Mark McGloughlin
Head of Delivery Management at Ergo- Claim this Profile
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Topline Score
Bio
KC Whitehead
Mark McGloughlin is a business-savvy technology leader who I would recommend to any organization facing global HR service delivery challenges, where technology-enablement is a core driver to change. Mark operates well at multiple levels and is a conscientious, client-centrial business professional.
Kate Durrant
Whilst I have never had the pleasure of working with Mark in his professional capacity, I have worked with Mark on a number of community not for profit projects over the past two years. Mark has given freely of his time and considerable expertise for the good of our local community and given a level of professionalism to Blarney Chamber of Commerce that we could never have afforded to access. Nothing is too much trouble for Mark and he shows infinite patience whilst dealing with those of us not 'au fait' with the technology we are using. Mark never reaps the benefits of the projects he is involved with, his interest his purely altruistic.
KC Whitehead
Mark McGloughlin is a business-savvy technology leader who I would recommend to any organization facing global HR service delivery challenges, where technology-enablement is a core driver to change. Mark operates well at multiple levels and is a conscientious, client-centrial business professional.
Kate Durrant
Whilst I have never had the pleasure of working with Mark in his professional capacity, I have worked with Mark on a number of community not for profit projects over the past two years. Mark has given freely of his time and considerable expertise for the good of our local community and given a level of professionalism to Blarney Chamber of Commerce that we could never have afforded to access. Nothing is too much trouble for Mark and he shows infinite patience whilst dealing with those of us not 'au fait' with the technology we are using. Mark never reaps the benefits of the projects he is involved with, his interest his purely altruistic.
KC Whitehead
Mark McGloughlin is a business-savvy technology leader who I would recommend to any organization facing global HR service delivery challenges, where technology-enablement is a core driver to change. Mark operates well at multiple levels and is a conscientious, client-centrial business professional.
Kate Durrant
Whilst I have never had the pleasure of working with Mark in his professional capacity, I have worked with Mark on a number of community not for profit projects over the past two years. Mark has given freely of his time and considerable expertise for the good of our local community and given a level of professionalism to Blarney Chamber of Commerce that we could never have afforded to access. Nothing is too much trouble for Mark and he shows infinite patience whilst dealing with those of us not 'au fait' with the technology we are using. Mark never reaps the benefits of the projects he is involved with, his interest his purely altruistic.
KC Whitehead
Mark McGloughlin is a business-savvy technology leader who I would recommend to any organization facing global HR service delivery challenges, where technology-enablement is a core driver to change. Mark operates well at multiple levels and is a conscientious, client-centrial business professional.
Kate Durrant
Whilst I have never had the pleasure of working with Mark in his professional capacity, I have worked with Mark on a number of community not for profit projects over the past two years. Mark has given freely of his time and considerable expertise for the good of our local community and given a level of professionalism to Blarney Chamber of Commerce that we could never have afforded to access. Nothing is too much trouble for Mark and he shows infinite patience whilst dealing with those of us not 'au fait' with the technology we are using. Mark never reaps the benefits of the projects he is involved with, his interest his purely altruistic.
Credentials
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Microsoft Certified: Azure Fundamentals
MicrosoftOct, 2022- Nov, 2024 -
Microsoft Certified: Dynamics 365 Fundamentals (CRM)
MicrosoftSep, 2022- Nov, 2024 -
Microsoft Certified: Dynamics 365 Fundamentals (ERP)
MicrosoftSep, 2022- Nov, 2024 -
Confronting Bias: Thriving Across Our Differences
LinkedInJul, 2021- Nov, 2024 -
Inclusive Mindset
LinkedInJul, 2021- Nov, 2024 -
Leading with Emotional Intelligence
LinkedInMay, 2021- Nov, 2024 -
Learn Emotional Intelligence, the Key Determiner of Success
LinkedInMay, 2021- Nov, 2024 -
Creating Change: Diversity and Inclusion in the Tech Industry
LinkedInMar, 2021- Nov, 2024 -
Cultivating a Growth Mindset
LinkedInMar, 2021- Nov, 2024 -
HR as a Business Partner
LinkedInMar, 2021- Nov, 2024 -
Human-Centered Leadership
LinkedInMar, 2021- Nov, 2024 -
Managing Team Conflict
LinkedInMar, 2021- Nov, 2024 -
Negotiating the Nonnegotiable (Blinkist Summary)
LinkedInMar, 2021- Nov, 2024 -
Talent Management
LinkedInMar, 2021- Nov, 2024 -
The Persuasion Code: The Neuroscience of Sales
LinkedInMar, 2021- Nov, 2024 -
Becoming an Impactful and Influential Leader
LinkedInJan, 2021- Nov, 2024 -
ITIL® Foundation 4 First Look
LinkedInJan, 2021- Nov, 2024 -
Lean Technology Strategy: Purposeful Organizations
LinkedInJan, 2021- Nov, 2024 -
Supporting Your Mental Health While Working from Home
LinkedInJan, 2021- Nov, 2024 -
Project Management Professional (PMP)®
Project Management InstituteMay, 2018- Nov, 2024 -
ITIL® Foundation Certificate in IT Service Management
AXELOS Global Best Practice
Experience
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Ergo
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Ireland
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IT Services and IT Consulting
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500 - 600 Employee
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Head of Delivery Management
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Dec 2019 - Present
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Senior Program Manager
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Dec 2017 - Dec 2019
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Conduent
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Vice President HRO and Learning Service Delivery IT, Country Manager Conduent Ireland
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Mar 2011 - Nov 2017
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Xerox
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United States
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Business Consulting and Services
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700 & Above Employee
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Director HRO Service Delivery IT, ACS Ireland Country Manager
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Feb 2003 - Apr 2011
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Motorola Mobility (a Lenovo Company)
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United States
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Computers and Electronics Manufacturing
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700 & Above Employee
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EMEA HRIS Manager, Global Project Manager, HRIS Director
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1996 - 2003
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Software Engineer, Systems and Network Administrator
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Apr 1990 - 1996
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N.T.S. / innoSoft GmbH
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Munich Area, Germany
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Software Engineer
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Jun 1989 - Mar 1990
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Education
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University College Cork
Bachelor of Science (B.Sc.) -
Dublin Institute of Technology
Higher Diploma