Experience

Everyone TV
• United Kingdom
• Broadcast Media Production and Distribution
• 1 - 100 Employee
• Operations Engineer

  • Jan 2022 - Present


Freesat

• United Kingdom
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Operations Engineer

  • Apr 2019 - Present

  • Day to day operational support for broadcast platform and backend system using cloud-based infrastructure (Google Compute, AWS) • Managing the DSMCC data carousels (including upgrades) • Working knowledge and daily use of Nevion Muxes • Logging and resolving customer support tickets using Jira and Confluence. • Good understanding and working knowledge of most of the following: -XML, XML processing and validation -Networking technologies -Out of hours support using Pagerduty -System monitoring tools (e.g. Datadog, Runscope) -Automated system configuration tools -Testing software (Test Rail)



Encompass Digital Media, Inc.

• United States
• Broadcast Media Production and Distribution
• 700 & Above Employee

• Playout Supervisor

  • Jan 2016 - Apr 2019

  •Operational Management of a large Playout team. Leading in the project management of service launches and technical changes. •Interface with the senior team to proactively identify and develop new procedures and processes to improve the operation and meet the often rapidly changing needs of the department. •Part of the Line Management for a team of Playout Operators and responsibility for the overall performance of the team. Conduct regular performance reviews (PDR) in line with the HR defined process. •Managing the departmental roster – identifying staffing requirements throughout the year and arranging staff overtime and cover as necessary. •Compile or feed into daily, weekly and monthly reports concerning the availability and performance of playout services provided to internal and external parties. •1st Line support of playout equipment and systems, taking redundancy measures or strategies to maintain service output in the event of faults or breakdowns, and to escalate second line support procedures when appropriate.



Frame 25 Recruitment

• United Kingdom
• Outsourcing and Offshoring Consulting

• Projects Fixed Term

  • Jul 2015 - Sep 2015

  • Carefully selected to help with the management and migration of the new NBCU E! network • Carefully selected to help with the management and migration of the new NBCU E! network



Grass Valley, a Belden Brand

• Technical Account Manager + Group Leader for Stratus Playout (LIVE Cloud based Playout)

  • May 2013 - Jul 2015

  • Group leader for a cloud—based computing service based on Azure platform, resulting in on- demand scalability of computing resources • Responsible for Cloud (Microsoft Azure) and software updates • Attending and coordinating Scrum meetings- the sprint planning meeting would be attended by the product owner, ScrumMaster as well as entire Scrum team. • Team leading in project integrations, project budgeting and Planning • Responsible for a number of customers technical account management (TAM) post-sale, including providing first point of contact support for specific customer accounts.



Ericsson

• Sweden
• Telecommunications
• 700 & Above Employee

• Transmission Controller/Senior Transmission Operator/ Team Leader/ Freelance

  • Apr 2007 - May 2013

  Formally, Technicolor. As a Senior Transmission Operator/Team leader, I’d ensure quality standards and playlist continuity for multiple TV-channels in a playout environment. Formally, Technicolor. As a Senior Transmission Operator/Team leader, I’d ensure quality standards and playlist continuity for multiple TV-channels in a playout environment.



Twickenham Academy

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Teacher- (Leader of IT and Business)

  • Sep 2011 - Apr 2013

  Innovative Teacher and Leader of ICT and Business. I taught IT and Business studies- GCSE to A levels- to students who ranged from 14-18 years old Innovative Teacher and Leader of ICT and Business. I taught IT and Business studies- GCSE to A levels- to students who ranged from 14-18 years old


ABS - Advanced Broadcast Solutions
• VT/ Senior Broadcast Operator:

  • Dec 2006 - Apr 2007


Deluxe Media Europe (formerly ITFC Ltd)

• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Production/Dispatch Assistant:

  • Sep 2006 - Dec 2006

  • Dubbing, legalizing & QC between different formats, standards and aspect ratio conversions. • Dubbing, legalizing & QC between different formats, standards and aspect ratio conversions.


Bid TV
• Production Runner

  • Apr 2002 - May 2003