Mark McGowan

Service Transition Manager at Frontline Consultancy & Business Services
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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Credentials

  • ITIL Foundation Level
    AXELOS Global Best Practice
    Dec, 2021
    - Nov, 2024
  • Certified Meraki Network Operator
    Cisco Meraki
    May, 2017
    - Nov, 2024
  • Prince2 Foundation
    AXELOS Global Best Practice
    Apr, 2016
    - Nov, 2024
  • ITIL Foundation
    AXELOS Global Best Practice
    Feb, 2016
    - Nov, 2024

Experience

  • Frontline Consultancy & Business Services
    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Service Transition Manager
      • Oct 2021 - Present

    • Service Desk Manager
      • Jul 2020 - Oct 2021

    • Service Desk Team Lead
      • Jul 2019 - Jul 2020

    • Service Team Lead
      • May 2019 - Jul 2019

    • Senior Support Analyst
      • Jun 2018 - Apr 2019

  • Össur
    • Iceland
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • System Administrator
      • Mar 2015 - Jun 2018

  • Unicom - Universal Utilities LTD
    • Sharston
    • IT Infrastructure Network Engineer
      • Jul 2010 - Mar 2015

Education

  • Axelos
    ITIL V4, Foundation
    2021 - 2021
  • Service Desk Institute
    Service Desk Manager and Support Manager, IT Service Management
    2020 - 2020
  • Cisco Networking Academy
    Cisco Meraki Network Operator, IT Network
    2017 - 2017
  • Firebrand Academy
    ITIL V3, Information Technology
    2016 - 2016
  • Firebrand Academy
    Prince2, Foundation
    2016 -
  • The Manchester Metropolitan University
    Bachelor of Science (BSc), Computer and Network Technology
    2005 - 2010
  • Barlow RC High School
    GCSE's
    1996 - 2001

Community

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