Mark Jones
Benefits Specialist at The Alberta School Employee Benefit Plan (ASEBP)- Claim this Profile
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Bio
Credentials
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Basic Emergency Management
AEMAMay, 2021- Nov, 2024 -
Certified Employee Benefits Specialist (CEBS)
International Foundation of Employee Benefit Plans and Dalhousie UniversitySep, 2009- Nov, 2024 -
Chartered Professional in Human Resources
CPHR AlbertaJun, 2009- Nov, 2024
Experience
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The Alberta School Employee Benefit Plan (ASEBP)
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Canada
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Wellness and Fitness Services
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100 - 200 Employee
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Benefits Specialist
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Nov 2021 - Present
Identify members' needs to provide accurate and timely information about ASEBP benefits programs and services. Conduct assessment of member requirements to make appropriate internal and external referrals. Use problem-solving and communication skills to investigate health-related issues and provide suitable alternatives. • Provide health and benefits information and guidance to members to help them identify, understand, and make informed decisions regarding their benefits coverage, plan options, and health and wellness needs. • Analyze and process member information, referring complex claims and benefit inquiries to the appropriate internal and external resources. • Identify benefits trends and issues. • Ensure the integrity of member data and information. • Accurately document customer interactions.
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Strathcona County
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Canada
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Government Administration
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700 & Above Employee
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Communications Coordinator
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May 2021 - Jun 2021
Research and create news and information articles for intranet site. Develop, write and edit communication pieces including news releases, media advisories, and scripts. Work collaboratively with other communications professionals to develop communication strategies and key messages for target audiences. Proofread and edit communication materials. Build relationships with internal stakeholders from other departments to determine needs and develop appropriate communication materials. Create and produce material for social media
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Special Forces Pension Plan
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Edmonton, Canada Area
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Policy Analyst
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Aug 2019 - Jan 2020
• Provides interpretive services relating to relevant pension legislation, including providing policy support and advice • Leads the identification, development and implementation of plan text, Bylaws, or process documents. • Reviews and updates existing SFPP Corporation administrative pension policies • Provides analysis on the administrative service provider’s quarterly service reports. • Reports any known or potential non-compliance or trends to the Executive Director, Pension Policy and Communications. • Assists the development of communication material for Associations, members and employers relating to implementation of pension policy • Leads review of communications materials (website, member communications, Annual Report). • Leads development of administrative policy documentation. • Supports the development and update of the ERM management model.
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ATB Financial
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Canada
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Banking
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700 & Above Employee
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Sr. Manager, Benefits & Communications
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Jan 2008 - May 2018
I directed HR activities within the Total Rewards program, with accountability for seven direct reports and $4M annual budget. I delivered coaching and mentoring to members of pension and benefits administration teams to develop performance culture as well as supporting the resolution of varied and complex HR issues. I partnered with management and key stakeholders to facilitate continuous improvement and compiled and analysed regulatory reports, mitigated risk, and ensured compliance by implementing and enforcing stringent internal policies and procedures in accordance with legal requirements. * Spearheaded introduction of numerous employee-centric HR policies and programs, including flexible benefit and pension plans as well as completely new maternity leave program. * Administered and reviewed flexible benefit plans to ensure competitiveness as well as responsiveness to employee needs. * Recognized Subject Matter Expert on employee benefits and delivery of high-impact program activities on time, on budget, and aligning with exacting specifications. * Leveraged gift for negotiation and active performance assessment of third-party agencies to maximize value for money. * Optimized training, utilizing presentations, webinars, lunch and learns, and one-on-one meetings, successfully increasing audience impact and driving greater staff engagement. * Created and reviewed job descriptions and accountabilities to ensure accuracy and support governance requirements.
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Operating Engineers Local 955 Trust Funds
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Edmonton, Alberta
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Assistant Administrator
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Jul 2004 - Jan 2008
In my previous position, I oversaw a full slate of HR services from recruitment and onboarding to health and welfare benefits, learning and development, performance assessment, and change management. I led, trained, and supported HR team, with eight direct reports. I controlled finances, in addition to managing million-dollar budgets, expenses, and billing. I devised and implemented HR policies, procedures, and programs to streamline business operations. I also generated performance reports, reviewed findings, and provided recommendations to Administrator and Management Board to aid critical decision-making. * Delivered numerous successful system and process improvements, such as a specially tailored benefit and pension administration system, enhancing HR operations. * Worked closely with employees to align individual and service delivery objectives, driving improved performance, productivity, and morale. * Developed or updated new and existing policies, ensuring consistency with Collective Agreement provisions. * Performed role of trusted advisor to internal stakeholders and business leaders on wide range of HR matters.
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Athabasca University Students' Union
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Canada
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Education Administration Programs
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1 - 100 Employee
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Executive Director
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Dec 2003 - Jul 2004
At Athabasca, I oversaw all aspects of the HR infrastructure in support of operational requirements, including staff management, recruitment, employee relations, and performance management. I served as the central point of contact and liaison for University’s Student Council, Executive Council, students, staff, and key university personnel as well as external stakeholders. I crafted HR policies, procedures, and working practices as well as compiling and analysing performance reports. Lastly, I managed the Students’ Union finances and $500K budget, reporting and completing cash reconciliations. * Steered organisation toward a performance-based culture via the delivery of coaching and mentoring to management teams. * Established top-performing team, overseeing end-to-end hiring process from initial contact through to management and support of staff training programs.
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Education
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2020 - 2021
MacEwan University
Diploma with Distinction, Public Relations/Communications -
2000 - 2002
University of Alberta
Bachelor of Commerce, Human Resources -
1990 - 1995
University of Alberta
Bachelor or Education, Elementary Education
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