Experience

East Lake Family Ymca

• United States
• Education Administration Programs
• 1 - 100 Employee

• Director of Membership Experience

  • Oct 2022 - Present

  • Drive membership growth by improving amenities and programming • Lead sales and membership staff in daily operations • Collaborate with community partners and promote the YMCA • Work with executive director to improve operations through faster lead times, response and efficiency • Respond to member concerns and address membership issues upon escalation • Coach staff in sales and crucial conversations with members • Drive membership growth by improving amenities and programming • Lead sales and membership staff in daily operations • Collaborate with community partners and promote the YMCA • Work with executive director to improve operations through faster lead times, response and efficiency • Respond to member concerns and address membership issues upon escalation • Coach staff in sales and crucial conversations with members



Union Grove Farm

• United States
• Farming
• 1 - 100 Employee

• Program Manager, Sustainability Specialist

  • Jun 2021 - Dec 2021

  • Oversee program development and projects through entire lifecycle • Develop sustainable guidelines and goals for construction • Create project proposals • Implement process improvement measures through evaluation of performance data • Involve and advise key stakeholders in defining environmental benchmarks and key performance indicators • Build partnerships with vendors and stakeholders across portfolio • Work with top management to set strategic goals • Oversee program development and projects through entire lifecycle • Develop sustainable guidelines and goals for construction • Create project proposals • Implement process improvement measures through evaluation of performance data • Involve and advise key stakeholders in defining environmental benchmarks and key performance indicators • Build partnerships with vendors and stakeholders across portfolio • Work with top management to set strategic goals



Sunrise Community Farm

• United States
• 1 - 100 Employee

• Agriculture and Systems Design

  • Jan 2020 - Jun 2021

  • Improved crop yield by 2000% through process improvement • Developed circular business model that required 90% less imported material • Saved $8,500 in infrastructure cost with multipurpose design • Improved inventory turnover by 25% through increasing accessibility and awareness with targeted advertising • Provided proposals and timelines for new projects • Created budgets and set strategic goals • Collaborated with vendors and interfaced with customers to improve community relations • Oversaw operation of crop production and managed volunteers Show less



YMCA of the Triangle

• United States
• Non-profit Organization Management
• 500 - 600 Employee

• Office Manager, Middle School Site Coordinator

  • Sep 2015 - Jul 2019

  • Developed and implemented original curriculum to foster teamwork and leadership • Managed original programming to cater to 300 attendees • Worked with parents to build tailored plans for individual needs of children • Budgeted and planned large events for youth programming • Managed staff to execute multiple events at scale • Developed and implemented original curriculum to foster teamwork and leadership • Managed original programming to cater to 300 attendees • Worked with parents to build tailored plans for individual needs of children • Budgeted and planned large events for youth programming • Managed staff to execute multiple events at scale