Mark Hollands
Data Analyst at BLAZESOFT- Claim this Profile
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Bio
Experience
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BLAZESOFT
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Canada
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IT Services and IT Consulting
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1 - 100 Employee
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Data Analyst
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Sep 2022 - Present
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Toronto Public Health
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Toronto, Ontario, Canada
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Covid-19 Contact Tracing Department (Contract)
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Dec 2020 - Mar 2022
-Responsible for data management of COVID-19 contact tracing for 2 of the city’s 21 Communicable Disease Investigators in a dynamic, hybrid environment. -Processed out of province submissions in CoVaxON, the Ontario COVID- 19 vaccination database. -Identified potential vaccine certificate fraud through knowledge of changing foreign vaccines and policies as well as Canadian municipal, provincial, and federal policies. -Developed a quality assurance process to address challenges faced by data entry team. -Coached new staff on data entry and foreign vaccines and policies, and led staff meetings. -Managed records and schedules from unionized staff across 3 collective agreements. -Contacted clients for documentation, and developed and implemented excel trackers with automated metrics and charts for reporting Show less
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City of Toronto
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Canada
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Government Administration
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700 & Above Employee
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Pool Manager
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Jun 2013 - Sep 2020
-Promoted through tenure and competence to role of Pool Manager, accountable for administration and operation of the site pool and all on-site programs. -Supervise staff teams of up to 12 people and reported daily on onsite operations. -Manage inventory of on-site supplies and project future usage. -Managed and documented medical issues including making EMS calls. -Review staff lesson plans and report cards for swimming lessons as well as being a liaison with parents. -Proactively resolve client concerns. Show less
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Education
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Queen's University
BScH - Statistics -
Cornell University
Certificate, Machine Learning