Experience

Anaplan

• United States
• Software Development
• 700 & Above Employee

• Director, Commercial Operations Project Manager

  • Mar 2023 - Present

  San Francisco Bay Area • Responsible for Digital Transformation projects within the Commercial Operations function • Lead multiple operational efficiency initiatives in pursuit of profitable growth • Spearhead recruiting, staffing, onboarding, and enablement efforts for the Commercial Operations function in a new low-cost location (Manila, PH). • Piloted new pricing program for targeted customers working in conjunction with the Office of the CRO and Executive Committee • Head Project Manager for new CPQ… Show more • Responsible for Digital Transformation projects within the Commercial Operations function • Lead multiple operational efficiency initiatives in pursuit of profitable growth • Spearhead recruiting, staffing, onboarding, and enablement efforts for the Commercial Operations function in a new low-cost location (Manila, PH). • Piloted new pricing program for targeted customers working in conjunction with the Office of the CRO and Executive Committee • Head Project Manager for new CPQ installation to support pilot pricing program • Implement new partner deal registration program in conjunction with Partner Operations

• Director, Americas Deal Desk

  • Feb 2022 - Mar 2023

  San Francisco, California, United States

• Senior Manager, Americas Deal Desk

  • Oct 2020 - Feb 2022

  - Commercial Expert managing a team of direct report Deal Desk Managers in the Americas - Responsible for overseeing Deal Desk activities for all segments in the Americas including Major, Enterprise, and Commercial as well as all verticals - Regularly interacts with Senior and Exec Leadership on all Strategic Deals and any matters concerning functional areas, product groups, or customers. - Constantly driving change through systems enhancements and process changes - Directly… Show more - Commercial Expert managing a team of direct report Deal Desk Managers in the Americas - Responsible for overseeing Deal Desk activities for all segments in the Americas including Major, Enterprise, and Commercial as well as all verticals - Regularly interacts with Senior and Exec Leadership on all Strategic Deals and any matters concerning functional areas, product groups, or customers. - Constantly driving change through systems enhancements and process changes - Directly involved with developing and executing company policies to help impact operations and sales productivity - Help with direct customer facing support when needed to help facilitate deal closure

• Deal Desk Manager

  • May 2019 - Oct 2020

  San Francisco Bay Area

• Senior Deal Desk Specialist

  • Jan 2018 - Oct 2020

  San Francisco Bay Area Anaplan is the worldwide leader in cloud-based enterprise planning and modeling. Servicing the largest and fastest growing companies, Anaplan is a massively disruptive, hyper-growth business. In my role as a Senior Deal Desk Specialist I act as a trusted Business Partner to the field sales team as they work with customers on their connected planning journey. This includes advising on commercial terms, pricing, contracting, and general deal structuring.



SAP

• Germany
• Software Development
• 700 & Above Employee

• Senior Finance Specialist

  • Oct 2017 - Jan 2018

• Finance Specialist

  • Mar 2016 - Oct 2017

  Newtown Square Provide best in class support to the field as part of the Global Deal Support Center of Excellence. Work directly with the Ariba, Success Factors, Hybris, and Hana Enterprise Cloud retention teams to ensure compliant pricing and commercial terms.

• Services Sales Operations Associate

  • Sep 2015 - Mar 2016

  3999 West Chester Pike Newtown Square, PA I currently work at SAP assisting the Services Sales Operations department.



Morris, Nichols, Arsht & Tunnell LLP

• United States
• Law Practice
• 100 - 200 Employee

• Facilities Assistant

  • Oct 2011 - Oct 2015

  Wilmington ,Delaware • Process bills and receipts in support of the accounting department • Manage and oversee work of three employees in order to ensure efficiency in business processes • Transport critical, time-sensitive, highly confidential documents to court • Manage firm vendor accounts, including FedEx, UPS, Coca-Cola, and Emerald Business Supply • Maintain accurate inventory of incoming mail and packages for firm associates • Perform occasional case clerk duties, including virtual filing of… Show more • Process bills and receipts in support of the accounting department • Manage and oversee work of three employees in order to ensure efficiency in business processes • Transport critical, time-sensitive, highly confidential documents to court • Manage firm vendor accounts, including FedEx, UPS, Coca-Cola, and Emerald Business Supply • Maintain accurate inventory of incoming mail and packages for firm associates • Perform occasional case clerk duties, including virtual filing of case related documents, administrative support, and page checking for accuracy Show less



U.S. Census Bureau

• United States
• Government Administration
• 700 & Above Employee

• Crew Leader

  • Apr 2010 - Oct 2011

  Newark , Delaware • Supervised a census crew of ten enumerators by strategically delving out individual tasks based on performance, organize daily employee duties, and create a daily quota in order to maximize efficiency as well as track and appraise performance • Mapped out tactical ways to canvas Wilmington neighborhoods more effectively and proficiently • Collected, analyzed, and organized all data to be submitted to the Census Bureau • Spoke to members of the community on the premise of why their… Show more • Supervised a census crew of ten enumerators by strategically delving out individual tasks based on performance, organize daily employee duties, and create a daily quota in order to maximize efficiency as well as track and appraise performance • Mapped out tactical ways to canvas Wilmington neighborhoods more effectively and proficiently • Collected, analyzed, and organized all data to be submitted to the Census Bureau • Spoke to members of the community on the premise of why their vote matters and convinced them to take steps toward the change they wished to see in their community Show less



Murphy Marine Services, Inc.

• Transportation/Trucking/Railroad
• 1 - 100 Employee

• Office Clerk

  • Jun 2008 - Dec 2009

  Wilmington, Delaware • Performed administrative and clerical duties, including greeting clients and guests, receiving and transferring calls, taking phone messages, and paging leadership within the company when needed • Scheduled conference calls and conference rooms for various office meetings • Assisted in the processing and data checking of imported goods/produce to ensure accuracy in the tracking system