Mark Medina
Operations Executive at RecWorks Ltd- Claim this Profile
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Bio
Experience
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RecWorks Ltd
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United Kingdom
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Staffing and Recruiting
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1 - 100 Employee
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Operations Executive
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Feb 2021 - Present
Community driven recruitment. Community driven recruitment.
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Amplify EyeCare
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Lead Generation Specialist
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Mar 2021 - Jul 2021
I work in the eye care industry performing lead generation to help boost the company's revenue. I look for professionals such as doctors, teachers, lawyers, coaches, etc. These are people who may need eye care expertise or perhaps refer their patients, students, or clients. I work in the eye care industry performing lead generation to help boost the company's revenue. I look for professionals such as doctors, teachers, lawyers, coaches, etc. These are people who may need eye care expertise or perhaps refer their patients, students, or clients.
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Alorica
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United States
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Outsourcing/Offshoring
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700 & Above Employee
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Customer Service Representative / Reports Analyst
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Apr 2015 - Dec 2020
Reports Data Analyst, ALORICA PHILIPPINES • Promoted as a Reports Data Analyst to handle financial reports to various hospitals in the US. • Analyzing financial data and forecasting. • Translating numbers and facts to inform strategic business decisions using pattern and trend identification. • Creating and following processes to keep data confidential. • Provide meaningful excel reports and dashboards (daily, weekly, monthly, and quarterly). • Ensure a high level of accuracy, timeliness, and usefulness for business leaders. • Create PowerPoint presentations based on data gathered. • Awarded as Top Reports Data Analyst in 2018. • Perfect Attendance awardee. Support Services Administrator, ALORICA PHILIPPINES I was cross utilized in the US Healthcare account and managed the following: • Handling patient documents to be analyzed before it enters the computer system. • Maintaining accurate patient records. • Calling insurance companies for eligibility and benefits verification to claims submission. • Awarded as one of Top 20 Agents for site of 5000+ employees. • Perfect Attendance awardee. Customer Support Representative, ALORICA PHILIPPINES Resolve customer concerns via chat such as changing plans, billing, technical issue, and product information in a Telecommunication account. Show less
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Education
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AMA University
Bachelor's degree, Information Technology