Experience

Link Resources Pty Ltd

• Business Manager / Director

  • Sep 2019 - Present

  Services Offered by Link Resources:-Health and Medical-Fire and Rescue -Training and Education-Personnel-Consulting-EquipmentLink Resources Pty Ltd has been providing Health, Medical, Fire, Rescue and Safety Consultation support in the resource sector for over 6 years, and strives to deliver high quality services with a customer satisfaction approach. Link Resources is dedicated to providing expert and professional support to organisations in order to assist them in gaining and fulfilling their organisational, safety and general needs. We are committed to understanding the needs of our clients and offering appropriate solutions with high quality delivery. Link Resources has experience and currently operates in the Manufacturing, Oil & Gas, Mining, Construction, Rail, Utilities and Public Service sectors. For enquiries, please call 0403 248 542 or e-mail mmcknight@link-resources.com.au

• Operations Manager / Director

  • Jun 2018 - Sep 2019

  Services Offered by Link Resources:-Health and Medical-Fire and Rescue -Training and Education-Personnel-Consulting-EquipmentLink Resources Pty Ltd has been providing Health, Medical, Fire, Rescue and Safety Consultation support in the resource sector for over 5 years, and strives to deliver high quality services with a customer satisfaction approach. Link Resources is dedicated to providing expert and professional support to organisations in order to assist them in gaining and fulfilling their organisational, safety and general needs. We are committed to understanding the needs of our clients and offering appropriate solutions with high quality delivery. Link Resources has experience and currently operates in the Manufacturing, Oil & Gas, Mining, Construction, Rail, Utilities and Public Service sectors. For enquiries, please call 0403 248 542 or e-mail mmcknight@link-resources.com.au



Site Skills Training - RTO 32531

• Operations Manager

  • Dec 2016 - Jun 2018

  As the Operations Manager it was my responsibility to manage all operations at Site Skills Training, Sunshine Coast.The duties of the Operations Manager include however are not limited to the below: -Operational Management -Coordination and delegation-HR-Financial & Budget Management -Business Development-Reporting directly to the General Manager & CEO-Training Scheduling & rosters -Meeting financial, administrative and business development KPI's As the Operations Manager it was my responsibility to manage all operations at Site Skills Training, Sunshine Coast.The duties of the Operations Manager include however are not limited to the below: -Operational Management -Coordination and delegation-HR-Financial & Budget Management -Business Development-Reporting directly to the General Manager & CEO-Training Scheduling & rosters -Meeting financial, administrative and business development KPI's



STEPS Group Australia

• Australia
• Civic and Social Organizations
• 100 - 200 Employee

• Case Manager

  • Jan 2016 - Dec 2016

  Case Management (Employment Consulting) with STEPS Group Australia.Position Description >Case Management >Time Management>Support of Special/High Needs Clientele >High Levels of Business Development, Sales and Marketing>Creating & Sustaining Relationships with corporate clients/employers>Meeting set KPI's>Community & Voluntary Involvement >Various Communication Skills>Post Placement Job Support AchievementsWithin this role I was able to consistently meet and exceed monthly KPI's & sales targets. These KPI's included both a high level of sales / marketing, along with placing my caseload into suitable employment & sustaining these roles by providing Post Placement Support. Apart from this I was successful in building some excellent relationships with my clients by supporting their special needs while assisting in breaking down their life barriers. Throughout my time as STEPS Group Australia I was also successful in creating numerous positive relationships & friendships with local employers/small to medium business owners which led to job placements for my caseload.



Happy Pools - Far North Queensland

• Operations Manager

  • Jun 2013 - Dec 2016

  Happy Pools is a professional, affordable swimming pool (maintenance & equipment installation) company ran by fully qualified technicians.As the Operations Manager of Happy Pools it was my responsibility to run the day to day operations, including however not limited to the below:-Delegation-Scheduling-Customer Service / Business Development -Meeting set KPI's-Quotations Happy Pools is a professional, affordable swimming pool (maintenance & equipment installation) company ran by fully qualified technicians.As the Operations Manager of Happy Pools it was my responsibility to run the day to day operations, including however not limited to the below:-Delegation-Scheduling-Customer Service / Business Development -Meeting set KPI's-Quotations



Mission Australia

• Australia
• Non-profit Organization Management
• 700 & Above Employee

• Youth and Familes Case Manager

  • Oct 2012 - Jun 2013



Beyond Housing

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• Senior Worker (Initial Assessment and Planning)

  • Sep 2010 - Oct 2012