Experience

Phlexglobal

• United Kingdom
• Pharmaceutical Manufacturing
• 200 - 300 Employee

• TMF Portfolio Lead

  • Oct 2021 - Present

• TMF Study Owner

  • Nov 2020 - Present



AccuQuest Hearing Centers

• United States
• Medical Practices

• Phone Coach/ PCC Associate

  • Jun 2019 - Aug 2020

  Remote training of new Patient Care Coordinators (PCC) across all clinics in the continental U.S.; Monitoring of PCC performance with daily reporting to Corporate offices, including performance metrics; Working with the corporate management team and local office practitioners to improve PCC performance; Concentration of coaching was patient intake, clinic phone call performance, systems and general practices. Conducted over 100 new employee/ on boarding coaching/ training sessions (each employee received a minimum of 6 training sessions over a 9 week period) during my time in this position; (position eliminated due to COVID-19). Show less

• Patient Care Coordinator/ Office Manager

  • Jan 2018 - Jun 2019

  Manage all clinic operations; schedule patient appointments for 2 practitioners; Patient intake; Patient record maintenance (electronic and paper formats); Insurance benefit verification; Daily financial reconciliation and reporting; Clinic supply inventory management; Maintenance and repair of patient hearing aids; Patient consultation on use and self-maintenance of hearing devices; Assist in training new regional PCCs; Maintain continual contact with patients including follow-up with patients who were overdue for visits with our practitioners; Patient acquisition. I was promoted from this position into a corporate role. Show less



Wade Jurney Homes

• United States
• Real Estate
• 1 - 100 Employee

• Sales Consultant/ Branch Manager

  • Mar 2016 - Sep 2017

  Employee and office management; Meet new homes sales forecasts, client / closing scheduling; Leading and managing successful collaborations with new home buyers, mortgage companies, attorneys, county permitting offices and supporting construction staff; Under my leadership, we were successful in doubling the prior years sales and leading the NC/ SC coastal division in sales; Streamlining processes and gained efficiencies and enhanced / created processes and supporting documents to increase and surpass quality standards, becoming the training site for all new employees in the division. This position ended due to a new company strategy of selling new homes exclusively online, which resulted in the closure of our sales office. Show less


UCB
• Apparel & Fashion
• 1 - 100 Employee
• Global Head, Trial Master File Management

  • Sep 2001 - Nov 2014

Schwarz Biosciences
• Pharmaceutical Manufacturing
• 1 - 100 Employee
• Manager, Electronic Document Management

  • Sep 2001 - Sep 2007

Triangle Pharmaceuticals/ now GILEAD
• Clinical Data Scientist

  • Feb 1998 - Aug 2001

United Healthcare
• Hospitals and Health Care
• 1 - 100 Employee
• Associate Director, Clinical Data Management

  • Oct 1996 - Oct 1998

InSite Clinical Trials
• United States
• Pharmaceutical Manufacturing
• Associate Manager, Data Management

  • 1996 - 1998

Quintiles
• Spain
• Project Manager/ Drug Safety Associate

  • Mar 1992 - Sep 1996

ClinTrials
• United Kingdom
• Biotechnology Research
• Clinical Data Associate

  • Mar 1989 - Feb 1992