Mark Lee
Operations Manager at SMS plc- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Ben Whitehead
Mark ran our two week training course when I joined iD mobiles retention department. He was crucial in helping me find my feet in the business and get off to a smotth start in the job proper. Though he managed a different team in the department Mark was always a great help when an issue needed passing up the chain or if I had a query about the business. Mark has both highly professional air about him whilst also being friendly and approachable; key traits in a manager. I had also noticed he was often the main vocal force in pushing for innovative changes in the departments operations.
Ben Whitehead
Mark ran our two week training course when I joined iD mobiles retention department. He was crucial in helping me find my feet in the business and get off to a smotth start in the job proper. Though he managed a different team in the department Mark was always a great help when an issue needed passing up the chain or if I had a query about the business. Mark has both highly professional air about him whilst also being friendly and approachable; key traits in a manager. I had also noticed he was often the main vocal force in pushing for innovative changes in the departments operations.
Ben Whitehead
Mark ran our two week training course when I joined iD mobiles retention department. He was crucial in helping me find my feet in the business and get off to a smotth start in the job proper. Though he managed a different team in the department Mark was always a great help when an issue needed passing up the chain or if I had a query about the business. Mark has both highly professional air about him whilst also being friendly and approachable; key traits in a manager. I had also noticed he was often the main vocal force in pushing for innovative changes in the departments operations.
Ben Whitehead
Mark ran our two week training course when I joined iD mobiles retention department. He was crucial in helping me find my feet in the business and get off to a smotth start in the job proper. Though he managed a different team in the department Mark was always a great help when an issue needed passing up the chain or if I had a query about the business. Mark has both highly professional air about him whilst also being friendly and approachable; key traits in a manager. I had also noticed he was often the main vocal force in pushing for innovative changes in the departments operations.
Credentials
-
PRINCE2® Foundation and Practitioner Certification Training
AXELOS Global Best PracticeAug, 2019- Sep, 2024 -
ILM Level 5 Award in Leadership and Management
ILMJun, 2014- Sep, 2024
Experience
-
SMS plc
-
United Kingdom
-
Utilities
-
500 - 600 Employee
-
Operations Manager
-
Jun 2022 - Present
-
-
-
Card Saver Ltd
-
United Kingdom
-
Financial Services
-
1 - 100 Employee
-
Head of Support & Projects
-
Oct 2021 - Jun 2022
-
-
Operations Manager
-
Jun 2021 - Oct 2021
-
-
Customer Support Manager
-
Sep 2020 - Jun 2021
-
-
-
Capita
-
Canada
-
Financial Services
-
1 - 100 Employee
-
Operations Manager
-
Oct 2019 - Sep 2020
-
-
iD Mobile Retentions Manager
-
Aug 2016 - Oct 2019
-
-
Education
-
2013 - 2016
University of Central Lancashire
BA Honours, Community and Social Care:Policy & Practice
Community
