Mark Germain
Director of Commercial Support at Telenor Maritime- Claim this Profile
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Topline Score
Bio
LinkedIn User
I worked with Mark on several operationally complex proposals from inception to contract signature. Mark was highly skilled in managing internal stakeholders and being able to make important decisions very quickly. He is an expert negotiator and can distinguish between the 'nice to have' and the 'very important' in negotiations. I have witnessed him diffuse potentially damaging situations with ease, and have seen him step in and recover deteriorating business relationships. He maintains his composure during high stress moments, and most important of all is always courteous and respectful with his colleagues (even those far junior to him!).
LinkedIn User
I worked with Mark on several operationally complex proposals from inception to contract signature. Mark was highly skilled in managing internal stakeholders and being able to make important decisions very quickly. He is an expert negotiator and can distinguish between the 'nice to have' and the 'very important' in negotiations. I have witnessed him diffuse potentially damaging situations with ease, and have seen him step in and recover deteriorating business relationships. He maintains his composure during high stress moments, and most important of all is always courteous and respectful with his colleagues (even those far junior to him!).
LinkedIn User
I worked with Mark on several operationally complex proposals from inception to contract signature. Mark was highly skilled in managing internal stakeholders and being able to make important decisions very quickly. He is an expert negotiator and can distinguish between the 'nice to have' and the 'very important' in negotiations. I have witnessed him diffuse potentially damaging situations with ease, and have seen him step in and recover deteriorating business relationships. He maintains his composure during high stress moments, and most important of all is always courteous and respectful with his colleagues (even those far junior to him!).
LinkedIn User
I worked with Mark on several operationally complex proposals from inception to contract signature. Mark was highly skilled in managing internal stakeholders and being able to make important decisions very quickly. He is an expert negotiator and can distinguish between the 'nice to have' and the 'very important' in negotiations. I have witnessed him diffuse potentially damaging situations with ease, and have seen him step in and recover deteriorating business relationships. He maintains his composure during high stress moments, and most important of all is always courteous and respectful with his colleagues (even those far junior to him!).
Experience
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Telenor Maritime
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Norway
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Telecommunications
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1 - 100 Employee
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Director of Commercial Support
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Mar 2021 - Present
Primary areas of focus will be the implementation of sales processes that empower the salesforce to pursue new business opportunities while highlighting those that are due to be renegotiate with existing customers. Additionally, we will focus on developing the tools and strategies to be more efficient and successful during the Tender and Contracting phases of the business cycle. Enhanced focus will be placed on providing the salesforce with key market intelligence information in the most efficient and timely manner.
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Survitec Group Ltd.
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United Kingdom
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Maritime Transportation
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700 & Above Employee
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Global Head of Bids & Tenders
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Feb 2017 - Feb 2021
Developed and implemented global routines for bidding and contracting with major global customers. Established a global sales operations team to support the Marine division's salesforce with all formal quotation and contracting activities. Mentored Key Account Managers on negotiation and contracting techniques. I was handpick for this role based upon my former experience at Wilhelmsen. Developed and implemented global routines for bidding and contracting with major global customers. Established a global sales operations team to support the Marine division's salesforce with all formal quotation and contracting activities. Mentored Key Account Managers on negotiation and contracting techniques. I was handpick for this role based upon my former experience at Wilhelmsen.
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Wilhelmsen group
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Norway
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Government Administration
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700 & Above Employee
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Global Commercial Director & EurAm Regional Director
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Feb 2015 - Feb 2017
I was responsible for global sales and commercial product management. Full P&L responsibility for all Euram (areas outside of Asia) operations as well as a member of the senior management team. Board member for several group companies. Dealt with large commercial contracts, set up an electronic bidding & discount approval system designed to automate the entire process. I also recruited key personal and dealt with letting people go when reorganizing the company structure.
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Regional Director EurAm (Europe, ME, Americas)
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Jun 2013 - Apr 2015
Took a loss-making area and led it to become the company’s best performing business unit in under 12 months. Consolidated newly acquired Firefighting businesses into WTS structure on time and under budget. Consistently exceeded growth and profit targets, as well as helping to establish the necessary routines and organizational structure within in Europe, Middle East, Africa and the US areas.
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Wilhelmsen group
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Norway
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Government Administration
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700 & Above Employee
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SVP Global Sales & Marketing
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Feb 2010 - Feb 2012
Member of the management team tasked with creating the WTS organization (merged three business areas into one global structure). Implemented a global key account structure and standardized sales processes Developed standard contracting processes and planned and led all necessary rebranding activities. Responsible for global CRM implementation (Salesforce.com). I was handpicked for this job by the CEO who wanted me to have an extra focus on rebranding, product strategy and implementation of sales processes.
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ASSA ABLOY Global Solutions | Hospitality
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Sweden
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Hospitality
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400 - 500 Employee
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Executive Vice President of Strategic Initiatives
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2004 - Mar 2009
Member of Executive Management Team where I led restructuring activities of the Swedish based TimeLox business. Responsible for Global Marine Sales/Service Division (Cruise), restructuring of global customer service activities and key global transportation renegotiation initiatives. I also led the team responsible for establishing a production facility in China and the consolidation of other manufacturing facilities. Handpicked to handle very large strategic projects that were critical to the success of the business.
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Vice President Branding & Global Key Accounts
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2002 - 2004
Vice President Branding and Global Key Accounts Responsible for developing & executing corporate branding initiatives Successfully implemented ASSA ABLOY’s first global vertical segment structure (all hospitality related brands under a single Parent Brand & Management structure)Responsible for all Major Account Sales and Marketing ActivitiesMember of Executive management team. I was handpicked by CEO to be responsible for these activities.
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Vice President
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1998 - 2002
Built the Elsafe brand to become the leading electronic safe brand within the Hospitality and Cruise industry’s worldwideResponsible for developing & executing corporate branding initiatives Successfully implemented ASSA ABLOY’s first global vertical segment structure (all hospitality related brands under a single Parent Brand & Management structure)Responsible for all Major Account Sales and Marketing ActivitiesMember of Executive management team. I was handpicked by CEO to be responsible for these activities.
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Lyng Triangel AS
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Norway
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Business Supplies & Equipment
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1 - 100 Employee
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Director International Sales & Marketing
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1994 - 1998
Responsible for establishing & maintaining international sales channels Developed marketing strategies & sales material and designed new products for international markets. I came to Norway in October 1993 and volunteered for the Leksvik industry council where I met leaders of the locally based companies. From these contacts I was hired by the owner of Lyng Triangel to help expand and set up new markets internationally. Focus on product management, sales and marketing. Responsible for establishing & maintaining international sales channels Developed marketing strategies & sales material and designed new products for international markets. I came to Norway in October 1993 and volunteered for the Leksvik industry council where I met leaders of the locally based companies. From these contacts I was hired by the owner of Lyng Triangel to help expand and set up new markets internationally. Focus on product management, sales and marketing.
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Circuit City
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Technology, Information and Internet
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700 & Above Employee
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Consumer Electronics Store Manager
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Mar 1989 - Apr 1993
Responsible for all aspects of store operations & sales, managed up to 140 employees per location. Member of Divisional management team 2-time manager-of-the-year award winner (only repeat winner, 1500 store managers). Achieved 50 million dollars’ in annual sales volume in largest managed location. Overall management responsibilities for entire staff, up to 400 - 500 during the sessional fluctuations. Hiring, training, coaching staff, overseeing payroll and store profitability. Responsible for all aspects of store operations & sales, managed up to 140 employees per location. Member of Divisional management team 2-time manager-of-the-year award winner (only repeat winner, 1500 store managers). Achieved 50 million dollars’ in annual sales volume in largest managed location. Overall management responsibilities for entire staff, up to 400 - 500 during the sessional fluctuations. Hiring, training, coaching staff, overseeing payroll and store profitability.
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The Federated Software Group, Inc.
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United States
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IT Services and IT Consulting
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Store Manager 5 year. Sales Manager 2 years. Sales consultant 2 years
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Jun 1979 - Jun 1989
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Education
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El Camino College