Mark Medina

Operations Executive at RecWorks Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
PH

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Experience

    • United Kingdom
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Operations Executive
      • Feb 2021 - Present

      Community driven recruitment. Community driven recruitment.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Lead Generation Specialist
      • Mar 2021 - Jul 2021

      I work in the eye care industry performing lead generation to help boost the company's revenue. I look for professionals such as doctors, teachers, lawyers, coaches, etc. These are people who may need eye care expertise or perhaps refer their patients, students, or clients. I work in the eye care industry performing lead generation to help boost the company's revenue. I look for professionals such as doctors, teachers, lawyers, coaches, etc. These are people who may need eye care expertise or perhaps refer their patients, students, or clients.

    • United States
    • Outsourcing/Offshoring
    • 700 & Above Employee
    • Customer Service Representative / Reports Analyst
      • Apr 2015 - Dec 2020

      Reports Data Analyst, ALORICA PHILIPPINES • Promoted as a Reports Data Analyst to handle financial reports to various hospitals in the US. • Analyzing financial data and forecasting. • Translating numbers and facts to inform strategic business decisions using pattern and trend identification. • Creating and following processes to keep data confidential. • Provide meaningful excel reports and dashboards (daily, weekly, monthly, and quarterly). • Ensure a high level of accuracy, timeliness, and usefulness for business leaders. • Create PowerPoint presentations based on data gathered. • Awarded as Top Reports Data Analyst in 2018. • Perfect Attendance awardee. Support Services Administrator, ALORICA PHILIPPINES I was cross utilized in the US Healthcare account and managed the following: • Handling patient documents to be analyzed before it enters the computer system. • Maintaining accurate patient records. • Calling insurance companies for eligibility and benefits verification to claims submission. • Awarded as one of Top 20 Agents for site of 5000+ employees. • Perfect Attendance awardee. Customer Support Representative, ALORICA PHILIPPINES Resolve customer concerns via chat such as changing plans, billing, technical issue, and product information in a Telecommunication account. Show less

Education

  • AMA University
    Bachelor's degree, Information Technology
    1998 - 2002

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