Mark Hollands

Data Analyst at BLAZESOFT
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Toronto Area, Canada, CA

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Experience

    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Data Analyst
      • Sep 2022 - Present

  • Toronto Public Health
    • Toronto, Ontario, Canada
    • Covid-19 Contact Tracing Department (Contract)
      • Dec 2020 - Mar 2022

      -Responsible for data management of COVID-19 contact tracing for 2 of the city’s 21 Communicable Disease Investigators in a dynamic, hybrid environment. -Processed out of province submissions in CoVaxON, the Ontario COVID- 19 vaccination database. -Identified potential vaccine certificate fraud through knowledge of changing foreign vaccines and policies as well as Canadian municipal, provincial, and federal policies. -Developed a quality assurance process to address challenges faced by data entry team. -Coached new staff on data entry and foreign vaccines and policies, and led staff meetings. -Managed records and schedules from unionized staff across 3 collective agreements. -Contacted clients for documentation, and developed and implemented excel trackers with automated metrics and charts for reporting Show less

    • Canada
    • Government Administration
    • 700 & Above Employee
    • Pool Manager
      • Jun 2013 - Sep 2020

      -Promoted through tenure and competence to role of Pool Manager, accountable for administration and operation of the site pool and all on-site programs. -Supervise staff teams of up to 12 people and reported daily on onsite operations. -Manage inventory of on-site supplies and project future usage. -Managed and documented medical issues including making EMS calls. -Review staff lesson plans and report cards for swimming lessons as well as being a liaison with parents. -Proactively resolve client concerns. Show less

Education

  • Queen's University
    BScH - Statistics
  • Cornell University
    Certificate, Machine Learning

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