Mark Hopper

Business Improvement Manager at ConnectEast Group
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Melbourne Area, AU
Skills

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Experience

  • ConnectEast EastLink
    • Australia
    • Truck Transportation
    • 1 - 100 Employee
    • Business Improvement Manager
      • 2008 - Present

    • Senior Business Analyst
      • Sep 2007 - Present

  • Origin Energy
    • Australia
    • Utilities
    • 700 & Above Employee
    • Mass Market Gas Manager
      • Oct 2002 - Aug 2007

      Manager Gas Billing, transfers and B2B, relationship management Manager Gas Billing, transfers and B2B, relationship management

  • Citipower Pty
    • Call Centre Operations Manager
      • 1997 - 2003

  • CitiPower
    • Call Centre Operations Manager
      • Nov 1998 - Oct 2002

      Call Centre Ops Manager, 80 staff inbound primarily, cross skilling and selling opportunities. New market opening, new syste and change management. Positive morale builder and strong leadership skills Call Centre Ops Manager, 80 staff inbound primarily, cross skilling and selling opportunities. New market opening, new syste and change management. Positive morale builder and strong leadership skills

Education

  • RMIT University
    1994 - 1995

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