Experience

Phoenix Gas Services Ltd

• United Kingdom
• Construction
• 1 - 100 Employee

• Operations Manager Renewables

  • Jul 2021 - Present

• Contract Manager

  • Oct 2020 - Present



DONGARD HEATING AND PLUMBING SERVICES LIMITED

• United Kingdom
• Construction
• 1 - 100 Employee

• Operations Manager

  • Sep 2018 - Oct 2020

  • Managed all aspects of installations and services and maintained excellent standardsnationwide• Implemented new running schemes as part of strategic central heating projects in collaborationwith stakeholders• Ensured compliance with health, safety and gas regulations at all times and remained vigilantfor risks• Communicated with engineers daily through phone calls and managed office staff• Conducted toolbox lectures for staff and submitted tenders with attention to detail and accuracy• Processed payments and quality assured in progress and completed installations



E.ON

• Germany
• Utilities
• 700 & Above Employee

• Heating and generation supervisor

  • Aug 2017 - Sep 2018

  • Supervised the installation of boilers and central heating systems across the North East andMidlands Regions of the UK• Manged customer journeys from initiation to completion and quality assured inspections• Coordinated ways of working with contractors and chaired contractor meeting to reviewperformance and key issues• Guided complex installations, delivered excellent customer services and evaluated post-inspection audit results• Utilised internal systems to update job notes and created reports for audit forms• Issue site instructions to contractors, offered technical advice to energy experts and reviewedtechnical surveys



Coast and country housing

• Heating engineer

  • Oct 2000 - Aug 2017