Experience

Eakas Corporation
• Automotive
• 1 - 100 Employee
• IT Systems Administrator

  • Sep 2022 - Present


Allegion US

• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Information Technology Site Lead

  • Jun 2021 - May 2022

  My primary responsibilities were working with our business partners to review and prioritize requirements and translate those requirements to our Information Technology teams to provide solutions. Working to reinforce our partnership with operations to achieve their goals, assure business continuity and maintain expected customer satisfaction levels and maintain our relationship with corporate IT departments, leading and administering projects from design to implementation. My primary responsibilities were working with our business partners to review and prioritize requirements and translate those requirements to our Information Technology teams to provide solutions. Working to reinforce our partnership with operations to achieve their goals, assure business continuity and maintain expected customer satisfaction levels and maintain our relationship with corporate IT departments, leading and administering projects from design to implementation.



Martin Engineering

• United States
• Mining
• 300 - 400 Employee

• IT Analyst / Corporate Support Specialist

  • 2016 - Aug 2020

  • Assisted in daily management of IT Department including purchasing, vendor management, leasing, service contracts, and licensing while working within IT operational budget • Responsible for all IT related systems at five private locations (domestic and international) for owners, shareholders and executive management• Provided direct IT support and project management for company owners, shareholders, C-level executives and HR Department• Researched, recommended and implemented Board of Directors Management software • Performed Google Workspace administration for domestic and international offices through Google Workspace Administrative Console and Vault for information governance • Utilized virtualization software VMware/Vsphere to establish virtualized service where needed within company operations• Oversaw Mobile Device Management for company devices utilizing MaaS360 and Meraki• Managed all mobile devices for owners, shareholders and executive management • Implemented and managed wireless and cellular device signal boosting utilizing signal amplifiers, microcells and Cradlepoint devices• Prepared video conferencing systems for owners, shareholders and executive management with international business units, offices and personal residences• Created digital signage program for corporate visitors centers to feature company offerings and solutions for customers as well as training for employees Show less

• Global IT Security Analyst

  • 2015 - 2016

  • Developed overall cyber-security plan for company’s IT structure including 21 global business units and 5 private residences • Evaluated and utilized SIEM platform, network monitoring, wireless management, data security, inside threat protection, AI/Machine learning, IOT monitoring and SSO authentication to maintain company’s data security and integrity • Recommended security practices and policies, collaborated with management to implement and enforce policies and created documentation for security practices and user training • Participated in company security audits performed by outside vendors as well as establishing internal security audits Show less

• IT Support Specialist / Systems Administrator

  • 2009 - 2015

  • Performed system setup and installation for computers, including hardware, software, peripherals and mobile devices along with asset management and tracking• Provided user training and training materials for operation as well as IT policy and procedures in Windows, iOS, Mac and Android operating systems• Experienced with wide variety of software applications such as Microsoft Office Suite, ERP and CRM applications, web browsers, graphics software, presentation and multimedia applications, education and reference software, including open source software • Hardware and software troubleshooting and repair via helpdesk for incident response and recovery which included tracking tickets through system for reporting and incident trends• Managed software, firmware and driver updates for all hardware, applications, system software and peripherals • Experienced in Ethernet and wireless server and network systems including LAN/WAN, drive mapping, network sharing, domain management, DHCP, active directory, and group policy• Maintained system hardware such as servers, switches, routers, hubs, access points and firewalls• Thorough understanding of telecommunications systems such as VoiP and POTS lines utilizing Zultys and Avaya products and software • Extensive experience with audio and video systems• Worked with system backup (local and offsite)• Recognized as a reliable and knowledgeable resource for all company personnel Show less



The Captain’s Table Restaurant

• Owner / General Manager

  • Jan 2004 - Jan 2009

  Owner/operator of upscale casual steak and seafood restaurant. Involved in all aspects of daily operations of restaurant and full service bar. Managed staff of 25, created menus, booked special events and marketed restaurant. Managed financial operations and created sanitation practices and procedures. Directed purchasing of all food, liquor and equipment items as well as oversaw all aspects of customer service and satisfaction. Owner/operator of upscale casual steak and seafood restaurant. Involved in all aspects of daily operations of restaurant and full service bar. Managed staff of 25, created menus, booked special events and marketed restaurant. Managed financial operations and created sanitation practices and procedures. Directed purchasing of all food, liquor and equipment items as well as oversaw all aspects of customer service and satisfaction.



Heart Of America Restaurant And Inns

• Chief Operating Executive

  • Dec 1997 - Jan 2004

  General Manager for several restaurants within multi-concept regional chain. Responsible for operational and financial management of full service restaurants in Iowa, Illinois and Wisconsin with annual sales over three million dollars. Duties included P&L responsibility, management and staff development, quality assurance and restaurant promotion. Maintained high level of service and quality customer experience. Director of Corporate Wine Program for 14 restaurants in 5 states. Developed wine lists, set up national accounts pricing structure, developed distribution channels and maintained relationships with wineries and distributors. Implemented special events including wine dinners and wine tastings as well as provided training for managers and service staff. Show less