. Negotiate and manage all MEP related contractual services for Homewood buildings; includes assisting in the development of RFPs and sole responsibility for ensuring awarded contracts are fully executed. Develop and manage preventive maintenance program for Homewood buildings. This includes data collection, prioritization and scheduling of maintenance tasks. Monitor and analyze energy usage and trends; recommend operational and/or equipment changes designed to improve efficiencies. Manage the construction of an average of ten capital projects annually totaling approximately $1.0 million dollars. Projects include deferred maintenance, capital replacement and capital improvements. Evaluate and select outside vendors, contractors and consultants that best meet the needs of the university. Procure necessary supplies and equipment. Show less
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PE Facility Solutions, LLC
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United States
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Facilities Services
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1 - 100 Employee
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Facilities Director/Under Armour
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Nov 2015 - Present
Provide complete facility management services including but not limited to supervision and management of the facility employees assigned to the sites; troubleshooting, operation, repair and maintenance of all building systems with particular emphasis on MEP systems, equipment, tools, supplies, service requests, service contracts; monthly reporting of expenses, employee hours, and operational data; and general daily events and activities. Responsible for development of CMMS assets and work flow. Conduct inspections on a regular basis to determine the need and extent of service required as well as quality of services performed by staff and subcontractors. Procure and manage outsourced service contracts and supplies through competitive bidding process. Provide Project Management Services for assigned projects ($500 - $20,000). Oversee onsite reporting and billing processes in coordination with the Pristine-Environments accounting team. Establish and implement SOP manual. Charged with contract retention and development. Participate in quarterly business reviews to update client of quarterly accomplishments and progress. Develop and maintain relationships with other in-house vendors to ensure success. Show less
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Caesars Entertainment, Inc.
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United States
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Hospitality
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700 & Above Employee
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Facilities Manager
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Mar 2014 - Present
Opened casino and garage totaling over 1,600,000 square feet Worked tirelessly with construction team to ensure facility would open "on-time" and represented owners in maintaining quality. Responsible for hiring/training Facilities team. Responsible for negotiating maintenance contracts for building. Worked with CHP team to ensure delivery and connection. Build and maintain operating budget. Worked with commissioning team with HVAC equipment Participate in monthly P & L meeting. Developed Policies and Procedures. Show less
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Baltimore County
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Baltimore County
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Property Manager/Management Specialist
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Jan 2012 - Mar 2014
Senior Manager directing the resources of Building Operations, Grounds Maintenance, Building Trades (carpentry, electrical, plumbing, HVAC), Customer and constituent Services departments comprising of over 682 square miles and 900 buildings consisting of a workforce of approximately 300 full/part time employees. Assist in providing strategic direction for the property management department. Conduct weekly team meetings with managers. Responsible for the implementation of the Nextraq (GPS monitoring system) and work ticket maintenance program. Start and manage new customer/constituent services department. Develop policies and procedures within assigned departments to improve efficiencies and quality of work. Provide detailed reports as required. Participate in union grievances. Responsible for department hiring/firing decisions. Participate in budget hearings and audits. Assist in procurement process regarding the hiring/firing of contractors. Restructure management team for Grounds and Operations departments. Assess staffing models to properly allocate appropriate resources to departments. Saved organization over $1,000,000 through salary savings, attrition, and strategic staffing models. Show less
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Community College of Baltimore County
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United States
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Higher Education
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700 & Above Employee
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Director of Plant Operations/Facilities Management
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Jul 2005 - Jan 2012
Provided strategic leadership to 65 full-time and 20 part-time staff members, 22 buildings comprising of 592,000 square feet with an estimated worth of $225,000,000 on 137 acres. Managed an annual operating budget of $4,000,000. Managed and review, to ensure best practices, the operations of general services (automotive services, mail, UPS), grounds (building and athletic grounds), building services (custodial), building maintenance (carpenters), building engineers (HVAC, boilers/chillers), and snow removal operations. Directed, supervise, plan, review, and evaluate the work of subordinates; oversee and evaluate on-the-job and outside training; develop and make adjustments to objectives, assignments, schedules and priorities. Researched and implement strategies to extend the life of campus resources (fiscal and staff). Provided project management for small and large construction projects on campus. Participated in risk management safety meetings and implement practical courses of action. Generated project budgets and assist with development of departmental budgets. Responsible for department staffing decisions. Managed and monitor environmental safety programs. Facilitated tours and inspections with insurance companies, and political and administrative representatives. Developed and oversee campus improvement and renovation projects. Work collaboratively with vice president of administration, campus administrator, deans, faculty and staff. Worked cooperatively with a unionized workforce. Attended annual OSHA training and seminars. Show less
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2003 - 2005
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Baltimore Convention Center
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Assistant Director of Building Services
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Jan 2003 - Jan 2005
Manage a department of 40 employees and areas covering over 1,000,000 square feet. Manage the areas of building trades: electrical, mechanical, HVAC, plumbing, general building services. Set, reinforce and adjust expectations for staff. Direct the planning, scheduling and installation of all electrical and telecommunication orders for various shows. Monitor the timely completion of work requests by staff and gather feedback toensure customer satisfaction. Maintain various contracts with outside vendors relating to convention center day-to-day operations. Provide coaching and counseling to staffand complete performance reviews in a timely fashion. Communicate with clients and guests in a friendly and equitable manner while maintaining firm resolve when enforcing rules and regulations. Responsible for conducting departmental safety training. Develop, implement and supervisedaily activities of staff and subcontractors. Assist in preparing the annual operating budget, authorizing the requisition of equipment and supplies within budget guidelines and recommending improvements. Inspect operating functions to evaluate efficiency, analyze and resolve operational challenges and complaints. Run weeklydepartmental meetings related to convention center business.; Supervisor of Buildings and Grounds Show less
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Maryland Stadium Authority
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Camden Yards/Maryland Sports Authority
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Facility Management Intern
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Jan 1998 - Jan 2003
Worked closely with the building of the new NFL stadium with assignments that included stadium lighting, video boards, ADA seating, seating, pay phones, and various supportive functions. Also was assigned game day functions for Camden Yards baseball and football facilities including; security, electronics, maintenance and overall game day support in a management role. In February of 1999, I was the first intern to be offered a permanent position as the Supervisor of Building Services. I had a team of 15 people in charge of all maintenance for the Camden Yards facility (NFL Stadium, Baseball Stadium, Warehouse). I was also assigned game day and event managerial roles for the complex. Show less
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Education
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Southern Illinois University, Carbondale
M.S, Sports Management -
Southern Illinois University, Carbondale
Bachelor of Science, Speech Communication