Mark Hicks

Manager, Exhibitor Services at Coastal International
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Contact Information
Location
San Antonio, Texas Metropolitan Area
Languages
  • Spanish Full professional proficiency
  • French Limited working proficiency
  • Portuguese Elementary proficiency

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Experience

    • United States
    • Events Services
    • 1 - 100 Employee
    • Manager, Exhibitor Services
      • Sep 2019 - Present

      Manage experienced crews for setup and teardown of trade show booths. Requires coordination of labor, construction, shipment of equipment, and some very interesting, on-the-fly trouble shooting. Manage experienced crews for setup and teardown of trade show booths. Requires coordination of labor, construction, shipment of equipment, and some very interesting, on-the-fly trouble shooting.

    • United States
    • Events Services
    • 1 - 100 Employee
    • Manager, Exhibitor Services
      • May 2019 - Present

      Manage experienced crews for setup and teardown of trade show booths. Requires coordination of labor, construction, shipment of equipment, and some very interesting, on-the-fly trouble shooting. Manage experienced crews for setup and teardown of trade show booths. Requires coordination of labor, construction, shipment of equipment, and some very interesting, on-the-fly trouble shooting.

    • Real Estate
    • 1 - 100 Employee
    • Parental Caregiver
      • Dec 2019 - Present

      Two months before COVID, I became emergency caregiver for my elderly mother who had broken her leg. Both parents have since experienced mental decline and frequent caregiving became necessary. I am now looking to hire someone full-time to take over these duties. Two months before COVID, I became emergency caregiver for my elderly mother who had broken her leg. Both parents have since experienced mental decline and frequent caregiving became necessary. I am now looking to hire someone full-time to take over these duties.

    • United States
    • Ranching
    • 1 - 100 Employee
    • Ranch Manager
      • 2001 - Present

      In charge of all aspects of a professional working cattle ranch. In charge of all aspects of a professional working cattle ranch.

    • Market Research
    • Senior Director, Chemicals & Materials
      • Jul 2016 - Jul 2017

      Responsible for global business development, strategic planning, and sales for Chemicals & Materials consulting business in a start-up environment. Built and managed company's first integrated global Chemicals & Materials sales team for 450+ strategic accounts, primarily with $10+ billion in turnover. Managed and trained team of US-based senior account directors and associated sales and support staff in India. Responsible for global business development, strategic planning, and sales for Chemicals & Materials consulting business in a start-up environment. Built and managed company's first integrated global Chemicals & Materials sales team for 450+ strategic accounts, primarily with $10+ billion in turnover. Managed and trained team of US-based senior account directors and associated sales and support staff in India.

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Director / New Business Development - TechVision (Technical Insights) - North America
      • Feb 2014 - May 2016

      Managed the North American sales team located in Manhattan and India. Responsible for regional annual sales target, sales planning, and business development. Executed consistent sales growth each year. Member of global steering committee for input into planning the overall annual direction of the business unit including research coverage. Steered the content and execution of divisional automated marketing campaigns. Corporate Trainer for sales and product-related items for this business unit.Clients included Chief Technology Officers and R&D / Innovation executives covering all manufacturing industries (most especially chemicals, materials, automotive, energy, agriculture, oil & gas, and healthcare companies) as well as corporate, government, and university laboratories. Show less

    • Director / New Business Development - Chemicals, Materials, Food & PPE - North America
      • May 2013 - May 2016

      Managed the North American sales team located in San Antonio and India. Supervised South American regional sales team in São Paulo, Brazil (2014-2015). Responsible for regional annual sales target, sales planning, and business development. Member of global steering committee for input into planning the overall annual direction of the business unit including research coverage. Steered the content and execution of divisional automated marketing campaigns. Trained North American new employees (company-wide) for corporate orientation and all new sales employees for sales processes and our CRM system.Clients included C-level executives and Directors of Marketing & Corporate Development for companies active in the chemical, material (plastics, coatings, etc.), food ingredient, agriculture, nutrition, automotive, healthcare, oil & gas, and PPE (personal protective equipment) sectors. Show less

    • Manager / New Business Development - Chemicals, Materials, Food & PPE - North America
      • Feb 2011 - Apr 2013

      Managed the North American sales team located in San Antonio and India. Responsible for regional annual sales target, sales planning, and business development. Clients included C-level executives and Directors of Marketing & Corporate Development for chemical, material, food ingredient, agriculture, nutrition, and PPE (personal protective equipment) companies.

    • Strategic Account Manager
      • Sep 2004 - Feb 2011

      Managed own account book along with serving as North America Team Leader for our San Antonio, Buenos Aires, and India-based sales team for syndicated research and consulting products within the chemicals, materials, food ingredient, nutrition, and personal protective equipment (PPE) industries. Client size ranged from startups to global 1,000 companies (over $30 billion in turnover).

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 100 - 200 Employee
    • Manager, Latin America & the Caribbean
      • 1996 - 2003

      Directed all aspects of business for sales of new equipment, service, and parts into Latin America and the Caribbean, including marketing, advertising, and international shipping/customs clearance for sales to dealerships, furniture/appliance stores, hotels, and governments. Extensive travel. Headed up Mexico NOM certification process for 5 product lines, directing the Engineering and Marketing departments on requirements and changes needed each year. Served on the Mexican government's NOM committee for HVAC manufacturers to report feedback on proposed new consumer product legislation. Created incentive programs for large dealerships to stock extra product and serve as distributors to smaller dealers, ensuring speedy product availability. Streamlined corporate and dealer level advertising and marketing into a cohesive plan for the entire region. Reviewed all international sales literature and edited Spanish and French versions. Appeared in numerous internal corporate videos. Show less

    • United States
    • Machinery Manufacturing
    • 300 - 400 Employee
    • Manager, Latin America
      • 1993 - 1995

      Maintained personal sales while managing Zimmatic dealership network and sales in the areas of Northern Mexico, Central and South America. Included recruitment, setup, and training of new dealerships, elimination of ineffective dealerships, coordination of marketing, and inside/outside sales calls to customers in the region. Enhanced regional brand presence by creating a system of advertising credits for dealerships at specific sales plateaus. Planned and conducted an annual Sales & Service Seminar for dealerships in Mexico & Central America where we reviewed the newest products and features, sales techniques, and discussed/demonstrated specific service related issues/procedures with our US-based Service Manager. Created a scoring system to rate and rank each dealership in order to create transparency and competition. Scores focused on new equipment sales, spare parts sales, number of service support tickets, high client satisfaction, marketing efforts, etc. Show less

    • Regional Coordinator, Latin America
      • 1991 - 1993

      Supported Sales Managers for Latin America, Europe, and the Middle East through the design of self-propelled agricultural irrigation systems for farms and ranches; coordination of communication pertaining to new equipment, service questions, and parts orders; preparation of sales quotes and agreements; responding to inquiries generated from trade journals, radio, and newspapers; and translation of English production information into Spanish and French. Redesigned the International Division's spare parts order process and significantly reduced shipment errors in the Latin American region. Show less

    • Government Administration
    • 700 & Above Employee
    • Small Business Trade Policy Analyst
      • Jan 1990 - Jun 1990

      Worked within the International Trade Administration. Concentrated efforts on forming a new organization: the Transatlantic Trade Association for Small/Medium Enterprises - prepared a needs assessment and goals, comprehensive proposal package, 5-year budget, and extensive list of sources for seed money. Secured position through competitive application via Thunderbird. Worked within the International Trade Administration. Concentrated efforts on forming a new organization: the Transatlantic Trade Association for Small/Medium Enterprises - prepared a needs assessment and goals, comprehensive proposal package, 5-year budget, and extensive list of sources for seed money. Secured position through competitive application via Thunderbird.

    • United States
    • Legislative Offices
    • 700 & Above Employee
    • Legislative Intern
      • Jan 1988 - Jan 1988

      Served as legislative intern for Rep. Paul Colbert of Houston. Secured position via Austin College. Served as legislative intern for Rep. Paul Colbert of Houston. Secured position via Austin College.

Education

  • Thunderbird School of Global Management
    MBA, International Management
  • Austin College
    BA, International Studies, Spanish

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