Experience

Dixon Valve

• United States
• Oil and Gas
• 200 - 300 Employee

• Customer Service Officer

  • Jan 2020 - Present



Telstra

• Australia
• Telecommunications
• 700 & Above Employee

• Sales Consultant & account management

  • Aug 2011 - Dec 2019



Mo's Mobiles

• Manager

  • Apr 2011 - Aug 2011

  · Identifying and selling tailored mobile telecommunication solutions for clients · Building rapport with each and every client · Securing on-the-spot sales and future business · Handling customer issues and objections · Managing inventory · Identifying and selling tailored mobile telecommunication solutions for clients · Building rapport with each and every client · Securing on-the-spot sales and future business · Handling customer issues and objections · Managing inventory



Fone Zone

• Telecommunications
• 1 - 100 Employee

• Store Manager

  • Dec 2010 - Apr 2011

  · Identifying and selling tailored mobile telecommunication solutions for clients· Staff coaching and development· Managing day-to-day retail business· Managing inventory· Applying and imparting knowledge of Siebel Telstra System

• Assistant Store Manager

  • May 2009 - Dec 2010

  · Identifying and selling tailored mobile telecommunication solutions for clients· Managing day-to-day retail business· Managing inventory· Managing and monitoring staff in line with KPIs and sales targets



Flight Centre Travel Group

• Australia
• Travel Arrangements
• 700 & Above Employee

• Travel Consultant

  • Oct 2008 - Dec 2008

  · Identifying and selling tailored travel solutions for clients (including the provision of quotes, deal negotiation and closing sales) · Identifying and selling tailored travel solutions for clients (including the provision of quotes, deal negotiation and closing sales)



Myer Southland ­ Cheltenham

• Team Leader

  • Jun 2001 - Sep 2008

  · Selling a broad range of products to a wide and varied customer group · Knowledge development and transfer across a broad product range · Assisting customers and staff identify the right product solution(s) for their needs · Staff management and leadership · Recipient of many customer service satisfaction letters, highlighting exceptional service · Selling a broad range of products to a wide and varied customer group · Knowledge development and transfer across a broad product range · Assisting customers and staff identify the right product solution(s) for their needs · Staff management and leadership · Recipient of many customer service satisfaction letters, highlighting exceptional service



GNC Livewell ­ Toorak

• Personal Assistant

  • Jan 2000 - Feb 2000

  · Assisting with the establishment and set up of a new GNC store · Merchandising stock and displays · Ticketing and general control of new products · Assisting with the establishment and set up of a new GNC store · Merchandising stock and displays · Ticketing and general control of new products