Experience

Mr Fothergill's Seeds Ltd

• United Kingdom
• Retail
• 1 - 100 Employee

• Warehouse Operator

  • Oct 2022 - Present



DIGI Europe Ltd

• United Kingdom
• Machinery Manufacturing
• 1 - 100 Employee

• Quality Assurance Inspector

  • Aug 2018 - Aug 2020



South Staffs Water

• United Kingdom
• Utilities
• 100 - 200 Employee

• water quality sampling technician

  • Mar 2018 - Jul 2018



SRG

• United Kingdom
• Staffing and Recruiting
• 200 - 300 Employee

• Contractor for Cambridge Water/South Staffs Water

  • Sep 2017 - Mar 2018



Janus Technology

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Test Technician

  • Jan 2015 - Mar 2017

  • Assembling and configuring home-automation equipment ready for test. • Running internally designed test plans on software for a number of different types of equipment; including audio-visual, heating, lighting and security systems. • Bug-finding, information-gathering via debug systems and reporting via JIRA issue-tracking system. • Writing user documentation and implementation notes for the software on test. • First line support for the company’s products via phone and email. • Assembling and configuring home-automation equipment ready for test. • Running internally designed test plans on software for a number of different types of equipment; including audio-visual, heating, lighting and security systems. • Bug-finding, information-gathering via debug systems and reporting via JIRA issue-tracking system. • Writing user documentation and implementation notes for the software on test. • First line support for the company’s products via phone and email.



IOT & Approval Solutions LTD

• Stow-Cum-Quy, Cambridgeshire

• Field test technician

  • Feb 2012 - Oct 2014

  • Running GCF standard test plans and customer specific test plans on GSM and UMTS (and some LTE) prototype development devices, both as PCB and market standard form factors on live networks both in static and mobility situations, within the UK and in Munich, Germany with a working knowledge of networks in those locations. • Working with MMI GUI and AT commands to carry out tests. • Performance testing of data throughputs and MO/MT calls. • Working closely to the GSMA TS.11 Device Field and Lab Test Guidelines documentation and making use of Annex B network infrastructure documents to check on supported network technologies. • Experience of using Qualcomm eXtensible Diagnostic Monitor (QXDM) logging tool to check on the OTA messages passed to and from the device and network on devices using Qualcomm chipsets, Android ADB Logcat for devices using the Android OS and a number of other customer-specific logging tools. Show less



Prolog

• Printer operative

  • 2008 - 2012

  • Quality control of large volume laser printing of letters, leaflets and booklets• Proof-reading of output to ensure the finished product meets the customer requirements.• Creating computerised order reports to produce pick-lists and pack-notes for the warehouse including reporting issues to account managers

• First line computer systems support

  • 2005 - 2008

  • System administration including creation of user accounts and user privilege assignment• Troubleshooting and fault-finding hardware and software issues• Responsible for server backup and disaster recovery systems

• Call centre operator

  • Sep 2002 - 2005

  • Handling incoming calls for various companies, including Internet Service Providers and mail order catalogue companies. • Inputting and retrieving customer data on computer systems to help answer a multitude of queries and solve customer issues. • Dealing with customer queries and complaints • Towards the end of this period I was in charge of a small team of operators on a broadband order chasing phone line providers for fault resolution.