Mark Mitchell
Vice President at Gulmay, Inc.- Claim this Profile
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Bio
Experience
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Gulmay L.T.D.
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United Kingdom
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Industrial Machinery Manufacturing
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1 - 100 Employee
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Vice President
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May 2016 - Present
Responsible for Global Technical Services Responsible for Global Technical Services
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Technical Manager
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Sep 2008 - Present
Gulmay, Inc. is the North American integration, distribution and repair center for Gulmay L.T.D. of Byfleet, Surrey, United Kingdom. We provide technical support services to our customers who purchase our products for integration into custom made x-ray systems. The Technical Manager ensures our customers have a path for escalation while supporting the end users.We also provide repair, technical training and factory liaison services as required. Gulmay, Inc. is the North American integration, distribution and repair center for Gulmay L.T.D. of Byfleet, Surrey, United Kingdom. We provide technical support services to our customers who purchase our products for integration into custom made x-ray systems. The Technical Manager ensures our customers have a path for escalation while supporting the end users.We also provide repair, technical training and factory liaison services as required.
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Technical Director
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Dec 2003 - Aug 2008
Responsible for profit and loss of engineering and service department revenue, facilitate or deliver hard and soft skills training, 24/7 technical support to internal and external customers, developing and executing business plans, establishing and meeting departmental objectives, provide international support and develop and maintain Quality Assurance procedures. Responsible for profit and loss of engineering and service department revenue, facilitate or deliver hard and soft skills training, 24/7 technical support to internal and external customers, developing and executing business plans, establishing and meeting departmental objectives, provide international support and develop and maintain Quality Assurance procedures.
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Field Engineer
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Oct 2001 - Dec 2003
Provided on site tech support for industrial x-ray users and service providers in the NDT business. Provided on site tech support for industrial x-ray users and service providers in the NDT business.
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Kulicke & Soffa
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Singapore
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Semiconductor Manufacturing
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700 & Above Employee
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Sales Engineer
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2000 - 2001
Conduct regional sales activities in the Southeast out of the home office. Find and develop new business for electronic manufacturing systems. Conduct regional sales activities in the Southeast out of the home office. Find and develop new business for electronic manufacturing systems.
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Philips
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Netherlands
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Hospitals and Health Care
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700 & Above Employee
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Technical Trainer
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Jun 1996 - Dec 1999
Conduct technical training classes for clients and end users of electronic manufacturing systems.
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Service Engineer
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Jun 1995 - Jun 1996
Operated and maintained the factory repair center on Philips x-ray products. Maintained all related heat and vacuum processing equipment as required.
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Education
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DeVry University-Georgia
Electronic Technology, Electrical and Electronics Engineering