Experience

Delta Career Education Corporation

• United States
• Education Administration Programs
• 100 - 200 Employee

• Exits Specialist

  • Aug 2013 - Present

  Student Account Balance management Process student Exits and R2T4. Complete AY Credit balance processing. Student Account Balance management Process student Exits and R2T4. Complete AY Credit balance processing.



CampusLogic

• United States
• Higher Education
• 1 - 100 Employee

• Quality Assurance Financial Aid Officer

  • Oct 2009 - Jul 2013

  • Processed and packaged student Title IV financial aid while maintaining high production levels and maintaining a 99% Quality Assurance score. • Analyzed student financial aid File Review in Quality Assurance to determine if they have been packaged with compliance of the Department of Education and per client policy. • Knowledge of Student Verification rules and regulations. • Gained lots of experience working as an AY Credit Review consultant. • Knowledge of R2T4 calculations and Exit Interview guidelines. • Have experience working with the computer applications of CampusVue and Smart. Show less



University of Phoenix

• United States
• Higher Education
• 700 & Above Employee

• Senior Enrollment Counselor

  • Jul 2001 - Aug 2009

  Assisted students with the enrollment process. • Recruited and served 10-12 student starts per month • 87% of students started their second class and nearly 70% graduated • Students came from various backgrounds including mid level managers, recent high school graduates, re-entry students and returning to the workforce graduates • Invited to attend “Top performers” meeting 10 out of 12 times. Only top 5% of counselors were invited to attend • Averaged over 100 outbound calls per day • Trained and mentored 12 successful counselors • Enrolled for Health care, Business and technology, Helping professions, and Associate degree programs • 8 years fast paced University education-setting experience counseling students and parents regarding FAFSA and Financial assistance programs, application procedures, and debt management. • Previous experience collecting required documents to complete and confirm student’s chosen payment method. Show less