Mark Gargano

Senior Director Data Governance and Privacy at Concerto HealthAI
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Contact Information
us****@****om
(386) 825-5501
Location
North Haven, Connecticut, United States, US

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Credentials

  • FAST Facilitation Training
    FAST Facilitation Terrence Metz
    Sep, 2006
    - Nov, 2024
  • PMI PMP
    Project Management Institute
    Sep, 2005
    - Nov, 2024

Experience

    • United States
    • Biotechnology Research
    • 700 & Above Employee
    • Senior Director Data Governance and Privacy
      • Oct 2019 - Present

      Responsible to CTO and senior management for building out a compliant, best-in-class Data Governance process including: 1) owning the strategy, roadmap and execution of Concerto’s complex data ecosystem, 2) ensuring total compliance for contractual obligations and ensuring data governance infrastructures are well maintained and 3) to lead and guide best practice in this critical functional area. • Establish and manage an enterprise data governance implementation roadmap, including strategic priorities for development of information-based capabilities• Launch an enterprise wide data governance framework, with a focus on improvement of data quality and the protection of sensitive data through modifications to organization behavior policies and standards, governance metrics, processes and data architecture• Establish traceability of key data elements across all process and data extraction tools through a systems perspective• Review current practices and improve the processes related to data governance to ensure clear accountability for stewardship of the Concerto HealthAI's principal information assets• Serve as a liaison between Business and Functional areas and technology to ensure that data related business requirements for protecting sensitive data are clearly defined, communicated and well understood and considered as part of operational prioritization and planning• Develop & maintain inventory of the enterprise information maps, including authoritative systems and owners• Facilitate the development and implementation of data quality standards, data protection standards and adoption requirements across the enterprise• Define indicators of performance and quality metrics and ensure compliance with data related policies, standards, roles and responsibilities, and adoption requirements.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Data Governance Officer - Watson Health
      • Jan 2017 - Sep 2019

      Serve in conjunction with IBM Watson Health Data Governance Board to define, design, develop, implement and maintain/manage the Data Governance and Data Stewardship policies, processes and toolsets as part of the IBM Watson Health Data Governance Strategy and information assets and toolsets for data analytics, reporting and data exchange. Responsibility across all Watson Health markets – heath care, life sciences, oncology and genomics, imaging, government and consumer – including all platforms for data federation and integration – on-premise, hosted, Cloud single tenant and Cloud multi-tenant for digital health platforms. • Responsible for design, development and implementation of Data Governance and Data Stewardship programs and toolsets (both internal to IBM and for external clients)• Ensuring all programs and toolsets meet/conform with HIPAA, FDA, GDPR and PIPA requirements across US, EU, Japan• Accountable for Enterprise Data Office functions that include: data strategy, standard data models, patient/subject consent, data on-boarding and acquisition, data usage agreements, data lineage and evidencing, standard metadata and MDM, audit and control reporting, asset inventory, classification, anonymization for Personal Information and data quality • Focus on digital health platform environments that incorporate mobile devices, medical devices, electronic medical/health records (EMR/EHR), Block Chain Cognitive learning and solutions, predictive analytics and models• Create and manage a data asset inventory and corresponding set of metadata that comprises Watson Health “Crown Jewels” that will be used by researchers to create new products & services, offering managers to include in new offerings and for clients (payer, provider, pharma) to use for cognitive capabilities, predictive analytics & models and analysis & reporting• Provide business management consulting to external clients

    • United States
    • Insurance
    • 700 & Above Employee
    • Senior Director - IT Business Intelligence, Informatics & Analytics
      • Mar 2014 - Dec 2016

      Served under CIO with dotted lines to CEO and CFO for end-to-end Enterprise Data Office responsibility including: data governance and data stewardship processes and tools, development and implementation/post implementation support of strategic analytical data warehouse and enterprise business intelligence technical solutions and toolsets, and start-up and management of the enterprise data office. • Accountable for working with senior leadership to formulate a 3-year data strategy based upon each functional area business strategy and the overall corporate business strategy• Responsible for design, development and implementation of Data Governance and Data Stewardship programs and toolsets with focus on standard data models and metadata, data management, data quality, data lineage, data classification, data exchange controls• Leadership and overall responsibility for project lifecycle development, implementation and ongoing support for the strategic analytics data warehouse and BI solutions • Provide internal business areas and external partners (delegated entity, ACO, state/federal government, risk sharing entities) with data, analytic & reporting, HEDIS/STARS and data exchange & correction support• Accountable for Enterprise Data Office functions that include: data strategy, data management, analytics & reporting, Big Data platforms and tool support, data visualization, predictive models and analytics, IT project portfolio, business relationship management

    • United States
    • Insurance
    • 300 - 400 Employee
    • Director - Technology, Information Management, Informatics & Analytics
      • Jan 2011 - Mar 2014

      Served under COO with dotted line to CFO for end-to-end enterprise Information Management and Business Intelligence responsibility including: development and implementation/post implementation support of strategic analytical data warehouse and enterprise business intelligence technical solutions and toolsets, data governance and data stewardship processes and tools, analytic & reporting and data/data exchange support. • Accountable for working with senior leadership to formulate a 3-year data strategy based upon each functional area business strategy and the overall corporate business strategy• Responsible for design, development and implementation of Data Governance and Data Stewardship programs and toolsets with focus on standard data models and metadata, data management, data quality, data lineage, data classification, data exchange controls• Leadership and overall responsibility for project lifecycle development, implementation and ongoing support for the strategic analytics data warehouse and BI solutions • Provide internal business areas and external partners (delegated entity, ACO, state/federal government, risk sharing entities) with data, analytic & reporting, data visualization, predictive models and analytics, HEDIS/STARS and data exchange & correction support• Provide data and analytic & reporting consulting support to key partners for risk sharing agreements, medical loss rations, clinical quality programs, formulating health exchange networks, provider contracting, population health management, etc. to large hospitals, federally qualified health centers and delegated entities

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Director - Technology, Information Management Business Intelligence
      • Jan 2005 - Jan 2011

      Served under VP of IT Information Management for Enterprise Business Intelligence responsibility including: planning, design, development and implementation of strategic enterprise business intelligence technical solutions and toolsets, consolidation and creation of enterprise business intelligence team from 6 legacy regional business intelligence teams (across 14 BCBS plans/states) and “wrapping” data governance and data stewardship processes and tools around foundation data solutions that were used to source BI solutions. • Accountable for working with senior leadership to formulate a data strategy based upon each functional area business strategy and the overall corporate business strategy – that translated to key BI projects in the annual project portfolio to be executed• Responsible for design, development and implementation of Data Governance and Data Stewardship programs and toolsets with focus on standard data models and metadata, data management, data quality, data lineage, data classification, data exchange controls• Leadership and overall responsibility for project lifecycle development, implementation and ongoing support for the strategic BI solutions including cost of care, medical loss ratios, population health management, employer reporting, clinical quality programs, provider contracting and incentive programs, predictive modeling and analytics, etc.• Provide internal business areas and external partners (delegated entity, ACO, state/federal government, risk sharing entities) with data, analytic & reporting, HEDIS/STARS and data exchange & correction support• Responsible and accountable for the full integration and consolidation (organizational, staffing, systems, toolsets and data) of 6 legacy regional business intelligence areas comprised of 14 BCBS plans into one enterprise Business Intelligence functional area

    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Assistant Vice President - Technology, Information Management Business Intelligence
      • Aug 2002 - Jan 2005

      Served under VP of IT Information Management for Enterprise Business Intelligence responsibility including: data governance and data stewardship processes and tools, development and implementation of strategic data warehouse and enterprise clinical business intelligence technical solutions and toolsets. Served under VP of IT Information Management for Enterprise Business Intelligence responsibility including: data governance and data stewardship processes and tools, development and implementation of strategic data warehouse and enterprise clinical business intelligence technical solutions and toolsets.

    • Technology, Director Information Management and Business Intelligence
      • Jul 1997 - Aug 2002

      Served under President for enterprise Information Management and Business Intelligence functions focused on providing management consulting support to external clients (hospitals, provider groups, employer groups, payers and reinsurers) with: strategic enterprise data warehouse and enterprise business intelligence technical solutions and toolsets, data governance and data stewardship processes and tools, and data, analytic and reporting support including data exchange and health care data consultation.

Education

  • FAST Facilitation Training
    Certified Facilitator, Project Management
    2006 - 2006
  • PMI
    PMP Certification, Project Management
    2006 - 2006
  • Lean Six Sigma Partners
    Black Belt Candidate, Quality Management
    2004 - 2005
  • University of Connecticut
    BS, Computer Science/Actuarial Science
    1985 - 1990

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