Experience

LiveScore Group

• United Kingdom
• Spectator Sports
• 200 - 300 Employee

• Trading Analyst

  • Feb 2021 - Present



BetVictor

• Gibraltar
• Gambling Facilities and Casinos
• 100 - 200 Employee

• Senior VIP Relationship Manager

  • Jun 2015 - Jan 2021

  As a senior manager in the VIP Department my role involved strategic planning for the acquisition and retention of VIP / HVC customers, customer management/communication and promotional activity. In tandem, I was tasked with the identification of potential VIP / HVC customers via customer analysis and reporting. Collaboration with key departments was paramount, including Trading, Casino Product teams and the Compliance and Safer Gambling team.

• Elite Team Operations Manager

  • Jul 2005 - Jun 2015

  As Elite Team Operations Manager I managed the Elite Team Online and Telephone Betting Support service, with the aim of providing the highest level of customer service to BetVictor’s most valued group of customers. In this role I developed a team of talented industry professionals who shared my vision and high operational standards.



Victor Chandler International

• United Kingdom
• Gambling Facilities and Casinos
• 1 - 100 Employee

• Call Centre Manager

  • Jul 2001 - Jun 2005

  As Call Centre Manager for our UK and International business I was responsible for the daily operations of the department including resource planning, strategy and operations. As Call Centre Manager for our UK and International business I was responsible for the daily operations of the department including resource planning, strategy and operations.



Victor Chandler In

• Senior Horse Racing Trader

  • Jun 1998 - Jun 2001

  As a Senior Trader in the Horse Racing department my role involved risk analysis, customer analysis and ensuring the smooth day-to-day running of a busy full-service racing team. In this role I was regularly called upon to utilise my strong numeracy and betting theory skills, in order to ensure that the business was not over-exposed to risk. This was a decision-making role, and regularly involved working through complex trading and risk management scenarios under extreme time pressure. As a Senior Trader in the Horse Racing department my role involved risk analysis, customer analysis and ensuring the smooth day-to-day running of a busy full-service racing team. In this role I was regularly called upon to utilise my strong numeracy and betting theory skills, in order to ensure that the business was not over-exposed to risk. This was a decision-making role, and regularly involved working through complex trading and risk management scenarios under extreme time pressure.