Mark Mellink

Co-Founder at Koalitix
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Contact Information
us****@****om
(386) 825-5501
Location
The Randstad, Netherlands, NL
Languages
  • English Native or bilingual proficiency
  • Dutch Native or bilingual proficiency
  • German Elementary proficiency
  • Spanish Elementary proficiency

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Bio

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Experience

    • Netherlands
    • Data Infrastructure and Analytics
    • 1 - 100 Employee
    • Co-Founder
      • Jan 2022 - Present
    • United States
    • Software Development
    • 700 & Above Employee
    • Manager Data Analytics
      • Nov 2019 - Jan 2022

      Responsible for growing and scaling the Mendix analytics center of excellence (Data Analysts and Data engineers) to support all functions in Mendix with actionable insights. Started with a team of 2 FTE, but grew the team out to a team of 13 FTE to be able to support 1500+ employees at Mendix. My team was responsible for the development and production of BI & analytics projects across all major functions within Mendix: Sales, Marketing, Customer Success, Finance, Product

    • Program Manager
      • Dec 2018 - Nov 2019

      Managed programs designated by the office of the CEO, such as:* Improvement of TA processes* Driving acquisition for our largest corporate event. Passing the targeted number of registrations & attendees by 15-20%* Driving the improvement and adoption of our freemium product offering and business model

    • Data Scientist
      • Aug 2017 - Dec 2018

      Designed and implemented a first version of our internal data warehouse for business analytics reporting.It was a relatively simple setup that involved one app that pulled data from 7 different sources, pushed them into an Azure SQL Server, and a second app that took care of the scheduling of SQL scripts that processed data.Once this was setup, I worked on several projects that utilized this data in the data warehouse to improve customer adoption, such as:* BI dashboards that provided insights into customer behavior for Sales & CS* A customer healthscoring system* An app that sends automated notifications to the customer success team based on customer behavior and rule based metric thresholds* User insights for our Academy certification program* Talent Acquisition dashboards* Portfolio overviews for our CS teamWas also involved with:* Training of CS & Sales teams on how to use the dashboarding & apps above* Design of a KPI framework for each department within the organization* Design of customer facing analytics productsOther responsibilities also included:* Maintaining the data app landscape and further improving our analytics infrastructure* Assisting with the development and maintenance of other internal tools* Ad-hoc data analysis to answer specific problems and questionsTools / languages that I used almost daily for these responsibilities: Mendix, R, SQL (T-SQL), PowerBI, Salesforce, Excel, PowerpointTools / languages that I occasionally used for some of these responsibilities: Java, CSS/SASS, Marketo, Zendesk Show less

    • Business Operations Intern
      • Jan 2017 - Aug 2017

    • Australia
    • Leasing Non-residential Real Estate
    • 1 - 100 Employee
    • (Part-time student job) Freelancer UpWork.com
      • Jan 2016 - Sep 2016

      Worked on several different jobs for clients ranging from: Dutch/English English/Dutch translation, SEO writing, blog writing, and preliminary market research. Worked on several different jobs for clients ranging from: Dutch/English English/Dutch translation, SEO writing, blog writing, and preliminary market research.

    • Netherlands
    • Plastics Manufacturing
    • (Part-time student job) Online Marketing
      • Feb 2015 - Feb 2016

      I set up and optimized several international websites and launched online ad campaigns for them, funneling much more traffic to Polson's international brands, leading to a significant increase in orders. Main responsibilities: Coming up with an online marketing strategy. Setting up & managing SEA campaigns. SEO writing. Minor web-design (wordpress). Contracting Freelance translators to translate website content. I set up and optimized several international websites and launched online ad campaigns for them, funneling much more traffic to Polson's international brands, leading to a significant increase in orders. Main responsibilities: Coming up with an online marketing strategy. Setting up & managing SEA campaigns. SEO writing. Minor web-design (wordpress). Contracting Freelance translators to translate website content.

    • Higher Education
    • 700 & Above Employee
    • (Part-time student job) Research Assistant
      • Feb 2014 - Jun 2014

      Assisted PhD candidates with several responsibilities, including assistance with the drafting of research proposals and papers, and preparation of classes given to Bachelor students at RSM.

    • (Part-time student job) Mentor
      • Sep 2013 - Mar 2014

      Responsible for introducing incoming students to Rotterdam, RSM, and IBA. By giving weekly sessions to 20 students, I helped lead them through their new academic and social environment.

Education

  • Rotterdam School of Management, Erasmus University
    Master’s Degree, MSc Business Information Management
    2016 - 2017
  • RSM Erasmus Universiteit
    Bachelor’s Degree, BSc International Business Administration
    2012 - 2015
  • HEC Montréal
    Bachelor's Degree, Bachelor Exchange
    2014 - 2014

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