Mark Lessard

Technical Support Specialist at Whitcraft Group
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Contact Information
us****@****om
(386) 825-5501
Location
US

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5.0

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Mary Dougherty

Mark Lessard is a go to person, with years of knowledge and always with quick results to any problem that our company had. He was always professional and never left without a solution to our problem, He always went one step further by explaining how the particular problem occurred and at times was ready to give a quick fix so that we could move on until he arrived, He is an asset that we can always count on.

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Experience

  • Whitcraft Group
    • United States
    • Aviation & Aerospace
    • 100 - 200 Employee
    • Technical Support Specialist
      • May 2022 - Present

  • Paradigm Precision
    • United States
    • Aviation & Aerospace
    • 400 - 500 Employee
    • IT Services
      • May 2018 - Jun 2022

  • Edge Technology Group, a THRIVE Company
    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Support Engineer
      • May 2014 - May 2018

      I am working back at George Weiss and Associates as a Support Engineer for Edge Technologies. I am working back at George Weiss and Associates as a Support Engineer for Edge Technologies.

  • ATSG (MTM Technologies)
    • United States
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Technical Support Engineer
      • Jan 2014 - May 2014

      Desktop Support for Webster Bank facility with 800+ employees. Desktop Support for Webster Bank facility with 800+ employees.

  • Tri-Com Consulting Group
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Support Engineer
      • Sep 2013 - Dec 2013

      Supported health care brokers and assistors with the healthcare application. Set up Healthcare fairs at different locations around the state. WAPS and laptops. Supported health care brokers and assistors with the healthcare application. Set up Healthcare fairs at different locations around the state. WAPS and laptops.

  • Weiss Multi-Strategy Advisers
    • United States
    • Investment Management
    • 1 - 100 Employee
    • Desktop Support Technician
      • Apr 2001 - Apr 2013

      Lead IT & Operational Support for the Hartford office. Managed daily IT Service requests using both physical and remote processes to access, troubleshoot and resolve end user hardware and application issues in a high demanding Trading, and back office environment. Also monitored and resolved or escalated broke operational processes, server or production down issues and was the primary support person for all company VIP’s to include the Company Owner, and all Senior partners. Also provided IT support and training to the Owner’s Non-for Profit (NFP) company, Say Yes to Education (SYTE). Received training in OS builds, while using these newly acquired skills in supporting a recent OS and Office rollout that finished on time and within budget.

  • Kimberly Clark Corp.
    • Systems Operator
      • Apr 1989 - Jun 2000

Education

  • Wethersfield High School
    Graduate 1978, General
    1975 - 1978

Community

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