Experience

Fastrack into Information Technology (FIT)

• Ireland
• Education Administration Programs
• 1 - 100 Employee

• Training And Development Officer

  • Jan 2022 - Present

  FIT (Fast track into Information Technology) is an industry-led initiative which works in close collaboration with government departments and national education and training agencies, local development organisations and a host of community based organisations. FIT’s mission is to promote an inclusive Smart Economy by creating a fast track to marketable technical skills for those at risk of long term unemployment. It is the primary industry skills development initiative facilitating collaboration with government, education and training providers in disadvantaged communities to enable greater access to employment for marginalised job seekers. My current role as a Training & Employment Officer is to oversee the vocational/skills training, career development and mentoring of FIT students ranging from QQI level 4-6. As the first point of contact for students, it is my role to deliver employability training to students and to ensure they are industry-ready upon completion of their course. This training this evolves one to one coaching sessions with students, group workshops and various classes. Duties include; -Career Coaching -Aptitude testing (Diagrammatic, Numeric, Literacy) -CV and interview workshops, mock interviews with one to one feedback for each student. -The development and maintenance of relationships with companies, contracted training companies and Education and Training boards throughout Ireland -Delivering training and resources including all aspects of employability training -Career progression and employment strategies -Ongoing mentoring support -Development, implementation and maintenance of social media marketing campaigns Show less



Specsavers

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Trainer

  • Jun 2018 - Mar 2020

  Delivered tailored training to staff on key areas of sales, customer service and knowledge on optical dispensing. Mentored new staff members and integrating them into the store and motivating them to be successful & confident in their role. Successfully assisting the store to achieve key KPI targets on a weekly basis. Delivered tailored training to staff on key areas of sales, customer service and knowledge on optical dispensing. Mentored new staff members and integrating them into the store and motivating them to be successful & confident in their role. Successfully assisting the store to achieve key KPI targets on a weekly basis.



Vision Express

• United Kingdom
• Retail
• 700 & Above Employee

• Optical Dispenser

  • Jul 2015 - May 2018

  Delivered outstanding customer service. Assisted in achieving store KPI's consistently. Mentored new staff members pro-actively and empowered them to achieve their goals. Entrusted as a store key-holder.

• Regional Development Officer

  • Jun 2013 - Jul 2015

  Working on my own initiative providing training courses on induction, intermediateand expert levels for optical assistants of the company in the Irish region.Successfully delivering training in a classroom setting using PowerPoint, workbooks,training tools and interactive discussions.Organising weekly training courses, monitoring and pro-actively booking staff ontraining events.Reporting to the Regional Manager and Training Manager on a weekly basis