Experience

TCMM Shutter Group

• United Kingdom
• Manufacturing
• 1 - 100 Employee

• Head of Retail Field Operations & Training

  • Oct 2022 - Present

• Head Of Retail Sales

  • Jun 2022 - Oct 2022



Hillarys

• United Kingdom
• Retail
• 300 - 400 Employee

• Specialist Products Design Consultant & Freelance Trainer

  • May 2021 - Jun 2022

• Senior Product Manager

  • Sep 2017 - May 2021

  Joint head of the Product Team, responsible for leading a team of Product Managers, Technical Product Support Manager and Admin Assistant, reporting to the Marketing Director. Managing an annual spend of c£1.5m per annum on new product development.Ownership of product development calendar over 2-3 year cycle to control and prioritise activity on c20 projects each year across multiple brands.Provide leadership to the team who carry out all aspects of product development from conception to launch including product life cycle.

• Product Manager - Technical Window Coverings

  • Aug 2002 - Sep 2017

  Group product management for technical window covering products. All aspects of product management specialising in technical window covering products for multiple channels. Review, design and implementation of new Sampling methodsPhotography management including creative, art direction and overall project management.Leading product launches to sales networks using presentations and launch video including script writing and presenting to camera. Deputy to Head of Product Design (from 2012)

• Retail Training & Operations Manager

  • Jan 1997 - Jul 2002

  Responsible for design and implementation of processes and systems, branch staff and sales/fitter recruitment and induction plus site maintenance.Managing and delivering the training programme including training needs analysis, design and implementation and producing training resources.Seconded into Retail Area Manager role as required, responsible for a territory including retail outlets and self employed sales & installation network.Temporary promotion to National Retail Manager (sickness cover) responsible for 18 showrooms around UK.

• Area Sales Manager

  • Jan 1993 - Dec 1996

• Training Officer

  • Mar 1990 - Jan 1993