Mark McGloughlin

Head of Delivery Management at Ergo
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Contact Information
us****@****om
(386) 825-5501
Location
Ireland, IE

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5.0

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KC Whitehead

Mark McGloughlin is a business-savvy technology leader who I would recommend to any organization facing global HR service delivery challenges, where technology-enablement is a core driver to change. Mark operates well at multiple levels and is a conscientious, client-centrial business professional.

Kate Durrant

Whilst I have never had the pleasure of working with Mark in his professional capacity, I have worked with Mark on a number of community not for profit projects over the past two years. Mark has given freely of his time and considerable expertise for the good of our local community and given a level of professionalism to Blarney Chamber of Commerce that we could never have afforded to access. Nothing is too much trouble for Mark and he shows infinite patience whilst dealing with those of us not 'au fait' with the technology we are using. Mark never reaps the benefits of the projects he is involved with, his interest his purely altruistic.

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Credentials

  • Microsoft Certified: Azure Fundamentals
    Microsoft
    Oct, 2022
    - Nov, 2024
  • Microsoft Certified: Dynamics 365 Fundamentals (CRM)
    Microsoft
    Sep, 2022
    - Nov, 2024
  • Microsoft Certified: Dynamics 365 Fundamentals (ERP)
    Microsoft
    Sep, 2022
    - Nov, 2024
  • Confronting Bias: Thriving Across Our Differences
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Inclusive Mindset
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Leading with Emotional Intelligence
    LinkedIn
    May, 2021
    - Nov, 2024
  • Learn Emotional Intelligence, the Key Determiner of Success
    LinkedIn
    May, 2021
    - Nov, 2024
  • Creating Change: Diversity and Inclusion in the Tech Industry
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Cultivating a Growth Mindset
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • HR as a Business Partner
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Human-Centered Leadership
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Managing Team Conflict
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Negotiating the Nonnegotiable (Blinkist Summary)
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Talent Management
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • The Persuasion Code: The Neuroscience of Sales
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Becoming an Impactful and Influential Leader
    LinkedIn
    Jan, 2021
    - Nov, 2024
  • ITIL® Foundation 4 First Look
    LinkedIn
    Jan, 2021
    - Nov, 2024
  • Lean Technology Strategy: Purposeful Organizations
    LinkedIn
    Jan, 2021
    - Nov, 2024
  • Supporting Your Mental Health While Working from Home
    LinkedIn
    Jan, 2021
    - Nov, 2024
  • Project Management Professional (PMP)®
    Project Management Institute
    May, 2018
    - Nov, 2024
  • ITIL® Foundation Certificate in IT Service Management
    AXELOS Global Best Practice

Experience

    • Ireland
    • IT Services and IT Consulting
    • 500 - 600 Employee
    • Head of Delivery Management
      • Dec 2019 - Present

    • Senior Program Manager
      • Dec 2017 - Dec 2019

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Vice President HRO and Learning Service Delivery IT, Country Manager Conduent Ireland
      • Mar 2011 - Nov 2017

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Director HRO Service Delivery IT, ACS Ireland Country Manager
      • Feb 2003 - Apr 2011

    • United States
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • EMEA HRIS Manager, Global Project Manager, HRIS Director
      • 1996 - 2003

    • Software Engineer, Systems and Network Administrator
      • Apr 1990 - 1996

  • N.T.S. / innoSoft GmbH
    • Munich Area, Germany
    • Software Engineer
      • Jun 1989 - Mar 1990

Education

  • University College Cork
    Bachelor of Science (B.Sc.)
    1985 - 1989
  • Dublin Institute of Technology
    Higher Diploma
    2008 - 2009

Community

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