Experience

Sling TV

• United States
• Entertainment Providers
• 300 - 400 Employee

• Manager, Data Science

  • Aug 2022 - Present



DISH Network

• United States
• Telecommunications
• 700 & Above Employee

• Finance Manager III

  • Sep 2021 - Aug 2022

  - Build the annual budget for 7 lines of business totaling over $350M in costs - Present monthly budget variance analysis to executive leadership - Improved tracking process for purchase orders and invoice payments by using an internal tool - Redesigned monthly financial review slides that had been used for 5+ years

• Data Science Manager II & III, Advanced Analytics and Modeling

  • Aug 2016 - Sep 2021

  - Built a machine learning model (recommendation tool) to predict the best programming package for customers - Managed teams of data scientists including a manager with additional data analysts - Hired, trained, and developed new team members - Created a pro-active campaign using a random forest ML model to predict signal degradation that needed intervention from a technician - Budgeted for several departments based on forecasts - Forecasted impact and tracked performance of… Show more - Built a machine learning model (recommendation tool) to predict the best programming package for customers - Managed teams of data scientists including a manager with additional data analysts - Hired, trained, and developed new team members - Created a pro-active campaign using a random forest ML model to predict signal degradation that needed intervention from a technician - Budgeted for several departments based on forecasts - Forecasted impact and tracked performance of large cost-saving opportunities including pro-active programs - Identified the root causes of data variances from comparable groups - Located flaws in the data and recommended necessary corrections

• Data Analytics Manager I – Technical Operations Analytics

  • Jul 2016 - Sep 2018

  - Created automated daily reporting for channel takedowns, including a calculation of additional calls - Altered a pay-for-performance structure, resulting in a decrease in truck rolls that saved $50 million in 2017 - Built a self-serve tool that allows analysts to quickly access ad hoc data and make decisions - Created real-time, comprehensive, and actionable analytics that used an automated email alert based on call volume

• Data Analyst II – Technical Operations Analytics

  • Jul 2013 - Aug 2016

  - Produced fact-based analysis that changed transfer logic and saved over $1 million per year in repair work orders - Changed priority queueing to increase resolutions and employee morale, while decreasing repeats - Analyzed financial impacts of the outbound team and the best way to expand their customer impact - Adjusted seasonal numbers to better identify trends in the volume of truck rolls



TIAA

• United States
• Financial Services
• 700 & Above Employee

• Individual Consultant

  • Aug 2007 - Jul 2013

  - Mentored new employees in an official capacity to supplement training - Analyzed participants’ data to research and resolve difficult issues - Served on the problem-solving team, to analyze and solve root causes and make operational improvements  Doubled the sales goal for three consecutive years - Mentored new employees in an official capacity to supplement training - Analyzed participants’ data to research and resolve difficult issues - Served on the problem-solving team, to analyze and solve root causes and make operational improvements  Doubled the sales goal for three consecutive years



Columbia Threadneedle Investments, US

• United States
• Financial Services
• 700 & Above Employee

• 529 Servicies Representative

  • Jun 2004 - Jul 2007

  - Promoted to the 529 specialty group after just 6 months on the job - Transitioned through mergers at the company and fund level, including communicating details to the clients - Promoted to the 529 specialty group after just 6 months on the job - Transitioned through mergers at the company and fund level, including communicating details to the clients